Connecting
Connecting
Call
Callmessage appears in the
multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed
Call Failed message appears in the
multifunction display. X
To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R
the 0076 button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. If you must use
your mobile phone, we recommend that
you do this only when the vehicle is
stationary and in a safe location.
Downloading destinations in COMAND Downloading destinations
i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on 208
FeaturesStowage and features
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely Doors Locked Remotely message appears
in the multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law Features
209Stowage an d features Z
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Rear spoiler
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics
to the operating conditions, dependent on the
speed of the vehicle. Example: Coupe
i
If the vehicle is equipped with AMG
adaptive sport suspension system, the
button is in the switch strip above the air
conditioning control panel.
Only use button 0043to extend and retract the
rear spoiler manually for cleaning.
Button 0043is not used to operate the rear
spoiler.
If you drive at speeds above 75 mph
(120 km/h), the rear spoiler extends
automatically. Button 0043flashes until the rear
spoiler has extended and then lights up in red.
If you drive at speeds above 50 mph
(80 km/h), the rear spoiler remains
extended. Button 0043remains lit in red.
If you drive at speeds below 50 mph
(80 km/h), the rear spoiler retracts
automatically. Button 0043flashes until the rear
spoiler has retracted and then goes out. Extending and retracting the rear
spoiler manually You can extend and retract the rear spoiler
manually for cleaning.
G
WARNING
Body parts could become trapped if you
manually retract the rear spoiler. There is a
risk of injury.
Make sure that nobody is within the range of
movement of the rear spoiler. Release the
switch immediately if somebody becomes
trapped. The rear spoiler then extends again.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Do not enter an automatic car wash with
the rear spoiler extended. Otherwise, the
rear spoiler may be damaged.
Only extend the rear spoiler in order to
clean it by hand. Retract it again when you
have finished cleaning it.
X Close the trunk lid.
X Select key position 2with the Start/Stop
button (Y page 119).
X To extend: press button 0043.
The rear spoiler is extended.
Button 0043flashes until the rear spoiler has
extended and then lights up in red.
X To retract: press and hold button 0043until
the rear spoiler is completely retracted.
Button 0043flashes until the rear spoiler has
retracted and then goes out.
Rear Spoiler retracts manually Rear Spoiler retracts manually
appears in the display.
i If you release button 0043while retracting
the rear spoiler, it extends again
automatically. 210
FeaturesStowage and features
G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
X Set the Start/Stop button to key position
2.
X Check the coolant temperature display in
the "AMG" menu (Y page 161).
The coolant temperature must be below
158 ‡ (70 †). X
Slowly turn cap 0043half a turn counter-
clockwise and allow excess pressure to
escape.
X Turn cap 0043further counter-clockwise and
remove it.
If the coolant is at the level of the marker
bar in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0044.
If the coolant level is approximately 0.6 in
(1.5 cm) above the marker bar in the filler
neck when warm, there is enough coolant
in coolant expansion tank 0044.X
If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0043and turn it clockwise as far
as it will go.
You will find further information about coolant
in the "Technical data" section
(Y page 283).
Windshield washer system and
headlamp cleaning system G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Windshield washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windshield washer
concentrate is spilled next to the filler neck.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system. Engine compartment
221Maintenance and care Z
X
To open: pull cap0043upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0043onto the filler neck
until it engages.
If the washer fluid level drops below the
recommended minimum of 1 liter, a message
appears in the multifunction display
prompting you to add washer fluid
(Y page 185).
Further information on windshield washer
fluid/antifreeze (Y page 284).Maintenance
Service interval display
Service messages Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval message informs you of
the next service due date.
If a service due date has been exceeded, you
also hear a warning tone.
The multifunction display shows a service
message for several seconds, e.g.:
Next Service A in .. days
Next Service A in .. days
Service A Due Service A Due
Service A Exceeded by .. days Service A Exceeded by .. days
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
You can obtain further information from an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
i The service interval display does not
provide any information regarding the
engine's oil level. Observe the notes on the
engine oil level (Y page 219).
Hiding a service message X
Press the 0038or0076 button on the
steering wheel.
Displaying service messages X
Switch on the ignition.
X Press the 0059or0065 button on the
steering wheel to select the Serv. Serv.menu.
X Press the 0063or0064 button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the 0076button.
The service due date appears in the
multifunction display.
Points to remember Resetting the service interval display
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can also obtain further information on
maintenance work, for example.
! If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and 222
MaintenanceMaintenance and care
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz. Care
229Maintenance and care Z
X
Stow the TIREFIT kit in a safe and
accessible place in the vehicle.
X Pull away immediately.
The maximum speed for a tire sealed with tire
sealant is 50 mph (80 km/h). The upper part
of the TIREFIT sticker must be affixed to the
instrument cluster in the driver's field of
vision.
! After use, excess TIREFIT may run out of
the filler hose. This could cause stains.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
i On tires that are equipped with a tire
pressure sensor (tire pressure monitor),
the use of sealant can lead to malfunction
messages and incorrect displays.
Therefore, use pressure gauge 0084in the
TIREFIT kit to check and correct the tire
pressure. G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
X Correct the tire pressure if it is still at least
130 kPa (1.3 bar/20 psi) (for the values,
see the Tire and Loading Information
placard on the driver's side B-pillar or tire
pressure table on the fuel filler flap).
To increase the tire pressure: switch on
the tire inflation compressor.
To reduce the tire pressure: open release
screw 006B.
! The manufacturer does not guarantee
that all tire damage can be repaired using the TIREFIT kit, particularly in the case of
cuts and punctures with a diameter of more
than four millimeters or on the sidewall. The
manufacturer is not responsible for
damage caused by inappropriate use of the
TIREFIT kit.
X Drive to the nearest workshop and have the
tire changed there.
X Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at an authorized
Mercedes-Benz Center.
X Have the TIREFIT kit replaced every four
years at a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified specialist workshop. 236
Battery (vehicle)Breakdown assistance
!
Tow-starting the vehicle is not permitted.
The transmission may otherwise be
damaged.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle
transported.
R towing the vehicle with the rear axle raised
Only tow the vehicle with the rear axle
raised in exceptional cases.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The engine must be running if you tow the
vehicle with a tow rope or tow bar. Observe
the following notes.
Also observe the following notes:
R If the engine does not start, try jump-
starting it (Y page 240). Tow-starting the
vehicle is not permitted.
R If it is not possible to jump-start the vehicle,
have it transported to the nearest qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
R If the vehicle has transmission damage,
have it transported to a qualified specialist
workshop. Observe the display messages
in the instrument cluster. Installing/removing the towing eye
Installing the towing eye X
Take the towing eye and the wheel
wrench 6
out of the wheel-change tool kit
(Y page 232).
The bracket for the removable towing eye is
in the bumper at the front. It is located under
the cover. X
Pull out cover 0043forwards.
X Take cover 0043off the opening.
Removing the towing eye X
Take the lug wrench 6
from the wheel-
change tool kit (Y page 232).
X Insert the lug wrench handle into the
towing eye and turn it counter-clockwise.
X Unscrew the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Return the towing eye and the lug wrench
to the wheel-change tool kit.
X Return the towing eye and the lug wrench
to the trunk. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 242).
Only tow the vehicle with the rear axle raised
in exceptional cases.
! The engine must be switched off
(SmartKey in ignition lock in position 0or
position 1) if the vehicle is being towed with
the rear axle raised or if the parking brake
is being tested on a dynamometer.
Intervention by ESP ®
could otherwise
damage the brake system.
6 Not included in the scope of delivery. Towing and tow-starting
243Breakdown assistance Z