Page 33 of 321
Keys, doors and windows31
Operation with switches in the tailgate
To open the tailgate, press the
touchpad switch under the tailgate
moulding until the tailgate starts to
move.
To close, press button G in the
open tailgate until the tailgate starts to
move.
Stop or change direction of
movement
Pressing button x on radio remote
control or G on the tailgate or press
on the touchpad switch whilst the
tailgate is moving will stop the tailgate
in the current position. Pressing
button x or G again will reverse
the direction of movement.
Operation modes
The power tailgate has three modes
of operation, which are controlled by
the switch in the driver's door. To
change the mode, turn the switch:
■ Normal mode MAX: power tailgate
opens to full height
■ Intermediate mode 3/4: power
tailgate opens to a reduced height
that can be adjusted
■ Mode Off: tailgate can only be
operated manually.
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32Keys, doors and windows
Adjust reduced opening height in
intermediate mode
1. Turn operation mode switch to 3/4 .
2. Open power tailgate with any operation switch.
3. Stop movement at the desired height by pressing any operation
switch. If required, manually move
the stopped tailgate to the desired position.
4. Press and hold the button on the
inside of the open tailgate for
3 seconds.
Note
Adjusting opening height should be
programmed at ground level.
A chime sound indicates the new
setting and the outer rear lights will
flash if the tailgate is below an
opening angel of 30°.
When turning the adjuster wheel in
the driver's door to intermediate mode 3/4 , the power tailgate will stop
opening at the newly set position.
The tailgate can only be held open if a minimum height is exceeded
(minimum opening angle from 30°).
The opening height cannot be
programmed below that height.
Safety function
If the power tailgate encounters an
obstacle during opening or closing,
the direction of movement will
automatically be reversed slightly.
Multiple obstacles in one power cycle
will deactivate the function. In this
case, close or open the tailgate
manually.The power tailgate has pinch sensors
on the side edges. If the sensors
detect obstacles between tailgate and chassis, the tailgate will open, until it
is activated again or closed manually.
The safety function is indicated by a
warning chime.
Remove all obstacles before
resuming normal power operation.
If the vehicle is equipped with factory- fitted towing equipment and a trailer
is electrically connected, the power
tailgate can only be opened with the
touchpad switch or closed with button
G in the open tailgate. Ensure that
there are no obstacles in the moving
area.
General hints for operating
tailgate9 Warning
Do not drive with the tailgate open
or ajar, e.g. when transporting
bulky objects, since toxic exhaust
gases, which can not be seen or
Page 35 of 321

Keys, doors and windows33smelled, could enter the vehicle.
This can cause unconsciousness
and even death.Caution
Before opening the tailgate, check overhead obstructions, such as a
garage door, to avoid damage to
the tailgate. Always check the
moving area above and behind the
tailgate.
Note
Power tailgate: If the lifters of the
open tailgate lose pressure, the
tailgate falls a bit and will then be
stopped by the system. Following
the tailgate will be power opened
and closed. During this the tail lights will flash and a chime will sound.
After closing, the tailgate may not be operated until it has been serviced
by a workshop.
Note
The operation of the power tailgate
is disabled under low vehicle battery
conditions. In this case, the tailgate
can even not be operated manually.
Note
With the power tailgate disabled and
all doors unlocked, the tailgate can
only be operated manually. In this
event, manually closing the tailgate
requires significantly greater force.
Note
The installation of certain heavy
accessories onto the tailgate may
affect its ability to remain open.Vehicle security
Anti-theft locking system9 Warning
Do not use the system if there are
people in the vehicle! The doorscannot be unlocked from the
inside.
The system deadlocks all the doors.
All doors must be closed and the
electronic key must not remain in the
vehicle. Otherwise the system cannot
be activated.
If the ignition was on, the driver's door
must be opened and closed once so
that the vehicle can be secured.
Unlocking the vehicle disables the
mechanical anti-theft locking system.
This is not possible with the central
locking button in the passenger
compartment.
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34Keys, doors and windows
Activating
Radio remote control or electronic
key: press e twice within 5 seconds.
Anti-theft alarm system The anti-theft alarm system
incorporates and is operated in
conjunction with the anti-theft locking
system.
It monitors:
■ Doors, tailgate, bonnet■ Passenger compartment including adjoining load compartment
■ Vehicle inclination, e.g. if it is raised
■ Ignition
Activation
All doors must be closed and the electronic key must not remain in the
vehicle. Otherwise the system cannot be activated.
■ Radio remote control: self- activated 30 seconds after locking
the vehicle by pressing e once.
■ Electronic key system: self- activated 30 seconds after locking
the vehicle by pressing the button
on any exterior door handle.■ Radio remote control or electronic
key: directly by pressing e twice
within 5 seconds.
■ Electronic key system with passive locking enabled: briefly activated
after passive locking occurs.
Note
Changes to the vehicle interior such
as the use of seat covers, and open windows or sunroof, could impair the
function of passenger compartment
monitoring.
Activation without monitoring of
passenger compartment and
vehicle inclination
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Keys, doors and windows35
Switch off the monitoring of
passenger compartment and vehicle
inclination when animals are being
left in the vehicle, because of high
volume ultrasonic signals or
movements triggering the alarm. Also switch off when the vehicle is on a
ferry or train.
1. Close tailgate, bonnet, windows and sunroof.
2. Press button o. LED in the
button o illuminates for a
maximum of 10 minutes.
3. Close doors.
4. Activate the anti-theft alarm system.
Status message is displayed in the
Driver Information Centre.Status LED
Status LED is integrated in the sensor
on top of the instrument panel.
Status during the first 30 seconds of
anti-theft alarm system activation:
LED illu‐
minates=test, arming delay.LED
flashes
quickly=doors, tailgate or
bonnet not completely
closed, or system fault.
Status after system is armed:
LED flashes
slowly=system is armed.Seek the assistance of a workshop in
the event of faults.
Deactivation
Radio remote control: Unlocking the
vehicle by pressing button c
deactivates anti-theft alarm system.
Electronic key system: Unlocking the
vehicle by pressing the button on any
exterior door handle deactivates anti-
theft alarm system.
The system is not deactivated when
unlocking the driver's door with the
key or with the central locking button
in the passenger compartment.
Page 73 of 321
Storage71Load compartment coverDo not place any objects on the cover.
5-door Hatchback
Removing cover
Unhook retaining straps from tailgate.
Pull cover from the side guides.
Fitting cover
Engage cover in side guides and fold
downwards. Attach the retaining
straps to the tailgate.
Sports Tourer, Country Tourer
Closing cover
Pull the cover towards the rear using
the handle until it engages in the
sideward retainers.
Opening cover
Push down the handle at the end of
the cover. It rolls up automatically.
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72Storage
Removing cover
Open the load compartment cover.
Pull the release lever on the right side
up and hold it. Lift the cover first on
the right side and remove from
retainers.
The removed cover can be stored
under the load compartment floor 3 76.
Installing cover
Insert the left side of the load
compartment cover in the recess, pull
the release lever up and hold it, insert the right side of the load compartment
cover and engage.
Blind at the tailgate
To cover the load compartment
completely, mount the blind at four
fixing points on the inside of the
tailgate.
Rear floor storage cover
Sliding floor cover (FlexFloor) For a convenient setting of the load
compartment, the floor cover can be
pulled out.
Pulling out the floor cover
■ Raise the floor at the handle slightly
until the spring rolls pop-up on each
side.
■ Press the button under the handle
and pull out the floor cover until it
engages.
Load the floor in this position.
Sliding back into load compartment ■ Press the button under the handle and slide in the floor cover until it
engages at the end position.
Leave the floor cover in the raised
position as long as it is loaded.
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Storage73
To return the floor cover to its
original position after unloading
■ Raise the floor cover at the handle slightly and push down the spring
rolls on each side manually. Both
spring rolls must engage in
position.
■ Lower the floor cover.
The pulled out floor cover can be
loaded with max. 120 kg. A warning
label is shown on the floor cover.
Secure objects with lashing straps
attached to lashing eyes 3 73.
Loading information 3 80.
9
Warning
Do not load or unload the
compartment by using the sliding
floor cover when the vehicle is
parked on a slope, as the floor
cover could run uncontrolled into the end positions.
Lift the floor cover up or down only
when unloaded. Danger of injury.
For access to the spare wheel or tyre repair kit, lift up the floor cover and
attach the retaining strap at the upper
edge of the tailgate recess. Lift up and
attach the cover only without loading.
Lashing eyes
The lashing eyes are designed to
secure items against slippage, e.g.
using lashing straps or luggage net.
Cargo management
system
The FlexOrganizer is a flexible
system for dividing up the load
compartment.
The system consists of:
■ adapters,
■ mesh pockets,