2014 Ram 3500 service

•The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
•If the vehicle is shutoff and restarted.
•If the vehicle is idled for an extended period of time,
approximately one hour or greater.
•If the system detects that the level of fuel in the tank
has increased.
•5 MPH Max Speed Service DEF System See Dealer—
This message will continuously display, and will be
accompanied by a periodic chime. Although the ve-
hicle can be started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
NOTE:When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.RAM Active Air System
Your vehicle is equipped with an advanced Ram Active
Air system that provides enhanced performance, espe-
cially when towing under demanding hot or high alti-
tude conditions. If the EVIC displays the message “Ac-
tive Airbox Service Required See Dealer”, vehicle
performance may be reduced until service is performed
by an authorized RAM dealer.
Fuel Filter Life Reset
The cluster will display the “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
check the remaining fuel filter life, go to the “Fuel Filter
Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE:Use the steering wheel EVIC controls for the
following procedure(s)
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UNDERSTANDING YOUR INSTRUMENT PANEL 195

Cooling System Tips — Automatic Transmission
To reduce potential for engine and transmission over-
heating in high ambient temperature conditions, take the
following actions:
•City Driving —
When stopped, shift the transmission into NEUTRAL
and increase engine idle speed.
•Highway Driving —
Reduce your speed.
•Up Steep Hills —
Select a lower transmission gear.
•Air Conditioning —
Turn it off temporarily.
Do Not Operate The Engine With Low Oil Pressure
When the engine is at normal operating temperature, the
minimum oil pressures required are:
Idle 700 to 800 RPM 10 psi (69 kPa)
Full speed and load 30 psi (207 kPa)
CAUTION!
If oil pressure falls to less than normal readings, shut
the engine off immediately. Failure to do so could
result in immediate and severe engine damage.
Do Not Operate The Engine With Failed Parts
All engine failures give some warning before the parts
fail. Be on the alert for changes in performance, sounds,
and visual evidence that the engine requires service.
Some important clues are:
•engine misfiring or vibrating severely
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STARTING AND OPERATING 221

Clutch” in this section). On Pickup models with 68RFE
transmission, top overdrive gear is also inhibited until
the transmission fluid is warm, and during extremely
cold temperatures (-16°F [-27°C] or below), operation
may briefly be limited to first and direct gears only. On
trucks with AS69RC transmission, fifth and sixth gears
may be inhibited briefly on cold starts below 41°F (5°C),
and during very cold temperatures (-4°F [-20°C] or
below), operation may briefly be limited to third gear
only. During this condition, the ability of the vehicle to
accelerate under heavily loaded conditions may be re-
duced. In all cases, normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remainsin fourth gear (for 68RFE transmission) or third gear (for
AS69RC transmission) regardless of which forward gear
is selected. If an AS69RC-equipped truck enters Limp
Home Mode at highway speeds, it will initially engage
fifth gear, until the vehicle slows to a speed where third
gear can be engaged. PARK, REVERSE, and NEUTRAL
will continue to operate. The Malfunction Indicator Light
(MIL) may be illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer for service
without damaging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
234 STARTING AND OPERATING

5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you shift thetransmission into 4 (fourth gear), the transmission will
not shift above fourth gear, but will shift through the
lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
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STARTING AND OPERATING 235

FUEL REQUIREMENTS
Use good quality diesel fuel from a reputable supplier in
your vehicle. Federal law requires that you must fuel this
vehicle with Ultra Low Sulfur Highway Diesel fuel (15
ppm Sulfur maximum) and prohibits the use of Low
Sulfur Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control system.
For most year-round service, No. 2 diesel fuel meeting
ASTM (formerly known as the American Society for
Testing and Materials) specification D-975 Grade S15 will
provide good performance. If the vehicle is exposed to
extreme cold (below 20°F or -7°C), or is required to
operate at colder-than-normal conditions for prolonged
periods, use climatized No. 2 diesel fuel or dilute the No.
2 diesel fuel with 50% No. 1 diesel fuel. This will provide
better protection from fuel gelling or wax-plugging of the
fuel filters.
WARNING!
Do not use alcohol or gasoline as a fuel blending
agent. They can be unstable under certain conditions
and hazardous or explosive when mixed with diesel
fuel.
Diesel fuel is seldom completely free of water. To prevent
fuel system trouble, drain the accumulated water from
the fuel/water separator using the fuel/water separator
drain provided on both fuel filters. If you buy good
quality fuel and follow the cold weather advice above,
fuel conditioners should not be required in your vehicle.
If available in your area, a high cetane “premium” diesel
fuel may offer improved cold-starting and warm-up
performance.
248 STARTING AND OPERATING

CAUTION!
If the “Water in Fuel Indicator Light” remains on, DO
NOT START engine before you drain the water from
the fuel filter(s) to avoid engine damage. Refer to
“Maintenance Procedures/Draining Fuel/Water Sepa-
rator Filter” in “Maintaining Your Vehicle” for fur-
ther information.
Fuel Specifications
The Cummins® diesel engine has been developed to take
advantage of the high energy content and generally
lower cost No. 2 Ultra Low Sulfur diesel fuel or No. 2
Ultra Low Sulfur climatized diesel fuels. Experience has
shown that it also operates on No. 1 Ultra Low Sulfur
diesel fuels or other fuels within specification.NOTE:
•If you accidentally fill the fuel tank with gasoline on
your diesel vehicle, Do not start the vehicle. If you
restart your vehicle you risk damage the engine and
fuel system. Please call your local dealer for service.
•A maximum blend of 5% biodiesel meeting ASTM
specification D-975 may be used with your Cummins®
diesel engine. (Chassis Cab models not configured
with B20 capability.)
•A maximum blend of 20% biodiesel meeting ASTM
specification D-7467 may be used with your Cum-
mins® diesel engine. (Pickup models and Chassis Cab
models configured with B20 Capability.)
•In addition, commercially available fuel additives are
not necessary for the proper operation of your Cum-
mins® diesel engine.
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STARTING AND OPERATING 249

Fuel In Oil Dilution — Must Adhere To Required
Oil Change Interval
Fuel dilution of lubricating oil has been observed with
the use of Biodiesel fuel. Fuel in oil must not exceed 5%.
To ensure this limit is met your oil change interval must
be maintained to the following schedule:
•Ram PickUp 2500/3500 Only — 15,000 Miles*
•Ram 3500/4500/5500 Chassis Cab — 12,500 Miles*
(*unless otherwise notified with a oil service message)
CAUTION!
•Under no circumstances should oil change inter-
vals exceed 15,000 miles (24 000 km) pickup or
12,500 miles (20 000 km) chassis cab if operation
occurs with greater than 5% biodiesel blends. Oil
change intervals should not exceed 6 months in
either case. Failure to comply with these Oil
Change requirements for vehicles operating on
biodiesel blends up to B20 may result in premature
engine wear. Such wear is not covered by the New
Vehicle Limited Warranty.
•B20 Biodiesel capable: The engine may suffer se-
vere damage if operated with concentrations of
Biodiesel higher than 20%.
252 STARTING AND OPERATING

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized dealership or qualified
repair center.
(Continued)
CAUTION!(Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, power steering or air conditioning.
Such damage is not covered by the New Vehicle
Limited Warranty. If a flush is needed because of
component malfunction, use only the specified
fluid for the flushing procedure.
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MAINTAINING YOUR VEHICLE 291