X
First, remove the jumper cables from earth point 0085and negative terminal 0087, then from
positive clamp 0043and positive terminal 0044. Each time beginning with your vehicle's battery.
X Slide cover 0083of the positive terminal in the opposite direction to the arrow.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
The rear axle locks when:
R the engine is not running
R the engine stalls while the vehicle is being
towed
R there is a malfunction in the power supply
or the vehicle's electrical system
There is a risk of an accident.
In the event of a breakdown, you should
always have the vehicle transported. G
WARNING
If the brake system or power steering is
malfunctioning and your vehicle is then towed
away, significantly more effort may be
required to steer and brake than is normally
required. There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle. !
Use the SmartKey instead of the Start/
Stop button when towing the vehicle.
Start the engine and keep it running. Turn
the SmartKey to position 2in the ignition.
Set the transmission to Nusing the E-
SELECT lever. Make sure that you then
leave the SmartKey in position 2.
Check the transmission position in the
instrument cluster.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Do not tow with sling-type equipment.
This could damage the vehicle. 242
Towing and tow-startingBreakdown assistance
!
Tow-starting the vehicle is not permitted.
The transmission may otherwise be
damaged.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle
transported.
R towing the vehicle with the rear axle raised
Only tow the vehicle with the rear axle
raised in exceptional cases.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The engine must be running if you tow the
vehicle with a tow rope or tow bar. Observe
the following notes.
Also observe the following notes:
R If the engine does not start, try jump-
starting it (Y page 240). Tow-starting the
vehicle is not permitted.
R If it is not possible to jump-start the vehicle,
have it transported to the nearest qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
R If the vehicle has transmission damage,
have it transported to a qualified specialist
workshop. Observe the display messages
in the instrument cluster. Installing/removing the towing eye
Installing the towing eye X
Take the towing eye and the wheel
wrench 6
out of the wheel-change tool kit
(Y page 232).
The bracket for the removable towing eye is
in the bumper at the front. It is located under
the cover. X
Pull out cover 0043forwards.
X Take cover 0043off the opening.
Removing the towing eye X
Take the lug wrench 6
from the wheel-
change tool kit (Y page 232).
X Insert the lug wrench handle into the
towing eye and turn it counter-clockwise.
X Unscrew the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Return the towing eye and the lug wrench
to the wheel-change tool kit.
X Return the towing eye and the lug wrench
to the trunk. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 242).
Only tow the vehicle with the rear axle raised
in exceptional cases.
! The engine must be switched off
(SmartKey in ignition lock in position 0or
position 1) if the vehicle is being towed with
the rear axle raised or if the parking brake
is being tested on a dynamometer.
Intervention by ESP ®
could otherwise
damage the brake system.
6 Not included in the scope of delivery. Towing and tow-starting
243Breakdown assistance Z