2014 NISSAN ALTIMA ESP

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Voice Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
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IC Regulatory information
– Operation is subject to the following two con-ditions: (1) this device may not cause interfer-
ence, and (2) this device must accept any
interference, including interference that may
cause undesired operation of the device.
– This Class B digital apparatus meets all re- quirements of the Canadian Interference-
Causing Equipment Regulations.
BLUETOOTH® is a
trademark owned by
Bluetooth SIG, Inc.
and licensed to
Visteon.
USING THE SYSTEM
The NISSAN Voice Recognition system allows
hands-free operation of the Bluetooth® Phone
System.
If the vehicle is in motion, some commands may
not be available so full attention may be given to
vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
button is
pressed before the initialization completes, the
system will announce “Hands-free phone system
not ready” and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
button located on the
steering wheel. After the tone sounds, speak a
command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
● If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
● If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response.
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●You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the VR session. You can
also press and hold the
button on the
steering wheel for 5 seconds at any time to
end the VR session. Whenever the VR ses-
sion is cancelled, a double beep is played to
indicate you have exited the system.
● If you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
Voice Prompt Interrupt
In most cases you can interrupt the voice feed-
back to speak the next command by pressing
the
button on the steering wheel. After
interrupting the system, wait for a beep before
speaking your command.
One Shot Call
To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example, press
the
button and after the tone say, “Call
Redial”.
CONTROL BUTTONS
The control buttons for the Bluetooth® Hands-
Free Phone System are located on the steering
wheel.
PHONE/SEND
Press the
button to initiate
a VR session or answer an incom-
ing call. You can also use the
button
to interrupt the system feedback
and give a command at once. See
“List of voice commands” and
“During a call” in this section for
more information.
PHONE/END
While the voice recognition sys-
tem is active, press and hold
the
button for 5 seconds to
quit the voice recognition system
at any time.
Tuning switch
While using the voice recognition
system, tilt the tuning switch up or
down to manually control the
phone system.
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●Missed Calls
Speak this command to list the last five
missed calls to the vehicle. If the call is from
an entry in the phonebook, the name will be
displayed. Otherwise, the phone number of
the missed call will be displayed.
Say “Dial” to call the number or “Send Text”
to send a text message to that number. Say
“Next Entry” or “Previous Entry” to move
through the list of missed calls.
● Outgoing Calls
Speak this command to list the last five
outgoing calls from the vehicle. If the call
was to an entry in the phonebook, the name
will be displayed. Otherwise, the phone
number of the outgoing call will be dis-
played.
Say “Dial” to call the number or “Send Text”
to send a text message to that number. Say
“Next Entry” or “Previous Entry” to move
through the list of outgoing calls.
● Redial
Speak this command to call the last number
dialed. ●
Call Back
Speak this command to call the number of
the last incoming call to the vehicle.
“Messaging”
Speak this command to access text messaging
functions. For more information on these com-
mands, see “Text messaging” in this section.
“Show Applications”
Speak this command to display list of smart-
phone apps available.
NOTE:
Compatible smartphone and registration
necessary to access applications. See “Nis-
sanConnect Mobile App Smart Phone Inte-
gration” in this section for more informa-
tion
“Select Phone”
Speak this command to select a phone to use
from a list of those phones connected to the
vehicle.
MAKING A CALL
To make a call from a phone connected to the
vehicle’s Bluetooth® Hands-Free Phone Sys-
tem:
1. Press the
button on the steering
wheel.
2. The system will prompt you for a command. Say “Call”.
3. Select one of the available voice commands to continue:
● “(A Name)” — Speak the name of a phone-
book entry to place a call to that entry. The
system will respond with the name it inter-
preted from your command and will prompt
you to confirm that the name is correct. Say
“Yes” to initiate the call or “No” to hear an-
other name from the phonebook.
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The text message, sender and delivery time are
shown on the screen. Use the tuning switch on
the steering wheel to scroll through all text mes-
sages if more than one are available. Press
the
button to exit the text message screen.
Press the
button to access the following
options for replying to the text message:
● Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System.
● Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) .
● Next Text
Speak this command to move to the next text
message (if available) .
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8 km/h).
BLUETOOTH® SETTINGS
To access and adjust the settings for the
Bluetooth® Hands-Free Phone System: 1. Press the SETTING button.
2. Use the TUNE/SCROLL knob to select “Bluetooth” and then press the ENTER but-
ton:
● Bluetooth
Select “On” or “Off” to turn the vehicle’s
Bluetooth® system on or off.
● Add Phone or Device
To connect a phone to the system, see
“Connecting procedure” in this section. ●
Delete Phone or Device
Select to delete a phone from the displayed
list. The system will ask to confirm before
deleting the phone.
● Replace Phone
Select to replace a phone from the displayed
list. When a selection is made, the system
will ask to confirm before proceeding. The
recorded phonebook for the phone being
deleted will be saved as long as the new
phone’s phonebook is the same as the old
phone’s phonebook.
● Select Phone or Device
Select to connect to a previously connected
phone from the displayed list.
● Phonebook Download
Select to turn on or off the automatic down-
load of a connected phone’s phonebook.
● Show Incoming Calls
Select “Driver Only” to have incoming call
information displayed only in the vehicle in-
formation display. Select “Both” to have in-
coming call information displayed in both the
vehicle information display and the center
display screen.
● Text Message
Select to turn on or off the vehicle’s text
messaging feature.
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Reading a received text message:1. Press the
button on the steering
wheel.
2. Say “Phone” after the tone.
3. Say “Read Text” after the tone.
The text message, sender and delivery time are
shown on the screen. Use the tuning switch to
scroll through all text messages if more than one
are available. Press the
button to exit the
text message screen. Press the
button to
access the following options for replying to the
text message:
● Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System. ●
Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) .
● Next Text
Speak this command to move to the next text
message (if available) .
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8 km/h).
BLUETOOTH® SETTINGS
To access the phone settings: 1. Press the [
] button.
2. Select the “Settings” key.
3. Select the “Phone & Bluetooth” key.
Menu Item Result
Phone Settings See “Phone settings” in this section for more information.
Connect New Device Select to connect a new Bluetooth® device to the Bluetooth® Hands-Free Phone System.
Select Connected Device Select to choose a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Replace Connected Device Select to replace a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Delete Connected Device Select to delete a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Bluetooth Select to toggle Bluetooth® on and off.
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The NISSAN Voice Recognition system allows
hands-free operation of the systems equipped on
this vehicle, such as the phone and navigation
systems.
To operate NISSAN Voice Recognition, press
the
button located on the steering wheel.
When prompted, speak the command for the
system you wish to activate. The command given
is picked up by the microphone and performed
when it is properly recognized. NISSAN Voice
Recognition will provide a voice response as well
as a message in the center display to inform you
of the command results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON position,
NISSAN Voice Recognition is initialized, which
takes a few seconds. When completed, the sys-
tem is ready to accept voice commands. If
the
button is pressed before the initializa-
tion completes, the system will announce: “Voice
Recognition System not ready. Please wait.”
Giving voice commands
1. Press thebutton.
2. The system announces: “Please say a cat- egory like phone or a command like points of
interest followed by a brand name”. A list of
available commands is then spoken by the
system.
3. After the tone sounds and the face icon on the display changes, speak a command.
Available commands are discussed later in
this section. 4. Voice and display feedback are provided
when the command is accepted.
● If the command is not recognized, the sys-
tem announces: “Command not recog-
nized”. Repeat the command in a clear voice.
● If you want to cancel the command or go
back to the previous menu of commands,
press the
button. The system will an-
nounce: “Cancelling voice recognition” or
“Go back” depending on the current menu
level.
● Press the
button to move back
through the menus displayed on the screen.
● If you want to adjust the volume of the voice
feedback, use the volume control switches
on the steering wheel or the volume knob on
the control panel.
● The voice command screen can also be
accessed using the control panel display:
1. Press the [
] button.
2. Select the “Voice Commands” key.
LHA2282
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error. Where the solutions are
listed by number, try each solution in turn, starting
with number one, until the problem is resolved.
Symptom/error messageSolution
The system responds “Command Not
Recognized” or the system fails to rec-
ognize the command correctly. 1. Ensure that the command format is valid. Use the “List Commands” or “What Can I Say?” command under the “Help” menu.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive (for example, with the windows open or the defroster on) .
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
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