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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Voice Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
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RECEIVING A CALL
When you hear a phone ring, the display will
change to phone mode. To receive a call, follow
one of the procedures listed below:
Menu ItemResult
Press the
button on the steering wheel Accept an incoming call to talk
Answer key on the display Accept an incoming call to talk
Hold Call key on the display Put an incoming call on hold
Reject Call key on the display Reject an incoming call
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DURING A CALL
There are some options available during a call.
Select one of the following displayed on the
screen, if necessary:
Menu ItemResult
Hang Up Finish the call. If pressed while another caller is on hold, current call will be ended and user will be able to speak to the caller that was previously on hold.
Use Handset Transfer the call to the cellular phone.
Mute Mute your voice to the person.
Cancel
Mute This will appear after the
Mutekey is selected. Mute will be cancelled.
Keypad Brings up a keypad. Enter digits when needed. For example, entering your PIN number for voicemail.
Note Press the
button during a call to send numbers and digits using Voice Recognition.
Switch Call Select this option to answer another incoming call (function may not be available depending on the model of the phone) .
ENDING A CALL
To finish the call, perform one of the following
procedures:
Menu Item Result
Hang up key on the Call in
Progress Display Finish the call.
button on the steering wheel Finish the call.
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NISSAN Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
NISSAN Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display and audio system through
NISSAN Voice Recognition. When this mode is
active, an expanded list of commands can be
spoken after pressing the
button on the
steering wheel, and the voice command menu
prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. See
“NISSAN Voice Recognition Alternate Com-
mand Mode” in this section. To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. See “Speaker Adaptation Function” in this
section. Otherwise, it is recommended that Alter-
nate Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the NISSAN Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, NISSAN controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, select the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. See “Standard Mode” in
this section. For vehicles in Canada, the factory
default setting is the Alternate Command Mode.
See “Alternate Command Mode” in this section.
NISSAN VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the NISSAN Voice Recognition system
for the first time or you do not know how to
operate it, you can display the User Guide for
confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Press the INFO button on the control panel.
2. Select the “Voice Recognition” key.
3. Select the “User Guide” key.
4. Select an item.
NOTE:
You can skip steps 1 to 3 by pressing
the
button and saying “Help” fol-
lowed by “User Guide”.
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
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Voice recognition settings
The available settings of the NISSAN Voice Rec-
ognition system are described.1. Press the SETTING button on the control panel
2. Select ”Others” key
3. Select the “Voice Recognition” key
You can confirm the page by scrolling the screen
using the NISSAN controller.
Menu Item Result
Command List When Alternate Command Mode is activated, this key will allow user to access the list of Phone, Navigation, Information, Audio, and Help com-
mands
User Guide Allows user access to user guide settings. See “Displaying User Guide” in this section for more information
Speaker Adaptation When Alternate Command Mode is activated, this key will allow user to initiate a system function for better voice recognition performance. See
“Speaker Adaptation Function” in this section for more information
Alternate Command Mode Allows user to activate Alternate Command Mode. A screen will appear prompting user to review the expanded command list and advises that
some command will be replaced and voice menu prompts turned off. User will have to confirm by pressing “OK” to proceed with activation
Minimize Voice Feedback When Alternate Command Mode is activated, this key will allow user to reduce system voice feedback during voice recognition session
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Standard Mode command list
Category Command:
COMMANDACTION
Phone Displays Phone function commands.
Navigation Displays Navigation function commands.
Information Displays Vehicle Information.
Audio Displays Audio commands.
Help Displays User Guide.
Phone Command:
COMMANDACTION
Dial Number Makes a call to a spoken phone number up to 10 digits.
Change Number Corrects the phone number when it is not recognized (available during phone number entry) .
Vehicle Phonebook Makes a call to a contact that is stored in the vehicle phonebook.
Handset Phonebook Makes a call to a contact that is stored in the handset phonebook.
Call History Makes a call to a number in the incoming or outgoing call logs.
International Call Makes an international call by allowing more than 10 digits to be spoken, as well as star (*) , pound (#) , and plus (+) .
Navigation Command:
COMMANDACTION
Home Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route (for continental US and Canada only) .
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for a location stored in the Address Book.
Previous Destinations Sets a route to a previous destination.
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Vehicle Information Command:
COMMANDACTION
Fuel Economy Displays Fuel Economy information.
Maintenance Displays Maintenance information.
Traffic Info. Turns the traffic information system on and off.
Where am I? Displays current vehicle location.
Audio Command:
COMMANDACTION
AM Changes the audio system mode to AM radio.
FM Changes the audio system mode to FM radio.
XM Changes the audio system mode to satellite radio.
CD Changes the audio system mode to CD.
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●If you say “Change Number” during phone
number entry, the system will automatically
request that you repeat the number using
the 3-3-4 format. In this case please say the
area code first and then follow the prompts.
● Do not add a “1” in front of the area code
when speaking phone numbers.
● If the system does not recognize your com-
mand, please try repeating the command
using a natural voice. Speaking too slowly or
too loudly may further decrease recognition
performance.
Example 2 — Placing an international call
to the phone number 011-81-111-222-3333:1. Press the
button located on the steer-
ing wheel.
2. The system announces, “Would you like to access Phone, Navigation, Information, Au-
dio or Help?”
3. Say “Phone”.
4. Say “International Call”.
5. Say “011811112223333”.
6. Say “Dial”. 7. The system makes a call to 011-81-111-
222-3333.
NOTE:
Any digit input format is available in the
International Number input process, as
well as the special characters such as star
(*) , pound (#) , and plus (+) .
NISSAN VOICE RECOGNITION
ALTERNATE COMMAND MODE
The Alternate Command Mode enables control
of the audio and display systems as well as
additional commands for the Vehicle Information,
Phone and Navigation systems. With this setting
active, the system does not announce or display
the available commands at each step.
When Alternate Command Mode is activated, an
expanded list of commands can be used after
pressing the
button. Under this mode, the
screen for Standard Mode commands is not
available on the display. Please review the ex-
panded command list, available when this mode
is active, as some Standard Mode commands are
replaced. Please see examples of Alternate
Command Mode screens.
LHA2479
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