Black plate (252,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-24Troubleshooting guide/General system information
SymptomPossible cause Possible solution
The other party cannot hear your voice. The other
party can hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call,
the hands-free function becomes unavailable. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is
no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display that shows that it is
possible to do so. The antenna display varies depending on the model of
cellular phone.
This does not indicate a malfunction. The antenna display and
remaining battery level shown on the navigation screen may
be different from those shown on the cellular phone screen.
Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may cause
irregular reflection of radio waves or completely shut out
radio waves that are used for cellular phones. This is not a malfunction.
Condition: NAM/
Black plate (254,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-26Troubleshooting guide/General system information
VOICE RECOGNITIONGUID-A8BC0EA8-7703-45A1-ACE6-B63B09F42786
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly after speaking a voice command. The system interprets the passenger’s speech. Ask the passenger to be as quiet as possible.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.)Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too fast. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an
icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system announces, "Please say again". Pronunciation is unclear. Speak clearly.
The user starts speaking too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone
sounds, and an icon on the screen changes from white
to orange.
An improper command is spoken. Speak the command or a number that is displayed in
orange on the screen.
Speak the command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area codes,
dial codes, etc.
Voice recognition does not operate and a tone sounds
twice after pushing the
button. Thebutton is pushed immediately after the READY
to drive indicator light is ON. Push thebutton again after a short period of time.
Condition: NAM/
Black plate (256,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-28Troubleshooting guide/General system information
Around View Monitor (if so
equipped)
GUID-FB8D3C19-3019-46C9-A6CE-06E9022FD943
SymptomPossible cause Possible solution
The image does not appear on the display. The shift lever is not shifted to the "R" position. Shift the shift lever to the "R" position.
The CAMERA button is not pushed. Push theCAMERA button.
The vehicle speed is too fast. Drive at a low speed or stop the vehicle.
The image on the display appears to be taken at an
incorrect angle. The rear hatch is open.
Close the rear hatch.
The driver’s door or front passenger’s door is open or
partially open. Close the door completely.
The outside mirror is folded. Open the door mirror.
The lines on the top view screen appear distorted. The lines may appear distorted due to the effect of tall objects and when the vehicle is laden. There is a tendency for the lines to be more distorted in an area that is further from the vehicle.
The image during the night is dark. The cover of the supplemental light installed on the door
mirror is dirty. Gently wipe the cover with a soft cloth dampened with
water.
Adjust the brightness and contrast of the screen.
The image appears bluish. The vehicle is in a dark place or it is nighttime. This is not a malfunction.
The color of the bird’s-eye view image is not even. Each camera adjusts to the brightness of the area it is recording causing a discrepancy in the images. This is not a malfunction.
Condition: NAM/
Black plate (264,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-36Troubleshooting guide/General system information
Notification of freeway junction:
INI0138
1. "In about one mile (1.6 kilometers), keep tothe right (left) onto (road number and
direction) , then in about one quarter mile
(400 meters) keep to the right (left)."
2. "Keep to the right (left) onto (road number and direction) , then in about one quarter
mile (400 meters) keep to the right (left)
onto (road number and direction) ."
3. "Keep to the right (left) onto (road number and direction) ." Notification of freeway exit:
INI0139
1. "In about one mile (1.6 kilometers), exit on
your right."
2. "Take the second exit on your right."
Notification when approaching destina-
tion:
Ordinary road:
When approaching the destination, voice gui-
dance will announce, "You have arrived at your
destination. Ending route guidance." To finally
reach your destination, refer to the map screen.
Dark green road:
After passing the last turning point on a
suggested route, voice guidance will announce,
"The route to your destination includes roads
through incomplete map areas. Voice guidance
will not be provided in these areas." When
approaching the endpoint of the suggested
road, voice guidance will announce, "Entering
the road with incomplete map data. Please use
the direction arrow and distance information to
proceed to your destination."
Repeating voice guidanceGUID-43C350DF-CAB4-4E5D-8440-651D34A03D54This function is available throughout route
guidance, from the time after the route calcula-
tion is completed until the vehicle arrives at the
destination. Push and hold the VOICEbutton.
Voice guidance will be repeated.
Condition: NAM/
Black plate (265,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
INFO:
. If the VOICE button is pushed and held
when the vehicle is deviating from the
suggested route and when the automatic
reroute function is off, voice guidance will
announce, "Proceed to the highlighted
route."
. If the VOICE button is pushed and held
when the vehicle is going in the wrong
direction, voice guidance will announce:
"Please make a legal U-turn if possible."
Notes on voice guidanceGUID-D97CC207-69BB-4213-9710-6F7BC47DE9D0. Voice guidance in this system should be
regarded as a supplementary function.
When driving the vehicle, check the route
on the map and follow the actual roads and
traffic regulations.
. Voice guidance is activated only for inter-
sections with certain conditions. There may
be cases where the vehicle has to turn, but
voice guidance is not provided.
. Voice guidance contents may vary, depend-
ing on the direction of the turn and the type
of intersection.
. The voice guidance timing will vary depend-
ing on the situation. .
When the vehicle has deviated from the
suggested route, voice guidance is not
available. The system will not announce this.
Refer to the map and recalculate the route.
“Recalculating route” (page 3-53)
. Voice guidance may not accurately corre-
spond with road numbers and directions at
freeway junctions.
. Voice guidance may not accurately corre-
spond to street names at freeway exits.
. The displayed street names may sometimes
differ from the actual names, or "UN-
KNOWN STREET NAME" may be dis-
played.
. Voice guidance is not available when the
[Guidance Voice] is turned off.
“Volume settings” (page 1-16)
. Voice guidance will start when the vehicle
enters the suggested route. Refer to the
map for directions to the starting point of the
route.
. When approaching a waypoint, voice gui-
dance will announce, "You have arrived at
waypoint 1 (2, 3, 4,...) ." Voice guidance will
switch to the next section of the route. When
voice guidance is not available, refer to the
map for directions. .
In some cases, voice guidance ends before
arrival at the destination. Refer to the
destination icon on the map to reach the
destination.
. If the system recognizes on which side the
destination (waypoint) is located, voice
guidance will announce "on the right/left"
after announcing the arrival at the destina-
tion.
. Voice guidance may be partially operational
or inoperative due to the angle of roads at an
intersection.
. Because freeway lane information is avail-
able only for approximately 7,000 major
freeways in North America, it is not possible
to display information for all junctions and
exits.
. Freeway exit information may differ from the
information on the actual exit signs.
. Because it is not possible to consider data
concerning roads that are seasonally avail-
able or unavailable, a route may be displayed
that does not match the actual traffic
restrictions. Be sure to follow the actual
traffic restrictions while driving.
. Canada and Alaska contain many roads with
incomplete map data. As a result, when
searching for a route, the route may include
roads with incomplete data. In regions
Troubleshooting guide/General system information10-37
Condition: NAM/
Black plate (269,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
Terms and conditions:
Personal Use Only.You agree to use this Data
together with Nissan Automotive Products for
the solely personal, non-commercial purposes
for which you were licensed, and not for service
bureau, timesharing or other similar purposes.
Accordingly, but subject to the restrictions set
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You agree not to otherwise reproduce, copy,
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Restrictions. Except where you have been
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without limiting the preceding paragraph, you
may not (a) use this Data with any products,
systems, or applications installed or otherwise
connected to or in communication with vehicles,
capable of vehicle navigation, positioning, dis-
patch, real time route guidance, fleet manage-
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any mobile or wireless-connected electronic or computer devices, including without limitation
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Troubleshooting guide/General system information10-41
Condition: NAM/
Black plate (271,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
INFO:
The screen may become distorted by strong
magnetic fields.
Maintenance of displayGUID-72D69B6D-01E1-4BC7-9C57-190D3F5CCDD6
CAUTION
. To clean the display, never use a
rough cloth, alcohol, benzine, thin-
ner and any kind of solvent or paper
towel with a chemical cleaning
agent. They will scratch or deterio-
rate the panel.
. Do not splash any liquid such as
water or car fragrance on the dis-
play. Contact with liquid will cause
the system to malfunction.
To clean the display screen, use a dry, soft cloth.
If additional cleaning is necessary, use a small
amount of neutral detergent with a soft cloth.
Never spray the screen with water or detergent.
Dampen the cloth first, then wipe the screen.
HOW TO HANDLE THE SD CARDGUID-FDEBCDA1-7B04-49F0-B952-C1291DD04F39When handling the SD card, please be careful
and adhere to the following instructions:
. Always follow the instructions described in
this manual and in the handbook attached to
the SD card when using an SD card in this
device.
. Do not handle an SD card with wet hands.
Doing so may cause electric shock or a
malfunction.
. Do not allow hands or metal objects to
contact the terminal area of SD cards.
. Do not place SD cards on the instrument
panel, on any place with direct sunlight or in
moist circumstances. Doing so may damage
or deform the SD card.
. Do not use any conventional cleaner,
benzine, thinner or antistatic spray.
. Do not use SD cards in any place where
static electricity or electric noise adversely
affects SD cards. This may cause data
corruption or data loss.
. SD card optimization must not be per-
formed.
. Always place the SD card in its storage case
when not in use. .
If an SD card is disposed of when it is not
used, it is recommended not only to delete
the stored data but also to physically break
the card.
HOW TO HANDLE CD AND USB
MEMORY
GUID-DC92BB0A-0EC3-4B1C-8EA5-76A93B7EF87B
CDGUID-5DD991C3-D2C9-478E-AB06-0259A92D890E.Handle a CD by its edges. Never touch the
surface of the disc. Do not bend the disc.
. Always place the discs in the storage case
when they are not being used.
. To clean a disc, wipe the surface from the
center to the outer edge using a clean, soft
cloth. Do not wipe the disc using a circular
motion.
Do not use a conventional record cleaner or
alcohol intended for industrial use.
. A new disc may be rough on the inner and
outer edges. Remove the rough edges by
rubbing the inner and outer edges with the
side of a pen or pencil.
USB memoryGUID-269D1C80-A38F-4452-A06A-757B3A385144.Never touch the terminal portion of the USB
memory.
. Do not place heavy objects on the USB
memory.
Troubleshooting guide/General system information10-43
Condition: NAM/
Black plate (275,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
11 Index
A
About route guidance...
................................................ 3-41
Adjusting volume and others ...
...................................... 1-7
Audio operation precautions ...
...................................... 4-2
Auxiliary input jack ...
....................................................... 4-22
B
Basic operation ...
.............................................................. 1-7
Battery and power information ...
................................ 2-16
Bluetooth
®Hands-Free Phone System ...
.................. 7-2
Bluetooth®streaming audio ...
..................................... 4-10
Bluetooth®streaming audio operation ...
.................. 4-19
C
Camera settings ...
................................................. 9-6, 9-14
Canceling/reactivating route ...
.................................... 3-47
Car phone or CB radio ...
............................................. 7-10
CARWINGS
TMoverview ...
............................................. 5-4
CARWINGSTMsettings ...
............................................. 5-12
CD·AUX screen ...
........................................................... 1-10
Changing map view ...
...................................................... 3-8
Changing region ...
.......................................................... 3-18
Changing scale of map ...
............................................... 3-7
Character (letters and numbers) input screen ...
...... 1-7
Charge recommendation guidance ...
........................ 2-16
Charging station information ...
...................................... IT-2
Clock settings ...
.............................................................. 1-16
Comfort & convenience settings ...
............................... 6-4
Compact Disc (CD) player ...
......................................... 4-3
Compact Disc (CD) player operation ...
.................... 4-13
Compressed Audio Files (MP3/WMA) ...
................... 4-7
Confirming route ...
.......................................................... 3-52
Connecting cellular phone ...
........................................ 1-13 Connecting procedure
...
................................................. 7-4
Control button and microphone ...
................................ 7-3
Control buttons and functions ...
................................... 1-2
Control panel ...
.................................................................. 1-2
Current vehicle location ...
.......................................... 10-29
Customer assistance ...
.................................................. 10-2
D
Data communication settings ...
................................... 5-20
Deleting phone information ...
......................................... 7-9
Deleting stored item ...
................................................... 3-68
Destination screen ...
...................................................... 3-17
Display adjustment ...
...................................................... 1-14
Display urgent traffic information ...
.............................. 6-8
Displaying CARWINGS
TMinformation screen ...
...... 5-7
Displaying charging station icons on map ...
............. 2-5
Displaying command list ...
............................................. 8-6
Displaying current vehicle location ...
........................... 3-5
Displaying estimated driving range ...
........................... 2-3
Displaying unit ID information ...
.................................. 5-18
Downloading phonebook memory ...
............................ 7-8
Driving range ...
.................................................................. IT-2
During a call ...
................................................................... 7-6
E
Editing address book ...
................................................. 3-62
Editing route ...
................................................................. 3-48
Energy information display ...
................................. IT-3, 2-8
Error message on communication ...
.......................... 5-19
F
Features of LEAF Navigation ...
..................................... IT-2
Finding address ...
........................................................... 3-20
Finding charging station ...
............................................ 3-25
Finding nearby Points of Interest ...
............................ 3-29
Finding points of interest ...
.......................................... 3-21
FM·AM radio screen ...
................................................... 1-10
FM-AM-SAT radio operation ...
.................................... 4-11
Functions disabled while driving ...
............................... 1-6
G
Giving voice commands ...
.............................................. 8-2
Guidance screen settings ...
......................................... 3-43
H
How to handle CD and USB memory ...
................ 10-43
How to handle display ...
............................................ 10-42
How to handle the Map SD card ...
........................ 10-38
How to handle the SD card ...
.................................. 10-43
How to park with predictive course lines ...
............... 9-4
How to read displayed lines ...
...................................... 9-2
How to set Climate Ctrl. Timer ...
............................... 2-12
How to set Climate Ctrl. Timer and remote
climate control temperature ...
...................................... 2-14
How to view information screen ...
................................ 5-8
I
Info on route ...
................................................................... 6-7
Information feed setting ...
............................................. 5-15
Information screen ...
........................................................ 6-2
Condition: NAM/