2014 MERCEDES-BENZ SPRINTER key

Problem Possible causes/consequences and
0050
0050Solutions 00B9
The yellow
Check Engine
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X
Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0028
If you turn the
key to posi-
tion2in the igni-
tion lock, the
yellow preglow
indicator lamp
remains lit for
approximately
1 minute. Or the
yellow preglow
indicator lamp
lights up for
approximately
1 minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X
Have any malfunction rectified at a qualified specialist work-
shop. 009F
The yellow air fil-
ter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 228
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 0076
If you turn the
key in the igni-
tion lock to posi-
tion2, the red
seat belt warn-
ing lamp lights
up for approx-
imately
6 seconds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48).0049
When the key is
turned to posi-
tion2in the igni-
tion lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 100).003E
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 003E
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 74). Before stepping out, remind
the passengers that the step is missing. 230
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Stowage spaces and stowage com-
partments Important safety notes
G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak-
ing or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, parcel
nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
In addition, observe the information in the
"Loading guidelines" section (Y page 242). Glove box
Glove box (example: glove box with a lockable lid)
0047
Unlocked
0048 Locked
0087 Glove box handle
You can lock and unlock the glove box using
the mechanical or folding key.
X To open: unlock the glove box lid if neces-
sary.
X Pull glove box handle 0087in the direction of
the arrow. 0085
Card holder
0083 Pen holder
X To close: fold the glove box up and press
it until it engages. 232
Stowage spaces and stowage compartmentsStowing and features

Ashtrays in the passenger compart-
ment Ashtrays on the left and right in the side trim panels
X To open: fold out the ashtray.
X To remove the insert: press retaining
clip 0043down and remove the ashtray from
the trim.
X To replace the insert: insert the ashtray
down into the trim and close it. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle. X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0043.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12 V socket
Socket on the lower section of the center console
0043 12 V socket (25 A)
The 12 V sockets for accessories are:
R on the lower section of the center console
(12 V, 25 A)
R on the inside of the driver's seat frame
(12 V, 15 A)
R in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the load compartment next to the left
rear door (12 V, 15 A) 238
12 V socketStowing and featu
res

You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. You can connect acces-
sories with a maximum power consumption
of 300 W to the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-
cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel
or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog-
nize suitable holders for your mobile phone
by the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Additional communications equipment
239Stowing and features
Z

Overview of the engine compartment
Euro-6 engine
0043
Coolant expansion tank cap
(Ypage 255)
0044 DEF filler neck cap 4
(Y page 150)
0087 Engine oil filler neck cap (Y page 252)
0085 Brake fluid expansion tank cap
(Ypage 256)
0083 Washer fluid reservoir cap (Y page 257)
Regularly check the fluid level and the assem-
bly for leaks. If you detect fluid loss, e.g. oil
flecks on the vehicle parking space, consult
a qualified specialist workshop immediately. Engine oil
General notes !
Engine oil gets dirty in the course of oper-
ation and its quality and volume are gradu-
ally diminished. Regularly check the oil
level, and top up or have it replaced as
needed.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(Y page 326).
You can check the oil level in the engine:
R on the display of the on-board computer
R with the oil dipstick Checking the oil level shown in the dis-
play If at extremely low temperatures no engine oil
level is displayed after 5 minutes, repeat the
engine oil level check after another
5 minutes.
If an oil level reading is still not displayed,
check the engine oil level with the dipstick.
Have the oil level display checked at a quali-
fied specialist workshop.
Only check the oil level when the engine is at
normal operating temperature.
X Park the vehicle on a level surface.
X Switch off the engine.
X Wait for five minutes.
X Turn the key to position 2in the ignition
lock.
The display is activated.
X Vehicles without steering wheel but-
tons: press the 0079menu button on the
instrument cluster (Y page 34) repeatedly
until the display shows the 00AFsymbol.
The --:-- --:-- display message appears in the
display while the engine oil level measure-
ment is running.
X Vehicles with steering wheel buttons:
press the 0098service button on the instru-
ment cluster (Y page 34).
The 00B2Engine Engine oil oillevel
level Measuring
Measuring
in progress
in progress display message appears in
the display while the engine oil level meas-
urement is in progress.
Display message for vehicles without
steering-wheel buttons: the display may
show the following messages after the engine
oil level measurement. 00AF
Action
OK OK X
Do not add oil. 4
For Cargo Van/Passenger Van only. 252
Engine compartmentMaintenance and care

– 1.0 qts
– 1.0 qts X
Add the amount of oil
shown (Y page 254).
X Check the engine oil level
again after a few minutes. – 1.5 qts – 1.5 qts
– 2.0 qts
– 2.0 qts
HI
HI The oil level is too high.
X
Have excess oil removed. Measurement units in the display:
R
qts qts USA only
R ltr
ltr Canada only
Display message for vehicles with steer-
ing-wheel buttons: the display may show
the following messages after the engine oil
level measurement. 00AF
Action
Engine
Engine
oil level oil level
OK OK X
Do not add oil. Engine
Engine
oil Add oil Add
1.0quart 1.0quart X
Add the amount of oil
shown (Y page 254).
X Check the engine oil level
again after a few minutes. Engine Engine
oil Add oil Add
1.5quart 1.5quart
Engine
Engine
oil Add oil Add
2.0quart 2.0quart
Engine
Engine
oil level oil level
Reduce Reduce
oil level oil level The oil level is too high.
X
Have excess oil removed. Eng. oil Eng. oil
lev. Turn lev. Turn
ignition ignition
on for on for
level level X
Turn the key to posi-
tion 2in the ignition lock. Observe Observe
wait. wait.
period period X
Repeat the engine oil
measurement after about
5 minutes if the engine is
at normal operating tem-
perature.
X Repeat the engine oil
measurement after about
30 minutes if the engine
is not at normal operating
temperature. Engine Engine
oil level oil level
Not when Not when
eng. run‐ eng. run‐
ning ning X
Switch off the engine and
wait for approximately
5 minutes if the engine is
at normal operating tem-
perature. Then, perform
the engine oil measure-
ment. Measurement units in the display:
R
qts qts USA only
R ltr
ltr Canada only
Checking the oil level using the oil dip-
stick Engine compartment
253Maintenance and care Z

X
Turn the key to position 2in the ignition
lock.
X Open drain plug 0044immediately until the
water/fuel mixture flows out of drain
hose 0043.
X Screw in drain plug 0044as soon as approx-
imately 0.2 US qt (0.2 l) of the water/fuel
mixture have been collected.
i The electrical fuel pump halts the flow of
the water/fuel mixture after 30 seconds.
X After draining, turn the key back to posi-
tion 0in the ignition lock.
X Dispose of the collected water/fuel mix-
ture in an environmentally responsible
manner, e.g. at a qualified specialist work-
shop.
X Check drain plug 0044. The drain plug must
be closed.
When the engine is running and drain
hose 0044is open, fuel is lost through drain
hose 0043.
X Close the hood.
If the 00B8 indicator lamp does not go out
after draining:
X Drain the fuel filter again.
X If the 00B8 indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop. Vehicle interior
Air filter for the rear-compartment air
conditioning
! Regularly check the air filters for visible
dirt. Clean or replace a dirty filter mat. The
dirt may otherwise lead to damage to the
air-conditioning system. Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may
collect in the air filter of the rear-compart-
ment air conditioning when you drive on dusty
or sandy roads.
X
To remove the filter mat: carefully pry
cover 0043out of recesses 0044and remove.
X Remove the filter mat from the air duct.
X To clean the filter mat: wash the dirty fil-
ter mat with clear water.
X Leave the filter mat to dry.
i The filter mat must not be cleaned or dried
in a machine.
X To install the filter mat: insert the filter
mat in cover 0043.
X Replace and engage cover 0043. Maintenance
General notes
H
Environmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally 258
MaintenanceMaintenance and care