
is the electrical system fully disconnected
from the power supply.
i Only switch the vehicle to de-energized
using the battery main switch if:
R the vehicle is stationary for a lengthy
period
R it is absolutely necessary
After the power supply has been activated,
you will need to reset the side windows
(Y page 79).
Switching off the power supply !
When you clamp the connector under the
accelerator pedal, make sure that the con-
nector does not become damaged or dirty.
It may otherwise not be possible to restore
the electrical connection when the parts
are reassembled. Battery isolating switch in the driver's footwell, on
the right-hand side next to the accelerator pedal
X Remove the key from the ignition lock and
wait for about 20 seconds.
X Press and hold button 0044and unplug con-
nector 0043in the direction of the arrow from
the earth pin.
X Clamp connector 0043under the accelerator
pedal so that it cannot make contact with
the earth pin.
All starter battery consumers are discon-
nected from the power supply. Switching on the power supply
X
Insert the key into the ignition lock.
X Press connector 0043onto earth pin 0044until
you feel it engage and the lock inhibitor is
released.
Connector 0043must be in full contact with
earth pin 0044.
All consumers are reconnected to the DC
power supply. Key positions
005A
To insert/remove the key, to lock the
steering wheel
0047 To unlock the steering wheel, power sup-
ply for some consumers (e.g. the radio)
0048 To switch on the ignition, power supply for
all consumers, preglow and drive position
0049 To start the engine
On vehicles with a battery main switch, you
must first switch on the power supply
(Y page 136). Driving
137Driving and parking Z 

engine's air suction nozzles and this can
cause engine damage.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level of standing water should not
be above the lower edge of the front
bumper
R do not drive faster than walking speed Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop in good time at the onset
of winter.
i Do not cover the radiator, e.g. with a win-
ter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 288).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 288).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise
control. 158
Driving tipsDriving and parking 

X
Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab han-
dles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings
and the underbody of the vehicle with a
water jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel hous-
ings for trapped foreign objects and
remove them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam-
age to fuel lines, brake hoses and the rub-
ber bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving systems
Cruise control
Important safety notes Observe the notes on braking in the "Driving
tips" section (Y
page 156).
If you fail to adapt your driving style or if you
are inattentive, cruise control can neither
reduce the risk of an accident nor override the
laws of physics. Cruise control cannot take
road, weather and traffic conditions into
account. Cruise control is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time.
Do not use cruise control:
R in traffic conditions that are unsuitable for
driving at a constant speed, e.g. in heavy
traffic, on winding roads or off-road
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, make sure that
you inform the new driver about the set cruise
speed.
General notes Cruise control maintains the speed of the
vehicle for you.
Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady
speed for a prolonged period. You can set any
speed from 20 mph upwards in increments of
1 mph.
Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady
speed for a prolonged period. You can set any
speed from 20 mph upwards in increments of
1 mph.
i If you have set km/h as the unit for the
digital speedometer ( Ypage 192), you can Driving systems
161Driving and parking Z 

Observe the following when towing a trailer:
R Practice driving around bends, stopping
and backing up at a place where there is no
traffic. This enables you to gain experience
and get used to the new handling charac-
teristics.
R Before driving, check:
-that the trailer tow hitch and ball cou-
pling are secure
- that the safety switch for a braked trailer
is functioning properly
- that the safety chains are secure and not
damaged
- that the electrical connections are
secure
- that the lights are working
- that the wheels are in good order and the
tire pressure is correct
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer has electronically controlled
brakes, pull the vehicle/trailer combina-
tion away carefully. Brake manually using
the brake controller and check that the
brakes are working.
R Secure the load on the trailer according to
the applicable specifications and current
standards on securing loads
(Y page 244).
R When driving with a trailer, check at regular
intervals that the load is secured and that
the brakes and lights are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when driv-
ing without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly and has a
decreased gradient climbing capability and
a longer braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
R If possible, do not brake suddenly, but
rather moderately at first so that the trailer can activate its brakes. Then increase the
force on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears when driving on
inclines, restrict the shift range. Select shift
range 4,3,2or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
R When driving on a downhill gradient, shift
to a low gear and take advantage of the
engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases dra-
matically while the air-conditioning system
is switched on, switch off the air-condition-
ing system.
Coolant heat can also be dissipated by
switching the airflow and the temperature
of the heater/air conditioning to the maxi-
mum level. Open the windows if necessary.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination you need an additional dis-
tance before you can return to your original
lane. Uncoupling a trailer
G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound-
ing of the overrun brake. Towing a trailer
177Driving and parking Z 

Reconnecting the starter battery
!
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Fold the positive terminal clamp with the
pre-fuse box down to the terminal.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Position battery cover 0043so that
screws 0044are positioned over the large
recesses.
X Slide battery cover 0043in the direction of
travel into the smaller recesses.
X Tighten screws 0044.
X Install the floor covering in the driver's foot-
well (Y page 261).
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 79).Removing/installing the starter bat-
tery
Removing the starter battery X
Disconnect the battery ( Ypage 262).
X Pull breather hose with connector
bracket 0044from connection 0043on the
degassing cover. X
Loosen the bolts holding retainer 0087, which
prevents the battery from moving around. X
Pull retainer 0087upwards.
X Slide the battery from its anchorage in the
direction of travel.
X Fold the bar of the battery upwards and
remove the battery from the battery case.
Installing the starter battery X
Insert the battery into the battery case.
X Fold down the bar of the battery.
X Slide the battery into its anchorage in the
opposite direction to the direction of travel.
X Insert retainer 0087.
X Tighten the bolts on retainer 0087which
holds the battery in place.
X Attach breather hose with connector
bracket 0044to connection 0043of the venti-
lation cover.
X Connect the battery (Y page 262). Battery
263Maintenance and care Z 

Disconnecting and connecting the
additional battery (engine compart-
ment)
Important safety notes G
WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the additional battery !
Switch off the engine and remove the key
from the ignition lock before you loosen or
disconnect the terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnect the starter battery in the
battery case in the driver's footwell first.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics. Additional battery in the engine compartment
X Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Open the hood (Y page 250).
X First loosen and remove the negative ter-
minal clamp so that it is no longer in contact
with the terminal.
X Remove the cover from the positive termi-
nal.
X Loosen and remove the positive terminal
clamp.
Connecting the additional battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Close the hood.
Carry out the following work after connecting
the battery:
X Reset the side windows ( Ypage 79). 264
BatteryMaintenance and care 

!
Make sure that:
R the side windows and the roof are com-
pletely closed
R the climate control blower is switched off
R the windshield wiper switch is at position
0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After putting the vehicle through an auto-
matic car wash, wipe off wax from:
R the rear view camera lens (Y page 271)
R the windshield
R the windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the wind-
shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft car sponge.
X Use a mild cleaning agent, e.g. a car sham-
poo approved for use with Sprinter vehi-
cles.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agents dry on the
paintwork. When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Under no circumstances use power wash-
ers in the vehicle interior. The pressurized
water and associated spray produced by
the power washer could cause extensive
damage to the vehicle.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and object to be cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1 ft (30 cm) when using
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the inter-
mediate bearing of the propeller shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm). 268
CareMaintenance and care 

Cleaning the engine
!
Water must not enter intake or ventilation
openings. When cleaning with high pres-
sure water or steam cleaners, the spray
must not be aimed directly at electrical
components or the terminals of electrical
lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Power washer" (Y page 268).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
Before cleaning the windshield
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
for Sprinter vehicles. Exterior
Cleaning the wheels !
Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel Care
269Maintenance and care Z