Troubleshooting guide:
SymptomCause and Countermeasure
Cannot play Check if the CD/DVD/USB device was inserted correctly.
Check if the CD/DVD is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”, “.WMA”, “.AAC”, “.M4A” or “.AA3” cannot be played. In addition, the character codes and number of charac-
ters for folder names and file names should be in compliance with the specifications.
Check if the disc or file is generated in an irregular format. This may occur depending on the variation or the setting of the compressed audio file writ-
ing application or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the CD/DVD/USB device is protected by copyright.
Poor sound quality Check if the CD/DVD is scratched or dirty.
It takes a relatively long time
before the music starts
playing. If there are many folders or file levels on the CD/DVD/USB device, or if it is a multisession disc, some time may be required before the music starts
playing.
Music cuts off or skips The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the
specifications. Try using the slowest writing speed.
Skipping with high bit rate
files Skipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to the
next song when playing If an unsupported compressed audio file has been given a supported extension like “.MP3”, or when play is prohibited by copyright protection, the
player will skip to the next song.
Songs do not play back in
the desired order The playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the desired order.
Random/Shuffle may be active on the audio system or on the USB device.
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Requirements for Supporting Video Playback:
Media CD, CD-R, CD-RW, DVD, DVD±R, DVD±RW, DVD±RW DL, USB 2.0 Memory
File SystemsCD, CD-R, CD-RW, DVD,
DVD±R, DVD±RW,
DVD±RW DL
ISO9660 LEVEL1, ISO9660 LEVEL2, Romeo, Joliet, UDF Bridge (UDF1.02+ISO9660) , UDF1.5, UDF2.0
* ISO9660 Level 3 (packet writing) is not supported.
* Files saved using the Live File System component (on a Windows Vista-based computer) are not supported.
* VDF1.5/VDF2.0 (packet writing) is not supported.
USB Memory FAT16, FAT32
File Types .divx, .avi
Video Codecs DivX3, DivX4, DivX5, DivX6
Audio Codecs MP3, MPEG2.5 Audio Layer3, AC3, LPCM
.asf Video Codec ISO-MPEG4
Audio Codec G.726
Bit Rates .divx, .avi
Maximum Average 4 Mbps
Maximum Peak 8 Mbps
Resolution .divx, .avi
Minimum 32 x 32
Maximum 720 x 480
.asf Minimum 32 x 32
Maximum 720 x 576
Monitor, climate, audio, phone and voice recognition systems4-59
Before connecting a device to the auxiliary input
jacks, turn off the power of the portable device.
With a compatible device connected to the aux-
iliary input jacks, press the AUX button until the
AUX mode appears in the display. The output
from the device will be played through the display
(when the vehicle is in the (P) Park position and
the parking brake engaged) and audio system.AUX settings
Select the “Settings” key using the NISSAN con-
troller and press the ENTER button.
Choose one of the display modes by selecting
the “
” key or the “” key:
● Normal
● Wide
● Cinema
Additional features
For more information about the iPod player
available with this system, see “iPod player op-
eration without Navigation System” in this sec-
tion.
For more information about the USB interface
available with this system, see “USB interface
(models without Navigation System)” in this sec-
tion.
LHA1367
4-66Monitor, climate, audio, phone and voice recognition systems
Before connecting a device to the auxiliary input
jacks, turn off the power of the portable device.
With a compatible device connected to the aux-
iliary input jacks, press the DISC/AUX button
repeatedly until the AUX mode appears in the
display. The output from the device will be played
through the display (when the vehicle is in the (P)
Park position and the parking brake engaged)
and audio system.AUX settings
Select the “Settings” key using the NISSAN con-
troller.
The display mode can be set to Normal, Wide or
Cinema. The volume setting can be set to Low,
Medium or High.
Additional features
For more information about the iPodplayer
available with this system, see “iPod player op-
eration with Navigation System” in this section.
For more information about the USB interface
available with this system, see “USB interface
(models with Navigation System)” in this section. For more information about the Bluetooth
streaming audio feature available with this sys-
tem, see “Bluetooth
streaming audio” in this
section.
WHA1393LHA1394
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USB INTERFACE (models without
Navigation System) (if so equipped)
Connecting a device to the USB input
jack
CAUTION
●Depending on size and shape of USB
device, the console lid may not fully
close. Do not force console lid closed
as this may damage USB device. ●
Do not force the USB device into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the USB device and the port.
Make sure that the USB device is con-
nected correctly into the USB port.
(Some USB devices come with a
mark as a guide. Make sure that the
mark is facing the correct direction be-
fore inserting the device.)
● Do not locate objects near the USB de-
vice to prevent the objects from leaning
on the USB device and the port. Pres-
sure from the objects may damage the
USB device and the port.
The USB input jack is located in the center con-
sole. Insert the USB device into the jack
1.
When a compatible storage device is plugged
into the jack, compatible audio files on the stor-
age device can be played through the vehicle’s
audio system.
Audio file operation
AUX button:
Place the ignition switch in the ON or ACC
position and press the AUX button to switch to
the USB input mode. If another audio source is
playing and a USB memory device is inserted,
press the AUX button repeatedly until the center
display changes to the USB memory mode.
If the system has been turned off while the USB
memory was playing, push the ON-OFF/VOL
control knob to restart the USB memory.
SEEK/CAT and TRACK (Reverse or Fast Forward)
buttons:
Press and hold the SEEK/CAT
(rewind)
button or TRACK
(fast forward) button for
1.5 seconds while an audio file on the USB
device is playing to reverse or fast forward the
track being played. The track plays at an in-
creased speed while reversing or fast forwarding.
When the button is released, the audio file re-
turns to normal play speed.
LHA2455
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USB INTERFACE (models with
Navigation System)
Connecting a device to the USB input
jack
CAUTION
●Depending on size and shape of USB
device, the console lid may not fully
close. Do not force console lid closed
as this may damage USB device. ●
Do not force the USB device into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the USB device and the port.
Make sure that the USB device is con-
nected correctly into the USB port.
(Some USB devices come with a
mark as a guide. Make sure that the
mark is facing the correct direction be-
fore inserting the device.)
● Do not locate objects near the USB de-
vice to prevent the objects from leaning
on the USB device and the port. Pres-
sure from the objects may damage the
USB device and the port.
The USB input jack is located in the center con-
sole. Insert the USB device into the jack
1.
When a compatible storage device is plugged
into the jack, compatible audio and video files on
the storage device can be played through the
vehicle’s audio system and center display screen.
When there are both audio and movie files in the
USB memory, the mode select screen is dis-
played. Use the touchscreen or the NISSAN con-
troller to select the preferred type of file. When
there is only type of file in the USB memory, that
audio or movie operation screen is displayed and
starts to play. When you play a file with limited playing time, the
confirmation screen will be displayed before
starting to play the file. Confirm the playing time
and select “yes” to start playing.
Audio file operation
DISC/AUX button:
Place the ignition switch in the ON or ACC position
and press the DISC/AUX button to switch to the
USB input mode. If another audio source is playing
and a USB memory device is inserted, press the
DISC/AUX button repeatedly until the center dis-
play changes to the USB memory mode.
If the system has been turned off while the USB
memory was playing, push the ON-OFF/VOL
control knob to restart the USB memory.
SEEK/CAT and TRACK
(Reverse or Fast Forward)
buttons:
Press and hold the SEEK/CAT
(rewind)
button or TRACK
(fast forward) button for
1.5 seconds while an audio file on the USB
device is playing to reverse or fast forward the
track being played. The track plays at an in-
creased speed while reversing or fast forwarding.
When the button is released, the audio file re-
turns to normal play speed.
LHA1378
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iPod* PLAYER OPERATION
WITHOUT NAVIGATION SYSTEM (if
so equipped)
Connecting iPod
CAUTION
●Depending on size and shape of the
iPod and iPod cable, the console lid
may not fully close. Do not force con-
sole lid closed as this may damage the
iPod and iPod cable. ●
Do not force the iPod cable into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the iPod cable and the port.
Make sure that the iPod cable is con-
nected correctly into the USB port.
(Some iPod cables come with a
mark as a guide. Make sure that the
mark is facing the correct direction be-
fore inserting the iPod cable.)
● Do not locate objects near the iPod
cable to prevent the objects from lean-
ing on the iPod cable and the port.
Pressure from the objects may damage
the iPod cable and the port.
To connect an iPod to the vehicle so that the
iPod can be controlled with the audio system
controls and display screen, use the USB jack
located in the center console. Connect the
iPod-specific end of the cable to the iPod and
the USB end of the cable to the USB jack on the
vehicle
1. If your iPod supports charging via a
USB connection, its battery will be charged while
connected to the vehicle with the ignition switch
in the ACC or ON position.
While connected to the vehicle, the iPod can
only be operated by the vehicle audio controls. To disconnect the iPod
from the vehicle, remove
the USB end of the cable from the USB jack on
the vehicle, then remove the cable from the
iPod.
*iPod is a trademark of Apple Inc., registered in
the U.S. and other countries.
Compatibility
The following models are compatible:
● iPod 5th Generation - version 1.2.1
● iPod Classic - version 1.1
● iPod Touch - version 2.1.0
● iPod Nano - 1st generation version 1.3.1
● iPod Nano - 2nd generation version 1.1.3
● iPod Nano - 3rd generation version 1.0.2
Make sure that your iPod firmware is updated to
the version indicated above.
LHA2455
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iPod* PLAYER OPERATION WITH
NAVIGATION SYSTEM (if so
equipped)
Connecting iPod
CAUTION
●Depending on size and shape of the
iPod and iPod cable, the console lid
may not fully close. Do not force con-
sole lid closed as this may damage the
iPod and iPod cable. ●
Do not force the iPod cable into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the iPod cable and the port.
Make sure that the iPod cable is con-
nected correctly into the USB port.
(Some iPod cables come with a
mark as a guide. Make sure that the
mark is facing the correct direction be-
fore inserting the iPod cable.)
● Do not locate objects near the iPod
cable to prevent the objects from lean-
ing on the iPod cable and the port.
Pressure from the objects may damage
the iPod cable and the port.
To connect an iPod to the vehicle so that the
iPod can be controlled with the audio system
controls and display screen, use the USB jack
located in the center console. Connect the
iPod-specific end of the cable to the iPod and
the USB end of the cable to the USB jack on the
vehicle
1. If your iPod supports charging via a
USB connection, its battery will be charged while
connected to the vehicle with the ignition switch
in the ACC or ON position.
While connected to the vehicle, the iPod can
only be operated by the vehicle audio controls. To disconnect the iPod
from the vehicle, remove
the USB end of the cable from the USB jack on
the vehicle, then remove the cable from the
iPod.
*iPod is a trademark of Apple Inc., registered in
the U.S. and other countries.
Compatibility
The following models are compatible:
● iPod 5th Generation (firmware version
1.2.3 or later)
● iPod Classic (firmware version 1.1.1 or
later)
● iPod Touch (firmware version 2.0.0 or
later)*
● iPod Nano - 1st generation (firmware ver-
sion 1.3.1 or later)
● iPod Nano - 2nd generation (firmware ver-
sion 1.1.3 or later)
● iPod Nano - 3rd generation (firmware ver-
sion 1.1.3 or later)
● iPod Nano - 4th generation (firmware ver-
sion 1.0.4 or later)
LHA2455
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