
SmartKey functions
0043
0037 To lock the vehicle
0044 0054 To open/close the trunk lid
0087 0036 To unlock the vehicle
X To unlock centrally: press button0087.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-theft alarm system is armed
again.
X To lock centrally: press button0043.
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
i You can also set an audible signal to
confirm that the vehicle has been locked.
The audible signal can be activated and
deactivated using COMAND (see the
separate operating instructions).
i When the surround lighting is activated in
COMAND, it comes on when it is dark after
the vehicle is unlocked using the remote
control. Information on activating and
deactivating the surround lighting can be
found in the separate operating
instructions. X
To open the trunk lid automatically
from outside the vehicle: press and hold
button 0044until the trunk lid opens. KEYLESS-GO
General notes Bear in mind that the engine can be started
by any of the vehicle occupants if there is a
SmartKey in the vehicle.
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the
functions of KEYLESS-GO with those of a
conventional SmartKey. Unlock the vehicle
by using KEYLESS-GO, for instance, and lock
it using the
0037button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid
SmartKey is in the vehicle. This occurs, for
example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing SmartKey
85Opening and closing Z

Problem Possible causes/consequences and
0050
0050Solutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 371).
or
X Jump-start the vehicle (Y page 373).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the
vehicle. The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or 90
DoorsOpening and closing

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 111).
X Check whether you have adjusted seat 0087
properly (Y page 112).
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can fasten the seat belt properly.
R you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 127).
X Make sure that steering wheel 0043is
adjusted properly (Y page 127).
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrument cluster clearly.
X Observe the safety guidelines for seat belts
(Y page 57).
X Check whether you have fastened seat
belt 0044properly (Y page 59).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints 110
Correct driver's seat positionSeats, steering wheel and mirrors

Problems with the windshield wipers
Problem Possible causes/consequences and
0050
0050Solutions The windshield wipers
are obstructed Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
X
Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. The wiper motor has been deactivated.
X
Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. For a standard wiper
system only: the
windshield washer fluid
from the spray nozzles
no longer hits the
center of the
windshield. The spray nozzles are misaligned.
X
Have the spray nozzles adjusted at a qualified specialist
workshop. Windshield wipers
149Lights and windshield wipers Z

G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the
maximum engine speed is restricted in
order to protect the engine. To protect the
engine and maintain smooth engine operation, avoid driving at full throttle when
the engine is cold. Key positions
SmartKey 005A
To remove the SmartKey
0047 Power supply for some consumers, such
as the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button General notes
All vehicles are equipped with a removable
Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid
SmartKey is in the vehicle. This occurs, for
example, when starting the engine.
To start the vehicle without actively using the
SmartKey:
R
the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 85). Driving
171Driving and parking Z

X
To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043twice
when in this position
X To switch on the ignition: press Start/
Stop button 0043twice.
The ignition is switched on.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043once
when in this position 0087
Start/Stop button USA
0085 Start/Stop button Canada Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
During a cold start, the engine runs at
higher speeds to enable the catalytic
converter to reach its operating
temperature. The sound of the engine may
change during this time. Driving
173Driving an d parking Z

Problems with the engine
Problem Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 173). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 373).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 351). Observe the warning
notes as you do so and add coolant if necessary. 178
DrivingDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
187Driving and parking
Z