2014 Ram 5500 Chassis Cab service

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine parts, and cares about your satisfac-
tion.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

WARNINGS AND CAUTIONS
This Owners Manual containsWARNINGSagainst op-
erating procedures that could result in a collision or
bodily injury. It also contains CAUTIONSagainst proce-
dures that could result in damage to your vehicle. If you
do not read this entire Owners Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to
body modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty Information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer. Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.rambodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
6 INTRODUCTION

SENTRY KEY®
The Sentry Key® Immobilizer System prevents unau-
thorized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses a Key Fob with a factory-mated Remote
Keyless Entry (RKE) transmitter, a Keyless Ignition Node
(KIN) and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only Key Fobs that are pro-
grammed to the vehicle can be used to start and operate
the vehicle. The system will not allow the engine to crank
if an invalid Key Fob is used to start and operate the
vehicle. The system will shut the engine off in two
seconds if an invalid Key Fob is used to start the engine.
NOTE:A Key Fob that has not been programmed is also
considered an invalid key. During normal operation, after turning on the ignition
switch, the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on after the
bulb check, it indicates that there is a problem with the
electronics. In addition, if the light begins to flash after
the bulb check, it indicates that someone used an invalid
Key Fob to try to start the engine. Either of these
conditions will result in the engine being shut off after
two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10
seconds), it indicates that there is a fault in the electron-
ics. Should this occur, have the vehicle serviced as soon
as possible by an authorized dealer.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

NOTE:When having the Sentry Key® Immobilizer Sys-
tem serviced, bring all vehicle keys with you to an
authorized dealer.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Key® system complies with FCC rules part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may be
received, including interference that may cause unde-
sired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
VEHICLE SECURITY ALARM
The Vehicle Security Alarm monitors the vehicle doors
and ignition for unauthorized operation. When the Ve-
hicle Security Alarm is activated, interior switches for
door locks are disabled. The system provides both au-
dible and visible signals for the first three minutes the
horn will sound and the headlights will turn on, the park
lamps and/or turn signals will flash and Vehicle Security
Light will flash repeatedly. For an additional 15 minutes
only, the headlights will turn on, the park lamps and/or
turn signals and Vehicle Security Light will flash.
Rearming Of The System
The Vehicle Security Alarm will rearm itself after the 15
additional minutes of headlights and Vehicle Security
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

Power Door Locks — If Equipped
A power door LOCK switch is on each front door trim
panel. Use this switch to lock or unlock the doors.
If you press the power door LOCK switch while the Key
Fob is in the ignition, and any front door is open, the
power locks will not operate. This prevents you fromaccidentally locking your Key Fob in the vehicle. Remov-
ing the Key Fob or closing the door will allow the locks to
operate. A chime will sound if the Key Fob is in the
ignition switch and a door is open, as a reminder to
remove the Key Fob.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is enabled.
When enabled, the door locks will lock automatically
when the vehicle’s speed exceeds 15 mph (24 km/h). The
auto door lock feature can be enabled or disabled by your
authorized dealer per written request of the customer.
Please see your authorized dealer for service.
Automatic Doors Unlock — If Equipped
This feature unlocks all of the doors of the vehicle when
either front door is opened. This will occur only after the
vehicle has been shifted into the PARK position after the
vehicle has been driven (shifted out of PARK and all
doors closed).Power Door Lock Switch Location
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 37

WARNING!
•The belt and retractor assembly must be replaced if
the seat belt assembly Automatic Locking Retractor
(ALR) feature or any other seat belt function is not
working properly when checked according to the
procedures in the Service Manual.
• Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
Automatic Locking Retractor Mode (ALR) — If
Equipped
In this mode, the shoulder belt is automatically pre-
locked. However, the belt will still retract to remove slack
in the shoulder belt. Use the Automatic Locking Mode
any time a child safety seat is installed in a seating
position that has a seat belt with this feature. Children 12 years old and younger should be properly restrained in
the rear seat whenever possible.
WARNING!
•
The belt and retractor assembly must be replaced if
the seat belt assembly Automatic Locking Retractor
(ALR) feature or any other seat belt function is not
working properly when checked according to the
procedures in the Service Manual.
• Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire belt is extracted.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 61

Seat belts are necessary for your protection in all colli-
sions, and also are needed to help keep you in position,
away from an inflating air bag.
The ORC monitors the readiness of the electronic parts of
the air bag system whenever the ignition switch is in the
START or ON/RUN position. If the key is in the LOCK
position, in the ACC position, or not in the ignition, the
air bag system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that
may deploy the air bags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Air Bag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Air Bag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.
WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
68 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
Deployed air bags cannot protect you in another
collision. Have the air bags, and seat belt retractor
assembly replaced by an authorized dealer immedi-
ately. Also, have the Occupant Classification System
serviced as well.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
• It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
(Continued)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 71