2014 MERCEDES-BENZ SPRINTER tow

Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-clock-
wise.
X Unscrew the towing eye.
X Insert cover 0043with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing in the event of malfunctions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position P. In
order to be able to shift the automatic trans-
mission to position N, you must provide
power to the vehicle's 12 V electrical system
in the same way as when jump-starting
(Y page 278).
Have the vehicle transported on a transporter
or trailer. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear axle raised. Otherwise, ESP
®
may intervene
and damage the brake system.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
Observe the following before towing a vehicle
with a raised front or rear axle:
R the information on towing in the event of
malfunctions (Y page 281) and
R the important safety notes (Y page 279).
If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is dam-
aged, raise the vehicle at the rear axle.
Towing If the front axle is raised, the vehicle may be
towed a maximum of 30 miles
(50 km). For a
towing distance of over 30 miles (50 km), you
must remove the propeller shafts to the
driven axles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Turn the key to position 1in the ignition
lock and leave it in this position.
X Switch on the hazard warning lamps
(Y page 96).
X If the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km). Tow-starting and towing away
281Breakdown assistance Z

Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 281) and
R the important safety notes (Y page 279).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), you must
remove the propeller shafts to the driven
axles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock. X
Switch on the hazard warning lamps
(Y page 96).
X Do not exceed the towing speed of
30 mph (50 km/h) and the towing distance
of 30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
Information on "Jump-starting" can be found
at the beginning of the "Breakdown assis-
tance" section ( Ypage 278). 282
Tow-starting and towing awayBreakdown assistance

case, the tire is so worn that it must be
replaced. Selecting, mounting and renewing
tires
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R Break in new tires at moderate speeds for
the first 65 miles (100 km).
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after 6 years at the latest,
regardless of wear. This also applies to the
spare wheel. Operation in winter
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Prior to the onset of winter, ensure that snow
chains are stowed in the vehicle
(Y page 289).
Observe the notes in the "Changing a wheel"
section (Y page 307). Driving with summer tires
At temperatures below 45 ‡(+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your vehi-
cle to M+S tire. Using summer tires at very
cold temperatures could cause tears to form,
thereby damaging the tires permanently. We
cannot accept responsibility for this type of
damage. M+S tires
G
WARNING
Wheel and tire dimensions as well as the type
of tire can vary between the spare wheel and
the wheel to be replaced. When the spare
wheel is mounted, driving characteristics may
be severely affected. There is a risk of an acci-
dent.
In order to reduce risks:
R you should therefore adapt your driving
style and drive carefully.
R never mount more than one spare wheel
that differs from the wheel to be replaced.
R only use a spare wheel that differs from the
wheel to be replaced for a short time.
R do not deactivate ESP ®
.
R have a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type. G
WARNING
M+S tires with a tire tread depth of less than
00CF in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There
is a risk of an accident.
M+S tires with a tread depth of less than 00CF
in (4 mm) must be replaced immediately.
At temperatures below 45 ‡(+7 †), use win-
ter tires or all-season tires. Both types of tire
are identified by the M+S marking.
Only winter tires bearing the 004Dsnowflake
symbol in addition to the M+S marking pro-
vide the best possible grip in wintry road con-
ditions.
Only these tires will allow driving safety sys-
tems such as ABS and ESP ®
to function opti-
mally in winter. These tires have been devel-
oped specifically for driving in snow.
For safe driving, use M+S tires of the same
make and tread pattern on all wheels. 288
Operation in winterWheels and tires

example. The maximum permissible gross
vehicle weight rating is vehicle-specific and
may differ from that which is illustrated.
You can find the valid maximum permissi-
ble gross vehicle weight rating for your
vehicle on the Tire and Loading Information
placard.
Number of seats 0043
Maximum number of seats
0044 Maximum permissible gross vehicle
weight rating
Maximum number of seats 0043determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information
placard.
i The details on the Tire and Loading Infor-
mation placard illustration are only an
example. The number of seats is vehicle-
specific and can differ from the details
shown. The number of seats in your vehicle
can be found on the Tire and Loading Infor-
mation placard.
Determining the maximum load Individual steps
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575 in
accordance with the "National Traffic and
Motor Vehicle Safety Act of 1966".
X Step 1: Locate the statement "The com-
bined weight of occupants and cargo should never exceed XXX kg or XXX lbs." on
your vehicle's Tire and Loading Information
placard.
X Step 2: Determine the combined weight of
the driver and passengers that will be trav-
eling in your vehicle.
X Step 3: Subtract the combined weight of
the driver and passengers from XXX kilo-
grams or XXX lbs.
X Step 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the "XXX" amount
equals 1400 lbs and there will be five
150 pound passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs (1400 00F8750 (5 x 150) =
650 lbs).
X Step 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. For reasons of safety, that weight
must not exceed the available cargo and
luggage cargo capacity calculated in step
4.
X Step 6 (if applicable): If you intend to tow
a trailer behind your vehicle, the load on the
trailer is transferred to your vehicle. Please
consult the Tire and Loading Information
placard, to determine how this reduces the
available cargo and luggage load capacity
of your vehicle. Loading the vehicle
299Wheels and tires Z

Example 1 Example 2 Example 3
Step 3 Permissible cargo
and trailer load/
noseweight (maxi-
mum gross vehicle
weight rating from
the Tire and Loading
Information placard
minus the gross
weight of all occu-
pants)
1500 lbs
(680 kg)
00F8750 lbs
(340 kg) =
750 lbs (340 kg) 1500 lbs
(680 kg)
00F8540 lbs
(245 kg) =
960 lbs (435 kg) 1500 lbs
(680 kg)
00F8150 lbs (68 kg)
= 1350 lbs
(612 kg) The greater the combined weight of the occupants, the lower the maximum luggage load.
Further information can be found under "Towing a trailer" (Y
page 178).Vehicle identification plate
Even if you have calculated the total cargo
carefully, you should still make sure that the
gross vehicle weight rating and the gross axle
weight rating are not exceeded. Details about
this can be found on the vehicle identification
plate on the driver seat frame of your vehicle
(Y page 319).
Gross vehicle weight: the gross weight of
the vehicle, all passengers, cargo and trailer
load/noseweight (if applicable) must not
exceed the permissible gross vehicle weight.
Gross axle weight rating: the maximum per-
missible load that can be carried by one axle
(front or rear axle).
To ensure that your vehicle does not exceed
the maximum permissible values (gross vehi-
cle weight and maximum gross axle weight
rating), have your loaded vehicle (including
driver, occupants, cargo, and full trailer load
if applicable) weighed on a suitable vehicle
weighbridge. Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached,
the trailer load/noseweight is included in the
load along with occupants and luggage. The trailer load/noseweight is usually approx-
imately 10
%of the gross weight of the trailer
and its load. What you should know about wheels
and tires
Tire labeling
Overview 0043
DOT, Tire Identification Number
(Ypage 304)
0044 Maximum tire load (Y page 303) What you should know about wheels and tires
301Wheels and tires Z

Traction
Traction is the result of friction between the
tires and the road surface.
TWR (permissible trailer drawbar load)
The TWR is the maximum permissible weight
that may act on the ball coupling of the trailer
tow hitch.
Wear indicator
Narrow bars (tread wear bars) that are dis-
tributed over the tire tread. If the tire tread is
level with the bars, the wear limit of 00CDin
(1.6 mm) has been reached.
Distribution of the vehicle occupants
The distribution of vehicle occupants over
designated seat positions in a vehicle.
Maximum permissible payload weight
Nominal load and goods/luggage load plus
68 kg (150 lbs) multiplied by the number of
seats in the vehicle. Flat tire
General notes
Your vehicle is equipped with a spare wheel.
The spare wheel is under the vehicle at the
rear (Y page 313).
Information about fitting a wheel can be found
in the "Wheel change" section (Y page 308).
When you replace a tire, we recommend that
you also replace the tire valve. Please observe
the safety-relevant information on tire valve
(Y page 292). Changing wheels
Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions.
The wheel brakes or suspension components may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the elec-
tronic components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y page 308).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the inter-
vals in the tire manufacturer's warranty book
in your vehicle documents. If no warranty
book is available, the tires should be rotated
every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do
not change the direction of rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and reac-
tivate the tire pressure monitor if necessary. Changing wheels
307Wheels and tires Z

Wheels with centering by wheel bolts:
X
Vehicles with alloy wheels: take the short
wheel bolts that fit the steel spare wheel
out of the vehicle tool kit.
X Screw in the wheel bolts and tighten them
lightly.
For wheels with wheel nuts:
X Front wheels with wheel nut covers: press
the wheel nut covers onto the wheel nuts.
X Screw in the three wheel nuts over the fix-
ing discs of the wheel nut cover.
X Turn the wheel so that the wheel bolts are
in the middle of the holes.
X Screw on the rest of the wheel nuts.
X Slightly tighten all the wheel nuts.
Lowering the vehicle G
WARNING
The wheels could work loose if the wheel nuts
and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
! Only use the jack pump lever middle rod
and the rod with the largest diameter as a
lug wrench extension. Only slide the middle
rod as far as it will go onto the lug wrench.
The rods may otherwise bend and be dis-
torted to such an extent that they can no
longer be used as a pump lever for the jack. Tightening torque pattern
0043—0084
Wheel bolts or wheel nuts
X Using the pump lever, slowly turn the low-
ering screw on the jack through approx-
imately one revolution and carefully lower
the vehicle (Y page 309).
X Put the jack aside.
X Pull the rod with the smallest diameter off
the pump lever.
The shortened pump lever serves as a lug
wrench extension.
X Starting with the middle rod, slide the lug
wrench extension as far as it will go onto
the lug wrench.
X Using the extended lug wrench, tighten the
wheel bolts evenly in a crosswise pattern in
the sequence indicated (0043 to0084).
Tighten the wheel bolts to the following
tightening torques:
R Steel wheel 177 lb-ft(240 Nm)
R Light-alloy wheel 133 lb-ft(180 Nm)
Tighten the wheel nuts to a tightening tor-
que of 133 lb-ft (180 Nm).
X Push the piston on the hydraulic jack in
again and close the pressure release
screw.
X Stow the jack and the rest of the vehicle
tools in the vehicle again.
i You can now install the hub caps on steel
wheels with wheel bolts. The installing pro-
cedure depends on whether the hub cap
acts as a trim that covers the whole wheel,
or just covers the center. 312
Changing wheelsWheels and tires

ITY). These documents are supplied when
the vehicle is delivered.
Consumption figures were found in the cur-
rently valid respective version:
R for vehicles from the Euro 5 standard
according to regulation (EC) no.
715/2007
R for vehicles from the Euro 6 standard
according to regulation (EC) no.
595/2009
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the type or quality of the fuel used
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R on mountainous terrain
R when towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (Y page 22).
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire con-
dition
R body
R transmission ratios for the drive assem-
blies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system).
For these reasons, the actual consumption
figures for your vehicle may deviate from the
consumption figures determined according
to EU Directive 80/1268/EEC.
Data concerning fuel consumption are
recorded in the on-board computer; use the
steering wheel buttons to call up the Trip
computer menu (Ypage 197). Diesel Exhaust Fluid (DEF) General notes
!
Only use DEF in accordance with
ISO 22241. The exhaust gas aftertreatment
system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other reduc-
ing agents will invalidate the New Vehicle
Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
High ambient temperatures
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape. Ammonia vapors have a pungent
odor and are particularly irritating for your
skin, respiratory organs and eyes. This may
result in burning eyes, nose and throat, as
well as coughing and watering eyes. Do not
inhale ammonia vapors.
If DEF heats up, e.g. in direct sunlight, in the
DEF supply reservoir for some time to over
122 ‡ (50 †), ammonia vapor will develop.
Low ambient temperatures
DEF freezes at a temperature of approx-
imately 12 ‡(00F811 †). The vehicle is equipped
with a DEF preheating system at the factory.
Winter operation is therefore also guaranteed
at temperatures under 12 ‡ (00F811 †).
Additives and tap water
! Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise,
the exhaust gas aftertreatment may be
damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New
Vehicle Limited Warranty. 324
Service products and capacitiesTechnical data