2014 Ram 2500 service

Information Center (EVIC) will display “Perform Ser-
vice”. When the “Perform Service” message is dis-
played on the EVIC it is necessary to have the emis-
sions maintenance performed. Emissions maintenance
may include replacing the Closed Crankcase Ventila-
tion (CCV) filter element. The procedure for clearing
and resetting thePerform Serviceindicator message
is located in the appropriate Service Information.
•Exhaust System — Regeneration Required Now—
Exhaust Filter XX% Full Safely Drive at Highway
Speeds to Remedywill be displayed on the Electronic
Vehicle Information Center (EVIC) if the exhaust par-
ticulate filter reaches 80% of its maximum storage
capacity. Under conditions of exclusive short duration
and low speed driving cycles, your Cummins® diesel
engine and exhaust after-treatment system may never
reach the conditions required to remove the trapped
PM. If this occurs, the “Exhaust Filter XX% Full Safely
Drive at Highway Speeds to Remedy” message will bedisplayed in the EVIC. If this message is displayed,
you will hear one chime to assist in alerting you of this
condition
•By simply driving your vehicle at highway speeds for
as little as 45 minutes, you can remedy the condition in
the particulate filter system and allow your Cum-
mins® diesel engine and exhaust after-treatment sys-
tem to remove the trapped PM and restore the system
to normal operating condition.
•Exhaust System — Regeneration In Process Exhaust
Filter XX% Full— Indicates that the Diesel Particulate
Filter (DPF) is self-cleaning. Maintain your current
driving condition until regeneration is completed.
•Exhaust System — Regeneration Completed— This
message indicates that the Diesel Particulate Filter
(DPF) self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in alerting
you of this condition.
3
UNDERSTANDING YOUR INSTRUMENT PANEL 179

•Exhaust Service Required — See Dealer Now— This
messages indicates regeneration has been disabled due
to a system malfunction. At this point the engine
Powertrain Control Module (PCM) will register a fault
code, the instrument panel will display a MIL light.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
•Exhaust Filter Full — Power Reduced See Dealer—
This message indicates the PCM has derated the
engine to limit the likelihood of permanent damage to
the after-treatment system. If this condition is not
corrected and a dealer service is not performed, exten-
sive exhaust after-treatment damage can occur. To
correct this condition it will be necessary to have your
vehicle serviced by your local authorized dealer.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
Diesel Exhaust Fluid (DEF) Warning Messages
Your vehicle will begin displaying warning messages
when the DEF level reaches a driving range of approxi-
mately 350 miles (563 km). If the following warning
message sequence is ignored, your vehicle may be lim-
ited to a maximum speed of 5 MPH (8 km/H) unless DEF
is added.
•DEF Low Refill Soon— This message will display
when the low level is reached, during vehicle start up,
and with increased frequency during vehicle opera-
tion. It will be accompanied by a single chime. Ap-
proximately 5 gallons (19 Liters) of DEF is required to
refill the tank when this message is initially displayed.
180 UNDERSTANDING YOUR INSTRUMENT PANEL

failures, or when tampering has been detected. The
vehicle may be limited to a maximum speed of 5 MPH (8
km/H) if the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
When the DEF system needs to be serviced the following
warnings will display:
•Service DEF System See Dealer— This message will
display when the fault is initially detected, each time
the vehicle is started, and periodically during driving.
The message will be accompanied by a single chime.
We recommend you drive to your nearest authorized
dealer and have your vehicle serviced as soon as
possible.
•5 MPH Max Speed in 150 mi Service DEF System See
Dealer— This message will display if the DEF system
has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will
continuously display until the mileage counter reacheszero, and will be accompanied by a periodic chime.
The message will continue to countdown until it
reaches zero unless the vehicle is serviced. We recom-
mend you drive to your nearest authorized dealer and
have your vehicle serviced immediately.
NOTE:Under some circumstances this mileage counter
may start with a value of less than 150 miles (241 km). For
example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value
where it stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
•5 MPH Max Speed on Restart, Long Idle or Refuel
Service DEF See Dealer— This message will continu-
ously display when the mileage counter reaches zero,
and will be accompanied by a periodic chime.
182 UNDERSTANDING YOUR INSTRUMENT PANEL

•The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
•If the vehicle is shutoff and restarted.
•If the vehicle is idled for an extended period of time,
approximately one hour or greater.
•If the system detects that the level of fuel in the tank
has increased.
•5 MPH Max Speed Service DEF System See Dealer—
This message will continuously display, and will be
accompanied by a periodic chime. Although the ve-
hicle can be started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
NOTE:When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.RAM Active Air System
Your vehicle is equipped with an advanced Ram Active
Air system that provides enhanced performance, espe-
cially when towing under demanding hot or high alti-
tude conditions. If the EVIC displays the message “Ac-
tive Airbox Service Required See Dealer”, vehicle
performance may be reduced until service is performed
by an authorized RAM dealer.
Fuel Filter Life Reset
The cluster will display the “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
check the remaining fuel filter life, go to the “Fuel Filter
Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE:Use the steering wheel EVIC controls for the
following procedure(s)
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UNDERSTANDING YOUR INSTRUMENT PANEL 183

WARNING!
A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
Your vehicle has the ability to alert you to additional
maintenance required on your vehicle or engine. Refer to
the following messages that may be displayed on your
Electronic Vehicle Information Center (EVIC):
•Perform Service—
Your vehicle will require emissions
maintenance at a set interval. To help remind you when
this maintenance is due, the Electronic Vehicle Informa-
tion Center (EVIC) will display “Perform Service”. When
the “Perform Service” message is displayed on the EVICit is necessary to have the emissions maintenance per-
formed. Emissions maintenance may include replacing
the Closed Crankcase Ventilation (CCV) filter element.
The procedure for clearing and resetting thePerform
Serviceindicator message is located in the appropriate
Service Information.
•Exhaust System — Regeneration Required Now—
Exhaust Filter XX% Full Safely Drive at Highway
Speeds to Remedywill be displayed on the Electronic
Vehicle Information Center (EVIC) if the exhaust par-
ticulate filter reaches 80% of its maximum storage ca-
pacity. Under conditions of exclusive short duration and
low speed driving cycles, your Cummins® diesel engine
and exhaust after-treatment system may never reach the
conditions required to remove the trapped PM. If this
occurs, the “Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy” message will be displayed
in the EVIC. If this message is displayed, you will hear
one chime to assist in alerting you of this condition
190 UNDERSTANDING YOUR INSTRUMENT PANEL

•By simply driving your vehicle at highway speeds for
as little as 45 minutes, you can remedy the condition in
the particulate filter system and allow your Cum-
mins® diesel engine and exhaust after-treatment sys-
tem to remove the trapped PM and restore the system
to normal operating condition.
•Exhaust System — Regeneration In Process Exhaust
Filter XX% Full— Indicates that the Diesel Particulate
Filter (DPF) is self-cleaning. Maintain your current
driving condition until regeneration is completed.
•Exhaust System — Regeneration Completed— This
message indicates that the Diesel Particulate Filter
(DPF) self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in alerting
you of this condition.•Exhaust Service Required — See Dealer Now— This
messages indicates regeneration has been disabled due
to a system malfunction. At this point the engine
Powertrain Control Module (PCM) will register a fault
code, the instrument panel will display a MIL light.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
•Exhaust Filter Full — Power Reduced See Dealer—
This message indicates the PCM has derated the
engine to limit the likelihood of permanent damage to
the after-treatment system. If this condition is not
corrected and a dealer service is not performed, exten-
sive exhaust after-treatment damage can occur. To
correct this condition it will be necessary to have your
vehicle serviced by your local authorized dealer.
3
UNDERSTANDING YOUR INSTRUMENT PANEL 191

•5 MPH Max Speed on Restart, Long Idle or Refuel
Refill DEF— This message will continuously display
when the counter reaches zero, and will be accompa-
nied by a periodic chime.
•The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
•If the vehicle is shutoff and restarted.
•If the vehicle is idled for an extended period of time,
approximately one hour or greater.
•If the system detects that the level of fuel in the tank
has increased.
•Add a minimum of 2 gallons (9.5 Liters) of DEF to the
tank in order to avoid vehicle operation at a maximum
speed of 5 MPH (8 km/H).NOTE:A minimum of 2 gallons (9.5 Liters) may be
required to restore normal vehicle operation. Although
the vehicle will start normally and can be placed in gear
after this message has been initially displayed, extreme
caution should be utilized since the vehicle will only be
capable of maneuvering at a maximum speed of 5 MPH
(8 km/H).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are four different messages which are displayed if
the vehicle detects that the DEF system has been filled
with a fluid other than DEF, has experienced component
failures, or when tampering has been detected. The
vehicle may be limited to a maximum speed of 5 MPH (8
km/H) if the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
3
UNDERSTANDING YOUR INSTRUMENT PANEL 193

When the DEF system needs to be serviced the following
warnings will display:
•Service DEF System See Dealer— This message will
display when the fault is initially detected, each time
the vehicle is started, and periodically during driving.
The message will be accompanied by a single chime.
We recommend you drive to your nearest authorized
dealer and have your vehicle serviced as soon as
possible.
•5 MPH Max Speed in 150 mi Service DEF System See
Dealer— This message will display if the DEF system
has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will
continuously display until the mileage counter reaches
zero, and will be accompanied by a periodic chime.
The message will continue to countdown until itreaches zero unless the vehicle is serviced. We recom-
mend you drive to your nearest authorized dealer and
have your vehicle serviced immediately.
NOTE:Under some circumstances this mileage counter
may start with a value of less than 150 miles (241 km). For
example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value
where it stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
•5 MPH Max Speed on Restart, Long Idle or Refuel
Service DEF See Dealer— This message will continu-
ously display when the mileage counter reaches zero,
and will be accompanied by a periodic chime.
194 UNDERSTANDING YOUR INSTRUMENT PANEL