Problems with Night View Assist Plus
Problem Possible causes/consequences and
M
MSolutions The picture quality of
Night View Assist Plus
has deteriorated. The windshield is fogged up on the inside.
X
Fold down camera cover (Y page 223).
X Defrost the windshield (Y page 116). The windshield is iced up.
X
De-ice the windshield (Y page 116). The windshield wipers are smearing the windshield.
X
Replace the wiper blades (Y page 111). The windshield is smeared after the vehicle has been cleaned in a
car wash.
X
Clean the windshield (Y page 222). There is windshield chip damage in the camera's field of vision.
X
Replace the windshield. The pedestrian and
animal recognition is
not available. The infrared camera in the radiator grill is dirty.
X
Use a soft cloth and water to clean the infrared camera. Active Driving Assistance package
General notes The Active Driving Assistance package
consists of DISTRONIC PLUS (Y
page 133),
Active Blind Spot Assist (Y page 153) and
Active Lane Keeping Assist (Y page 156).
Active Blind Spot Assist General notes
Active Blind Spot Assist uses a radar sensor
system to monitor the side areas of your
vehicle which are behind the driver. A warning
display in the exterior mirrors draws your
attention to vehicles detected in the
monitored area. If you then switch on the
corresponding turn signal to change lanes,
you will also receive an optical and audible
collision warning. If a risk of lateral collision
is detected, corrective braking may help you avoid a collision. To support the course-
correcting brake application, Active Blind
Spot Assist also uses the forward-facing radar
sensor system.
Active Blind Spot Assist supports you from a
speed of approximately 20 mph (30 km/h).
For Active Blind Spot Assist to assist you
when driving, the radar sensor system must
be operational.
Important safety notes
Active Blind Spot Assist is only an aid. It may
fail to detect some vehicles and is no
substitute for attentive driving.
G
WARNING
Active Blind Spot Assist does not react to:
R vehicles overtaken too closely on the side,
placing them in the blind spot area
R vehicles which approach with a large speed
differential and overtake your vehicle Driving systems
153Driving and parking
Z
As a result, Active Blind Spot Assist may
neither give warnings nor intervene in such
situations. There is a risk of an accident.
Always observe the traffic conditions
carefully, and maintain a safe lateral distance.
i USA only: This device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Radar sensors
The Active Blind Spot Assist radar sensors are
integrated into the front and rear bumpers
and behind a cover in the radiator grill. Make
sure that the bumpers and the cover in the
radiator grill are free of dirt, ice or slush. The
rear sensors must not be covered, for
example by cycle racks or overhanging cargo.
Following a severe impact or in the event of
damage to the bumpers, have the function of
the radar sensors checked at a qualified
specialist workshop. Active Blind Spot Assist
may otherwise no longer work properly. Monitoring area G
WARNING
Active Blind Spot Assist does not detect all
traffic situations and road users. There is a
risk of an accident.
Always make sure that there is sufficient
distance on the side for other traffic or
obstacles. Active Blind Spot Assist monitors the area up
to 10 ft (3.0 m) behind your vehicle and
directly next to your vehicle, as shown in the
diagram.
The detection of obstacles can be impaired in
the case of:
R
dirt on the sensors or anything else
covering the sensors
R poor visibility, e.g. due to rain, snow or
spray
Vehicles in the monitoring range are then not
indicated or indicated with a delay.
Active Blind Spot Assist may not detect
narrow vehicles, such as motorcycles or
bicycles, or may only detect them too late.
If the lanes are narrow, vehicles driving in the
lane beyond the lane next to your vehicle may
be indicated, especially if the vehicles are not
driving in the middle of their lane. This may
be the case if there are vehicles driving at the
inner edge of their lanes. 154
Driving systemsDriving an
d parking
Due to the nature of the system:
R
warnings may be issued in error when
driving close to crash barriers or similar
solid lane borders.
R warnings may be interrupted when driving
alongside particularly long vehicles, e.g.
trucks, for a prolonged time.
Indicator and warning display :
Yellow indicator lamp/red warning lamp
Active Blind Spot Assist is not active at
speeds below approximately 20 mph
(30 km/h). Vehicles in the monitoring range
are then not indicated.
When Active Blind Spot Assist is activated,
indicator lamp :in the exterior mirrors lights
up yellow at speeds of up to
20 mph(30 km/h). At speeds above 20 mph
(30 km/h), the indicator lamp goes out and
Active Blind Spot Assist is operational.
If a vehicle is detected within the blind spot
monitoring range at speeds above 20 mph
(30 km/h), warning lamp :on the
corresponding side lights up red. This warning
is always given when a vehicle enters the
blind spot monitoring range from behind or
from the side. When you overtake a vehicle,
the warning only occurs if the difference in
speed is less than 7 mph (12 km/h).
The yellow indicator lamp goes out if reverse
gear is engaged. In this event, Active Blind
Spot Assist is no longer active.
The brightness of the indicator/warning
lamps is adjusted automatically according to
the ambient light. Visual and acoustic collision warning
When you switch on the turn signals to
change lanes and a vehicle is detected in the
side monitoring range, you receive a visual
and acoustic collision warning. You then hear
a double warning tone and red warning
lamp :flashes. If the turn signal remains on,
detected vehicles are indicated by the
flashing of red warning lamp :. There are no
further warning tones.
Course-correcting brake application G
WARNING
A course-correcting brake application cannot
always prevent a collision. There is a risk of
an accident.
Always steer, brake or accelerate yourself,
especially if Active Blind Spot Assist warns
you or makes a course-correcting brake
application. Always maintain a safe distance
at the sides. If a course-correcting brake application
occurs, red warning lamp
:flashes in the
exterior mirror and a dual warning tone
sounds. In addition, display ;appears in the
multifunction display.
If Active Blind Spot Assist detects a risk of a
lateral collision in the monitoring range, a
course-correcting brake application is carried
out. This is meant to assist you in avoiding a
collision.
The course-correcting brake application is
available in the speed range between
20 mph (30 km/h) and 120 mph (200 km/h). Driving systems
155Driving and parking Z
Either a very slight course-correcting brake
application, or none at all, may occur if:
R there are vehicles or obstacles, e.g. crash
barriers, located on both sides of your
vehicle.
R a vehicle approaches you too closely at the
side.
R you have adopted a sporty driving style with
high cornering speeds.
R you clearly brake or accelerate.
R a driving safety system intervenes, e.g.
ESP ®
or PRE-SAFE ®
Brake.
R ESP ®
is switched off.
R a loss of tire pressure or a defective tire is
detected.
Switching on Active Blind Spot Assist
You can find information about this in the
Digital Operator's Manual.
Active Lane Keeping Assist General notes
Active Lane Keeping Assist monitors the area
in front of your vehicle by means of
camera :at the top of the windshield. Active
Lane Keeping Assist detects lane markings on
the road and warns you before you leave your
lane unintentionally. If you do not react to the
warning, a lane-correcting application of the
brakes can bring the vehicle back into the
original lane.
If you select km
km on the on-board computer in
the Display Unit Speed-/Odometer
Display Unit Speed-/Odometer
function ( Ypage 161), Active Lane Keeping Assist is activated starting at a speed of
60 km/h. If the
miles milesdisplay unit is selected,
the assistance range begins at 40 mph.
Important safety notes
If you fail to adapt your driving style, Active
Lane Keeping Assist can neither reduce the
risk of accident nor override the laws of
physics. Lane Keeping Assist cannot take into
account the road, traffic and weather
conditions. Lane Keeping Assist is merely an
aid. You are responsible for the distance to
the vehicle in front, for vehicle speed, for
braking in good time and for staying in your
lane.
Active Lane Keeping Assist cannot
continuously keep your vehicle in its lane. G
WARNING
Active Lane Keeping Assist cannot always
clearly detect lane markings.
In such cases, Active Lane Keeping Assist
can:
R give an unnecessary warning and then
make a course-correcting brake application
to the vehicle
R not give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and keep within the lane, especially
if Active Lane Keeping Assist alerts you.
Terminate the intervention in a non-critical
driving situation.
The system may be impaired or may not
function if:
R there is poor visibility, e.g. due to
insufficient illumination of the road, or due
to snow, rain, fog or spray
R there is glare, e.g. from oncoming traffic,
the sun or reflections (e.g. when the road
surface is wet)
R the windshield is dirty, fogged up, damaged
or covered, for instance by a sticker, in the
vicinity of the camera 156
Driving systemsDriving an
d parking
R
there are no, several or unclear lane
markings for a lane, e.g. in areas with road
construction work
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
R the road is narrow and winding
R there are strong shadows cast on the lane
Warning vibration in the steering wheel
A warning may be given if a front wheel
passes over a lane marking. It will warn you
by means of intermittent vibration in the
steering wheel for up to 1.5 seconds.
In order that you are warned only when
necessary and in good time if you cross the
lane marking, the system recognizes certain
conditions and warns you accordingly.
The warning vibration occurs earlier if:
R you approach the outer lane marking on a
bend.
R the road has very wide lanes, e.g. a
highway.
R the system recognizes solid lane markings.
The warning vibration occurs later if:
R the road has narrow lanes.
R you cut the corner on a bend.
Lane-correcting brake application G
WARNING
A lane-correcting brake application cannot
always bring the vehicle back into the original
lane. There is a risk of an accident.
Always steer, brake or accelerate yourself,
especially if Active Lane Keeping Assist warns
you or makes a lane-correcting brake
application. G
WARNING
Active Lane Keeping Assist does not detect
traffic conditions or road users. In very rare
cases, the system may make an inappropriate
brake application, e.g. after intentionally
driving over a solid lane marking. There is a
risk of an accident.
An inappropriate brake application may be
interrupted at any time if you steer slightly in
the opposite direction. Always make sure that
there is sufficient distance on the side for
other traffic or obstacles.
In rare cases, Active Lane Keeping Assist can
recognize unclear markings or particular
structures on the roadway as solid lane
markings. An inappropriate brake application
may be interrupted at any time if you steer
slightly in the opposite direction. If a lane-correcting brake application occurs,
display
:appears in the multifunction
display.
If you leave your lane, under certain
circumstances the vehicle will brake briefly
on one side. This is meant to assist you in
bringing the vehicle back to the original lane.
This function is available in the range between
40 mph and 120 mph (60 km/h and
200 km/h).
A lane-correcting brake application can only
be made after driving over a solid,
recognizable lane marking. Before this, a
warning must be given by means of
intermittent vibration in the steering wheel.
In addition, a lane with lane markings on both Driving systems
157Driving and parking Z
sides must be recognized. The brake
application also slightly reduces vehicle
speed.
i
A further lane-correcting brake
application can only occur after your
vehicle has returned to the original lane.
No lane-correcting brake application occurs
if:
R you clearly and actively steer, brake or
accelerate.
R you cut the corner on a sharp bend.
R you have switched on the turn signals.
R a driving safety system intervenes, e.g.
ESP ®
, PRE-SAFE ®
Brake or Active Blind
Spot Assist.
R you have adopted a sporty driving style with
high cornering speeds or high rates of
acceleration.
R ESP ®
is switched off.
R the transmission is not in position D.
R a loss of tire pressure or a defective tire has
been detected and displayed.
Active Lane Keeping Assist does not detect
traffic situations or road users. An
inappropriate brake application may be
interrupted at any time if you:
R steer slightly in the opposite direction
R switch on the turn signal
R clearly brake or accelerate
A lane-correcting brake application is
interrupted automatically if:
R a driving safety system intervenes, e.g.
ESP ®
, PRE-SAFE ®
Brake or Active Blind
Spot Assist.
R lane markings can no longer be recognized.
Switching on Active Lane Keeping Assist
You can find information about this in the
Digital Operator's Manual. 158
Driving systemsDriving and parking
i
The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the ~ button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location. Garage door opener
Important safety notes G
WARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
When programming a garage door opener,
park the vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center. Features
211Stowage and features Z
battery carried out at a qualified specialist
workshop.
For more information on ABS (Y page 67) and
ESP (Y page 69). G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly
explosive gases of a battery. There is a risk of
an explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting.
Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the
carpet or other synthetic materials
R if you wipe the battery with a cloth G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a
special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off. Check that all the indicator lamps in
the instrument cluster are off. Otherwise, 232
Battery (vehicle)Breakdown assistance