1. Bring the vehicle to a complete stop, with the enginerunning. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. If the transfer case is in 4WD AUTO (if equipped), press a selector button or rotate the selector switch to
shift the transfer case into the 2WD or 4WD LOCK
position.
• With manual shift transfer case, shift the transfer
case lever into NEUTRAL (N).
• With electronic shift transfer case, press and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed Nbutton (at the center of the
transfer case switches) that must be pressed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary transfer case control knob. The NEUTRAL (N) indi-
cator light will blink while the shift is in progress.
The light will stop blinking (stay on solid) when the
shift to NEUTRAL (N) is complete. After the shift is
completed and the NEUTRAL (N) light stays on,
release the NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
8. Release the brake pedal (and clutch pedal on manual transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps 7 and 8 with automatic transmission in DRIVE or manual transmission in first gear.
10. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles
with Keyless Enter-N-Go™, press and hold the EN-
GINE START/STOP button until the engine shuts off.
610 STARTING AND OPERATING
HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the
upper switch bank just below the radio.Press the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn oncoming
traffic of an emergency. Press the switch a second time to
turn off the Hazard Warning flashers.
This is an emergency warning system and it should not
be used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use the Hazard Warning flashers
may wear down your battery.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate ac-
tion.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission
in NEUTRAL, but do not increase the engine idle
speed.
NOTE: There are steps that you can take to slow down
an impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control
to high. This allows the heater core to act as a
6
WHAT TO DO IN EMERGENCIES 617
CAUTION!
Use extreme caution when removing the front and
rear center caps. Damage can occur to the center cap
and/or the wheel if screwdriver type tools are used. A
pulling motion, not a pry off motion, is recom-
mended to remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert
the blade end into the pull off notch and carefully pull the
hub cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the
rear hub caps. Position the hook and pull straight out on
the ratchet firmly. The hub cap should pop off. The wheel
skins can now be removed. For the front hub cap, use the flat blade on the end of the lug wrench to pull the caps
off. The wheel skin can now be removed.
CAUTION!
•
Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the
jack handle driver is located squarely in the cap
notch before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches
on each cap). Insert the flat tip completely and using a
back and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.
658 WHAT TO DO IN EMERGENCIES
pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the en-
gine.
NOTE:For trucks equipped with 8-speed automatic
transmission: Shifts between DRIVE and REVERSE can
only be achieved at wheel speeds of 5 mph (8 km/h) or
less. Whenever the transmission remains in NEUTRAL
for more than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
(Continued)
CAUTION! (Continued)
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode,
before rocking the vehicle. Refer to “Electronic Brake
Control” in “Starting And Operating” for further infor-
mation. Once the vehicle has been freed, press the ESC
Off switch again to restore ESC Onmode.
CAUTION!
•When “rocking” a stuck vehicle by shifting be-
tween DRIVE/2nd gear and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drive-
train damage may result.
(Continued)
664 WHAT TO DO IN EMERGENCIES
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Shift
Lever Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.CAUTION!
Do not use sling type equipment when towing.
When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with rear
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
672 WHAT TO DO IN EMERGENCIES
•The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for
8-speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles
(48 km) for 8-speed transmission, tow with the rear
wheels OFFthe ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised
and the rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the front wheels
in the straight position) with the rear wheels raised and
the front wheels on the ground.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not cov-
ered under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
6
WHAT TO DO IN EMERGENCIES 673
Engine Oil Viscosity — 3.6L/5.7L Engines (1500
Models Only)
MOPAR® SAE 5W-20 engine oil approved to Chrysler
Material Standard MS-6395 or equivalent Pennzoil® or
Shell Helix® is recommended for all operating tempera-
tures. This engine oil improves low temperature starting
and vehicle fuel economy.
The engine oil filler cap also shows the recommended
engine oil viscosity for your vehicle. For information on
engine oil filler cap location, refer to “Engine Compart-
ment” in “Maintaining Your Vehicle” for further informa-
tion.
NOTE:MOPAR® SAE 5W-30 engine oil approved to
Chrysler Material Standard MS-6395 may be used when
SAE 5W-20 engine oil meeting MS-6395 is not available.
Engine Oil Viscosity — 5.7L Engine (2500/3500
Models Only)
MOPAR SAE 5W-20 engine oil or equivalent Pennzoil®
or Shell Helix® is recommended for all operating tem-
peratures. This engine oil improves low temperature
starting and vehicle fuel economy. The engine oil filler
cap also shows the recommended engine oil viscosity for
your engine. For information on engine oil filler cap
location, refer to “Engine Compartment” in “Maintaining
Your Vehicle” for further information.
NOTE:
• Lubricants which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
7
MAINTAINING YOUR VEHICLE 687
Protection Agency and is an ozone-saving product. How-
ever, the manufacturer recommends that air conditioning
service be performed by authorized dealer or other
service facilities using recovery and recycling equipment.
NOTE:Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Refrigerant Recovery And Recycling HFO 1234yf
— If Equipped
HFO 1234yf Air Conditioning Refrigerant is a hydro-
fluorocarbon (HFC) that is endorsed by the Environmen-
tal Protection Agency and is an ozone-saving product
with a low GWP (Global Warming Potential). However,
the manufacturer recommends that air conditioning ser-
vice be performed by authorized dealer or other service
facilities using recovery and recycling equipment.
NOTE: Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only)
Lubricate the front driveshaft grease fitting at each oil
change. Refer to the “Maintenance Schedule” for the
proper maintenance intervals. Use MOPAR® Type MS-
6560 (lithium-based grease), or equivalent.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, sliding doors and hood hinges, should be lubri-
cated periodically with a lithium based grease, such as
MOPAR® Spray White Lube to assure quiet, easy opera-
tion and to protect against rust and wear. Prior to the
application of any lubricant, the parts concerned should
be wiped clean to remove dust and grit; after lubricating
excess oil and grease should be removed. Particular
attention should also be given to hood latching compo-
nents to ensure proper function. When performing other
692 MAINTAINING YOUR VEHICLE