
Problems with the windscreen wipers
Problem
Possible causes/consequences and
M
MSolutions The windscreen wipers
are jammed. Leaves or snow, for example, may be obstructing the windscreen
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the key from the ignition
lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely. The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist
workshop. The windscreen washer
fluid from the spray
nozzles no longer hits
the centre of the wind-
screen. The spray nozzles are misaligned.
X Have the spray nozzles adjusted at a qualified specialist work-
shop. Windscreen wipers
123Lights and windscreen wipers Z

side is not adopted for the front-passenger
side.
X To switch off: press theábutton.
The indicator lamp in the ábutton goes
out. The temperature setting for the driv-
er's side is adopted for the front-passenger
side. Demisting the windscreen
General notes You can use this function to defrost the wind-
screen or to demist the inside of the wind-
screen and the side windows.
Switch off the "Windscreen demisting" func-
tion as soon as the windscreen is clear again.
Switching the "Demisting windscreen"
on/off X
Turn the key to position 2in the ignition
lock (Y page 141).
X To activate: press the¬button.
The indicator lamp in the ¬button lights
up.
The climate control system switches to the
following functions:
R high airflow
R high temperature
R air distribution to the windscreen and
front side windows
R air-recirculation mode off
X To deactivate: press the¬button.
The indicator lamp in the ¬button goes
out. The previous settings are reactivated.
Air-recirculation mode remains deactiva-
ted.
or
X THERMOTRONIC automatic climate con-
trol: press the Ãbutton.
The indicator lamp in the ¬button goes
out. Airflow and air distribution are set to
automatic mode. Demisting the windows
Windows misted up on the inside X
Activate the ¿/Ácooling with air
dehumidification function.
X THERMOTRONIC automatic air condition-
ing: activate the Ãmode button.
X If the windows continue to mist up, activate
the ¬ "Windscreen demisting" function.
i You should only select this setting until
the windscreen is clear again.
Windows misted up on the outside X
Activate the windscreen wipers.
X Air conditioning: press the PorO
button.
X Automatic air conditioning
THERMOTRONIC: press the _button
until the PorO symbol appears in
the display.
i You should only select this setting until
the windscreen is clear again. Rear window heating
General notes The rear window heating has a high current
draw. You should therefore switch it off as
soon as the window is clear. It otherwise
switches off automatically after several
minutes.
If the battery voltage is too low, the rear win-
dow heating may switch off.
Activating/deactivating X
Turn the key to position 2in the ignition
lock (Y page 141).
X Press button ¤.
The indicator lamp in the ¤button lights
up or goes out. Operating the climate control system
133Climate control

G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only set the automatic transmission to the
respective drive positions when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. Otherwise, you could damage the
drive train.
! AMG vehicles:
at low engine oil temper-
atures (below +20 †), the maximum
engine speed is restricted in order to pro-
tect the engine. To protect the engine and
maintain smooth engine operation, avoid driving at full throttle when the engine is
cold. Key positions
Key g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on.
The engine cannot be started.
KEYLESS-GO General notes
Vehicles with KEYLESS-GO are equipped with
a key featuring an integrated KEYLESS-GO
start function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the ignition lock and the key must be in the vehi-
cle.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only Driving
141Driving and parking Z

the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example, when starting
the engine.
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in
the ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key
or KEYLESS-GO (Y page 73)
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the function of the key with
KEYLESS-GO.
i The engine can be switched off while the
vehicle is in motion by pressing and holding the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. Key positions with KEYLESS-GO :
Start/Stop button
; Ignition lock
When you switch on the ignition, all of the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 252).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windscreen wipers, for
example.
i If you then open the driver's door when in
this position, the voltage supply is switched
off.
X To switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
i The ignition is switched off if:
R the driver's door is opened and
R you press Start/Stop button :once
when in this position 142
DrivingDriving an
d parking

Display messages
Possible causes/consequences and
M
MSolutions K
Start engine See Start engine See
Owner's Manual Owner's Manual The on-board voltage is too low.
X Start the engine.
X After approximately ten seconds, repeat the opening or closing
procedure (Y page 88). The roof has been opened and closed several times in a row. The
roof drive has been switched off automatically for safety reasons.
You can open and close the roof again after approximately ten
minutes.
X Switch off the ignition and turn it back on.
X Repeat the opening or closing procedure (Y page 88).Close rear
Close rear
side windows side windows You leave the vehicle and at least one of the rear side windows is
open.
X Close the rear side windows (Y page 84).¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 284).Wiper malfunction‐ Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Visit a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The batteries of the KEYLESS-GO key are discharged.
X Change the batteries (Y page 75). Display
messages
249On-board computer and displays Z

There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the following compo-
nents. X
With your hand flat, push down active bon-
net :in the area around the hinges on
both sides (arrows) until you feel it engage.
If you can raise the active bonnet slightly in
the area around the hinges, it is not engaged correctly. Repeat the step.
Opening the bonnet G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the following compo-
nents. G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open automatically by the gas-filled strut.
Closing the bonnet X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with a diesel engine: do not cover
the radiator. Do not use thermal mats, insect Engine compartment
281Maintenance and care Z

!
Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper blades, you could become trapped. There is a
danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the exterior lighting.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g. Care
289Maintenance and care Z

Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz Ser-
vice Centre. Before replacing a fuse
X Secure the vehicle against rolling away
(Y page 162).
X Switch off all electrical consumers.
X Turn the key to position 0in the ignition
lock and remove it (Y page 141).
or X On vehicles with KEYLESS-GO, make sure
the ignition is switched off (Y page 141).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the boot
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the boot floor (Y page 295).Fuse box in the engine compartment
i Observe the "Important safety notes" sec-
tion (Y page 309). G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that no moisture can enter the
fuse box when the cover is open. !
When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. X
Make sure that the windscreen wipers are
switched off.
X Open the bonnet.
X Remove any existing moisture from the
fuse box using a dry cloth.
X To open: open clamp :.
X Remove fuse box cover ;forwards.
X To close: check whether the seal is lying
correctly in cover ;.
X Insert cover ;at the rear of the fuse box
into the retainer.
X Fold down cover ;and close clamps :.
X Close the bonnet. Fuse box in the boot
i Observe the "Important safety notes" sec-
tion (Y page 309).
! Make sure that no moisture can enter the
fuse box when the cover is open. 310
Electrical fusesBreakdown assistance