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15 mph (24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an EVIC message
will be displayed when this occurs. Refer toElectronic
Vehicle Information Center (EVIC) inUnderstanding
Your Instrument Panel for further information.
NOTE: Entry/Exit mode may be achieved using your
key fob for easier entry/loading. Refer to “A Word About
Your Keys” in “Things To Know Before Starting Your
Vehicle” for further information.
•
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors,
must be closed. If a door is opened at any time while the
vehicle is lowering the change will not be completed
until the open door(s) is closed.
This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect® Settings” in “Understand-
ing Your Instrument Panel” for further information.
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WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE:This mode is intended to be enabled with engine
running. Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for further
information.
NOTE:
This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Electronic Vehicle Information Center
(EVIC)” in “Understanding Your Instrument Panel” for
further information.
NOTE: This mode is intended to be enabled with engine
running.
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Protection Mode
In order to “protect” the air suspension system, the
vehicle will enter Protection Mode when load leveling
cannot be achieved. Some driving may be required to
clear the protection mode telltale in the EVIC. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Settings” in
“Understanding Your Instrument Panel” for further in-
formation.Electronic Vehicle Information Center (EVIC)
Display Messages
When the appropriate conditions exist, a message will
appear in the EVIC display. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
Operation
The indicator lamps 3 through 6 will illuminate to show
the current position of the vehicle. Flashing indicator
lamps will show a position which the system is working
to achieve. When raising, if multiple indicator lamps are
flashing, the highest flashing indicator lamp is the posi-
tion the system is working to achieve. When lowering, if
multiple indicators are flashing, the lowest solid indica-
tor lamp is the position the system is working to achieve.
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•Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the
vehicle.
• Tire/Jack Mode – indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – indicator lamps 3 and 4 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
AIR SUSPENSION SYSTEM (2500/3500 MODELS
ONLY) — IF EQUIPPED
Description
The air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain
the truck’s rear ride height level. Normal Ride Height (NRH)
– This is the standard
position of the suspension and is meant for normal
driving.
Rear Leveling Ride Height Switch
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Trailer Mode (Lowers the vehicle approximately 1 in (25
mm)– This position will lower the rear suspension and
provide load leveling for all loading conditions including
towing a trailer. The trailer button will blink continu-
ously until trailer height has been achieved.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
NOTE: If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access
Settings” in “Understanding Your Instrument Panel” for
further information.WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. This mode is intended to be used with
engine running. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
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NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle below Normal
Ride Height (NRH) and disable the automatic load
leveling system. This mode is intended to be used with
engine running. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Electronic Vehicle Information Center
(EVIC)” in “Understanding Your Instrument Panel” for
further information. NOTE:
This mode is intended to be enabled with engine
running.
Protection Mode
In order to “protect” the air suspension system, the
vehicle will enter Protection Mode when load leveling
cannot be achieved. Some driving may be required to
clear the protection mode telltale in the EVIC. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
NOTE: If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Settings” in
“Understanding Your Instrument Panel” for further in-
formation.
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Air Conditioning
Turn off temporarily.
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air
Suspension System” in “Starting And Operating” for
further information.
NOTE:The vehicle must remain in the engine running
position while attaching a trailer for proper leveling of
the air suspension system.
SNOWPLOW
1500 Models Only
NOTE: Do not use this model vehicle for snowplow
applications.
WARNING!
Snowplows and other aftermarket equipment should
not be added to the front end of your vehicle. The
airbag crash sensors may be affected by the change in
the front end structure. The airbags could deploy
unexpectedly or could fail to deploy during a colli-
sion resulting in serious injury or death.
CAUTION!
Using this vehicle for snowplow applications can
cause damage to the vehicle.
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NOTE:Vehicles equipped with air suspension must be
lowered to the “Entry/Exit” (lowest) level, and have
automatic leveling disabled, before tying them down
(from the body) on a trailer or flatbed truck. Refer to “Air
Suspension – If Equipped” for more information. If the
vehicle cannot be lowered to the “Entry/Exit” level (for
example, engine will not run), tie-downs must be fas-
tened to the axles (not to the body). Failure to follow
these instructions may cause fault codes to be set and/or
cause loss of proper tie-down tension.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowed ONLYif the rear wheels are OFFthe ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure: 1. Properly secure the dolly to the tow vehicle, following
the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL).
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s instructions.
5. Turn the ignition switch to the OFF position and remove the Key Fob.
6. Install a suitable clamping device, designed for tow- ing, to secure the front wheels in the straight position.
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