Function restrictions
The telephone is not ready for use in the fol-
lowing situations:
R The telephone automatically tries to log on
to a network. If no network is available, you
may not be able to make a " 911" emer-
gency call. If you attempt to make an out-
going call, the No Service
No Service message will
appear for a short while.
If Audio 20 is switched off during a call in
hands-free mode, the call is disconnected.
You can prevent this as follows: before
switching off Audio 20, switch the mobile
phone to "Private mode" (see the mobile
phone operating instructions). "911" emergency call
The 911 emergency call is a public service.
Using it without due cause is a criminal
offense.
The following requirements must be fulfilled
for a 911emergency call:
R the mobile phone must be switched on.
R a network must be available.
R a valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone must be connected to
Audio 20 via Bluetooth ®
.
If you cannot make an emergency call, you
must arrange rescue measures yourself.
X Enter numbers on Audio 20 (Y page 50).
X Press 0061.
The telephone makes the connection.
X Wait until the emergency call center
answers and describe the emergency sit-
uation. Telephony via the Bluetooth
®
inter-
face Prerequisites
To use Bluetooth ®
interface telephony in con-
junction with Audio 20, you need a Blue-
tooth ®
-capable mobile phone.
On Audio 20
X Activate the Bluetooth ®
function on
Audio 20 (Y page 33).
On the mobile phone
X Switch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).
X Activate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone oper-
ating instructions).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions.
In preparation for telephoning via the Blue-
tooth ®
interface, you should check the fol-
lowing items on your mobile phone (see the
mobile phone operating instructions):
R Hands-Free Profile
The mobile phone must support Hands-
Free Profile 1.0 or above.
R Bluetooth ®
visibility
On some mobile phones, it is not enough to
activate only the Bluetooth ®
function. Your
device must also be made "visible" to other
devices (see the mobile phone operating
instructions).
This visibility is for restricted periods of
time on some mobile phones.
R Bluetooth ®
device name
Every Bluetooth ®
device has its own Blue-
tooth ®
device name. This device name is
freely definable, but can be identical for all
devices from the same manufacturer. It is
therefore recommended that you change
this name so that you can easily recognize Telephony via the Bluetooth
®
interface 43Telephone Z
your mobile phone (see the mobile phone
operating instructions).
i Not all mobile phones available on the
market are equally suitable. You can obtain
more detailed information about suitable
mobile phones and about connecting Blue-
tooth ®
-capable mobile phones to Audio 20
on the Internet at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372 )(for the USA) or Cus-
tomer Relations at 1-800-387-010 0(for
Canada).
i Some displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile. Connecting a mobile phone
General information Before using your mobile phone with Audio 20
for the first time, you will need to authorize it.
Device-specific information on connecting
Bluetooth ®
-capable mobile phones can be
found on the Internet at http://
www.mbusa-mobile.com . Or call the
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
(for the USA) or Customer Relations at
1-800-387-010 0(for Canada).
When you authorize a new mobile phone, it is
connected automatically.
Connecting comprises:
R searching for a Bluetooth ®
-capable mobile
phone
R subsequently authorizing it
You can authorize up to 15 mobile phones.
During connection, the phone book, call lists
and text messages are automatically down-
loaded to Audio 20. This function must be
supported by the connected mobile phone.
You can suppress the automatic download of telephone data by deactivating the "Import
contacts" function (Y
page 55).
Searching for a mobile phone X
Press the 002Bbutton on Audio 20.
X Select Connect Device
Connect Device in the telephone
basic menu using the controller (slide
0052 0064and turn 00790052007A) and press 0098to con-
firm. X
Select Search Search for
forPhone
Phone and press 0098to
confirm.
A message appears.
X Select Start Start Search
Search and press 0098to con-
firm.
Audio 20 scans for Bluetooth ®
devices
within range and enters them into the Blue-
tooth ®
phone list.
If a new phone is found, it appears in the
list with the 00D3symbol.
The duration of the search depends on the
number of Bluetooth ®
telephones within
range and their characteristics.
Symbols in the Bluetooth ®
phone list Sym-
bol Explanation
00D3
New mobile phone in range, but
not yet authorized
0068
Authorized mobile phone
0036
Currently connected mobile
phone44
Telephony via the Bluetooth ®
interfaceTelephone
Audio system features
i These Operating Instructions describe all
standard and optional equipment available
for your audio device at the time of going
to print. Country-specific deviations are
possible. Please note that your audio equip-
ment may not offer all the features descri-
bed. Radio mode
Important notes
Portable electronic devices in the vehicle may
seriously impair radio reception. Introduction
i Information about operating Audio 20 can
be found in the "At a glance" section
(Y page 19).
The sound settings can be found in the
"Basic functions of Audio 20" section
(Y page 21).
i Portable electronic devices in the vehicle
may seriously impair radio reception. Switching to radio mode
Switching on using the 002A 002Abutton X
Press the 002Abutton.
The radio display appears.
Radio mode: you will hear the last station
played on the last waveband selected.
i Repeatedly pressing the 002Abutton
switches between the FM, AM and WB
wavebands in that order and then calls up
satellite radio mode. Pressing the button
again takes you back to FM radio mode. Switching modes via the audio menu X
Select Audio Audiofrom the main function bar
using the controller (slide 00970052and turn
00790052007A ) and press 0098to confirm.
If radio mode was the last mode selected,
it will now be active.
If another audio mode is switched on, you
can now switch to radio mode in the audio
menu.
Radio display Radio display
0043
Main function bar
0044 Display showing station name (if availa-
ble)
0087 Frequency of the selected station
0085 Display/selection window showing sta-
tion name or frequency
0083 Sound settings
0084 To switch between FM, AM, WB and sat-
ellite radio
006B To display radio text
006C Memory functions
006D Radio functions
006E HD Radio logo (only with HD Radio recep-
tion)
i If the station supports radio text and infor-
mation is available, the system shows it
below the display/selection window. 60
Radio
modeAudio
X
To return to the SatRadio basic menu:
slide 009500520096 the controller. Displaying service information
The provider's customer service center is
available by phone at any time to answer any
general questions or questions on the ver-
sions available.
X In the menu bar, select Sat
Sat by turning
00790052007A the controller and press 0098to con-
firm.
X Select Service Service and press 0098to confirm.
The provider's details appear. Service information screen
0043
Telephone number of the satellite radio
provider (SIRIUS XM Radio)
0044 Your satellite radio's SIRIUS XM ID
X To return to the SatRadio basic menu:
slide 009500520096 the controller. Channel list updates
When receiving a new channel list, the display
shows the Updating Channels...
Updating Channels... mes-
sage.
The station last selected is switched to mute
until the update has been completed. SatRa-
dio mode is not available during this process.
Once the update has been completed, the
SatRadio basic menu appears. The station
last selected is played. Sound settings
You will find details on the sound settings in
the "At a glance" section (Y page 21). Audio CD and MP3 mode
Important safety notes
G
WARNING
The CD/DVD drive is a class 1 laser product.
If you open the CD/DVD drive housing, you
could be exposed to invisible laser radiation.
This laser radiation could damage your retina.
There is a risk of injury.
Never open the housing. Always have main-
tenance and repair work carried out at a quali-
fied specialist workshop. G
WARNING
Handling discs while driving may distract you
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Handle discs only when the vehicle is station-
ary.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximately 14 m)
every second.
Audio 20 is equipped with a single CD drive.
The drive can play back audio CDs and MP3
CDs. The settings available in the menu may
vary depending on the type of disc. Inserting and removing CDs
Notes If the CD has a printed side, this must face
upwards when the CD is inserted. If neither
side is printed, the side to be played should
face downwards. The system may not be able
to play discs with copy protection.68
Audio CD and MP3 modeAudio
i
If a disc contains other files in addition to
music files, the loading time is longer.
Inserting a disc into the single CD drive X
Press the 0062button.
If there is a disc already inserted, it will be
ejected.
X Take the disc out of the slot.
X Insert a disc into the slot.
If a suitable data medium is correctly
inserted, the drive draws it in and plays it.
Removing a disc from the single CD
drive X
Press the 0062button.
X Take the disc out of the slot.
If you do not take the disc out of the slot,
the drive will draw it in again automatically
after a short while. Connecting a USB device
The USB port is located under the center con-
sole armrest.
Electrical consumption at this connection
must not exceed a continuous current of
500 mA. If the electrical consumption is
higher, use a separate source to provide
power for the USB device (e.g.
12 V power supply).
The following data formats are supported:
R AAC, M4A: fixed and variable bit rates (Low
Complexity Profile)
R MP3, WMA: fixed and variable bit rates up
to 320 kbit/s
X Connect the USB device (e.g. USB stick) to
the USB port. Switching to audio CD or MP3 mode
Option 1 X
Insert the CD (Y page 68) or connect the
USB device (Y page 69).
Audio 20 loads the inserted medium and
playback starts.
Option 2: X
Press the 003Abutton one or more times.
i Pressing the button repeatedly changes
the operating mode in the following order:
R Audio CD/MP3 (disc)
R USB storage device
R Operation with the Media Interface
R Bluetooth ®
audio mode
R Audio AUX
X Select an audio medium from the media
list.
Option 3 X
Select Audio Audiofrom the main function bar
using the controller (slide 00970052and turn
00790052007A ) and press 0098to confirm.
The last active audio source is now acti-
vated.
You can activate a different audio source
using the audio menu.
X Select Audio Audiousing the controller (slide
00970052and turn 00790052007A) and press 0098to con-
firm.
The audio menu appears.
X Select Disc
Disc, USB USBStorage
Storage, Media
MediaInter‐
Inter‐
face
face orBluetooth
Bluetooth audio
audio and press 0098to
confirm.
This switches to the desired audio source.
X Select an audio medium from the media list
(Y page 70). Audio CD and MP3 mode
69Audio Z
Operation with the Media Interface
Important safety notes
G
WARNING
If you handle or operate mobile audio/video
sources when driving, you will be distracted
from the traffic conditions. You could also
lose control of the vehicle. There is a risk of
an accident.
Only handle or operate these mobile audio/
video sources when the vehicle is stationary.
Only operate mobile audio/video sources
using the communication equipment inte-
grated in the vehicle when traffic conditions
permit. If you are not sure that this is possible,
park the vehicle paying attention to traffic
conditions and operate the equipment when
the vehicle is stationary. Connection options
Overview You will find the connection sockets in the
center console stowage compartment.
Device-specific adapter cables are required
to connect external devices to the Media
Interface. These are supplied in country-spe-
cific versions with the Media Interface.
i Store individual parts in a safe place.
Only use genuine Mercedes-Benz connec-
tion cables.
The Media Interface allows you to connect the
following devices to Audio 20:
R iPod ®
R iPhone ®
R certain MP3 players
i iPod ®
and iPhone ®
are registered trade-
marks of Apple Inc., Cupertino, California,
USA.
i MP3 players that support MTP (Media
Transfer Protocol) can be used. This allows
the MP3 player to be easily connected to the Media Interface and removed after use.
Audio data is played without problem. On
some MP3 players, you have to activate the
relevant function; see the MP3 player oper-
ating instructions.
Supported devices For further details and a list of supported
devices, please visit
http://www.mbusa-mobile.com
(custom-
ers in the USA only). Then follow the instruc-
tions in the "Media Interface" section. You
can also call Mercedes-Benz Customer
Service at 1-800-FOR-MERCedes
(1-800-367-6372) (US), or Customer Rela-
tions at 1-800-387-0100 (Canada). Connecting an external device
i At extreme temperatures, e.g. direct sun-
light, external devices cannot be guaran-
teed to function correctly. Mercedes-Benz
accepts no liability for damage to external
devices. Do not leave external devices in
the vehicle.
Never connect more than one device at a
time. You will otherwise not be able to play
back from the external device. Please consult
an authorized Mercedes-Benz Center for fur-
ther information.
USB hubs (devices with several USB connec-
tions) are not supported. 0043
Socket for 3.5 mm jack plug, e.g. for MP3
players
0044 iPod ®
plug, to connect an iPod ®80
Operation with the Media InterfaceAudio
Example display: current tracklist
0043
Symbol for next folder up
0044 Current category
0087 Track symbol
0085 Current title
X Select the desired track by turning 00790052007A
the controller and press 0098to confirm.
The track is played.
X To switch to the next higher folder:
select the 0051symbol and press 0098to
confirm.
i The 0051symbol always appears at the
top of the track list.
Playing back the content of a category or
folder
X Select a category or folder by turning
00790052007Athe controller.
X Press 0098the controller for longer than two
seconds.
The content of the category or folder
selected is played in accordance with the
playback option selected (Y page 84).
Alphabetical track selection (iPod ®
,
iPhone ®
and MP3 player)
i This function is available for alphabetical
categories and folders. It is not available
within albums or playlists. X
Turn 00790052007Athe controller to select a cate-
gory, such as Artists
Artists, and press 0098to
confirm.
The available artists are displayed.
X Press the corresponding number key once
or repeatedly to select the initial letter of
the desired artist. For example, to select an
artist whose name begins with C, press
number key 0082three times.
The available letters are listed at the lower
edge of the display.
After a message, the first entry in the list
which matches the letter entered is high-
lighted.
i If there is no entry which matches the let-
ter entered, the last entry which matches a
previous letter appears at the top of the list.
i For an iPod ®
, iPhone ®
and MP3 player,
the quality of the search results is highly
dependent on the media program with
which the data was loaded to the device.
Of particular significance is the version and
language variant of the software.
If differing sorting rules are defined (such
as in iTunes ®
), the search will be canceled
without providing any results.
Special feature in iPod ®
/iPhone ®
mode i
If the connected iPod ®
/iPhone ®
is not
functioning or paused, you can search for
tracks but cannot select them. After con-
firming a new track, the Function
Function
Unavailable Unavailable message appears. Playback options
The following options are available:
R Normal Track Sequence Normal Track Sequence
Normal track sequence: you hear the
tracks in their normal order (e.g. numerical
or alphabetical).
R Random Medium Random Medium 84
Operation
withthe Media InterfaceAudio
If another audio source is switched on, you
can now switch to audio AUX mode in the
audio menu.
X Slide 00970052the controller to select Audio
Audio
and press 0098to confirm.
The audio menu appears.
X Turn 00790052007Athe controller to select Aux
Aux and
press 0098to confirm.
The audio AUX menu appears. The medium
is played if the external audio source is
connected and playback is selected.
Option 2: X
Press the 003Abutton one or more times.
i Pressing the button repeatedly changes
the operating mode in the following order:
R Audio CD/MP3 (disc)
R USB storage device
R Operation with the Media Interface
R Bluetooth ®
audio mode
R Audio AUX
i Please see the respective operating
instructions for how to operate the external
audio source.
You can select a sound setting specifically for
audio AUX mode. See (Y page 21).Adjusting the volume
i The volume of external audio sources can
vary greatly. A device which is connected
as an external audio source may seem qui-
eter or louder in the vehicle, or the usual
maximum volume cannot be achieved. On
some devices, it is possible to adjust the
volume separately. In this case, start at a
medium volume and increase it gradually.
This enables you to determine whether the
system is able to play the music at high
volume without distorting it. You can increase the volume of the external
audio sources.
X Select Volume
Volume from the AUX basic menu
using the controller (slide 00520064,009500520096or
turn 00790052007A ) and press 0098to confirm.
The selection list appears. The 0036dot indi-
cates the option selected. 0043
Default setting
0044 Volume amplification 86
Audio AUX modeAudio