Display messages
Possible causes/consequences and
M
MSolutions The yellow
!warning lamp and the red !indicator lamp are
lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or X Release the electric parking brake automatically (Y page 180).
If the electric parking brake still cannot be released: X Do not drive on.
X Consult a qualified specialist workshop. The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red !indicator lamp continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away (Y page 387).
X Shift the transmission to P.
X Turn the front wheels towards the kerb.
X Consult a qualified specialist workshop. 270
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to apply the electric parking brake:
X Shift the transmission to P.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Release the electric parking brake automatically (Y page 180).
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. If you manually apply or
release the electric parking brake, the red !indicator lamp
flashes.
The electric parking brake is malfunctioning. It is not possible to
apply the electric parking brake manually.
X Shift the transmission to P.
X Visit a qualified specialist workshop. !
Parking Parking
brake
brakeinop‐
inop‐
erative
erative The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over- voltage or undervoltage.
X Rectify the cause of the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be applied or released: X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop.
If it is still not possible to apply the electric parking brake: X Visit a qualified specialist workshop. Display
messages
271On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Tyre press. moni‐
Tyre press. moni‐
tor currently tor currently
unavailable unavailable Due to a source of radio interference, no signals can be received
from the wheel sensors. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. moni‐ Tyre press. moni‐
tor tor
inoperative
inoperative No
No
wheel sensors
wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The
tyre pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Tyre press. moni‐ Tyre press. moni‐
tor inoperative tor inoperative The tyre pressure monitor is faulty.
X Visit a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the transmission is no longer being
charged.
X Visit a qualified specialist workshop. Apply brake to Apply brake to
deselect Park (P) deselect Park (P)
position position You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Display
messages
295On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open and the transmission is in position
R,Nor
D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 178).Without changing Without changing
gear, gear,
consult
consult work‐
work‐
shop
shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Transmission Mal‐ Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission com-
ponents.
A warning tone also sounds. The transmission shifts automatically to position N.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 178).
X Consult a qualified specialist workshop. Only select Park Only select Park
(P) when vehicle (P) when vehicle
is stationary is stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.N N The boot lid is open.
X Close the boot lid. 296
Display
messagesOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
ABS (Anti-lock Brake System) has been deactivated due to a fault. Therefore,
BAS (Brake Assist), BAS PLUS with Cross-Traffic Assist, COLLISION PREVEN-
TION ASSIST PLUS, ESP ®
(Electronic Stability Program), Crosswind Assist,
PRE‑SAFE ®
, PRE‑SAFE ®
PLUS, PRE‑SAFE ®
Brake, the HOLD function, Hill Start
Assist, Adaptive brake lights, STEER CONTROL, Active Lane Keeping Assist
and Active Blind Spot Assist are also deactivated.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions
listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The
braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other systems,
such as the navigation system or the automatic transmission, will be unavail- able. 302
Warning and indicator lamps in the instrument clusterOn-board computer and displays
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Make sure:
R the side windows are closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
R the 360° camera or reversing camera is
switched off.
The vehicle could otherwise be damaged.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the boot lid opening unintentionally:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away from the vehicle.
! Make sure that the automatic transmis-
sion is in neutral position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when the engine is switched off or at very low
speeds. Otherwise, when in transmission position Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
R Operating with the Start/Stop button: Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
Observe the following to make sure that the
automatic transmission stays in position N
neutral:
Operating with the key:
X Make sure the ignition is switched on
X Make sure that the vehicle is stationary.
X Depress and hold the brake pedal.
X Select neutral N.
X Release the brake pedal.
X Release the electric parking brake, if nec-
essary.
X Switch off the ignition and leave the key in
the ignition lock.
Operating with the Start/Stop button:
X Make sure the ignition is switched on
X Make sure that the vehicle is stationary.
X Depress and hold the brake pedal.
X Engage park position P
X Release the brake pedal.
X Remove the Start/Stop button from the
ignition lock (Y page 159).
X Insert the key into the ignition lock.
X Switch on the ignition
X Depress and hold the brake pedal.
X Select neutral N.
X Release the brake pedal.
X Release the electric parking brake, if nec-
essary.
X Switch off the ignition and leave the key in
the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper 344
CareMaintenance and care
!
Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This makes other road
users aware that a vehicle is being
towed.
R only secure the tow rope to the towing
eye.
R observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per- missible gross vehicle weight of your vehi-
cle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 402). Observe the legal requirements for the rele-
vant countries when towing.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
If the automatic transmission cannot be shif-
ted to position N, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged. Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
before the vehicle is towed (Y page 92). You
could otherwise be locked out when push-
ing or towing the vehicle.
i Deactivate tow-away protection
(Y page 81) before the vehicle is towed. 368
Towing and tow-startingBreakdown assistance
Fitting/removing the towing eye
Fitting the towing eye The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front and at the rear under covers :.
X Remove the towing eye from the vehicle
tool kit/stowage tray (Y page 355).
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit/
stowage tray. Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be
towed with the rear axle raised.
! The ignition must be switched off if you
are towing the vehicle with the rear axle raised. Intervention by ESP
®
could other-
wise damage the brake system.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
X Switch on the hazard warning lamps
(Y page 126).
X Move the front wheels to the straight-
ahead position.
X If necessary, turn the key in the ignition
lock to position 0and remove the key from
the ignition lock.
X When leaving the vehicle, take the key with
you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 367). Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 367).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the key from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
X You must use the key instead of the Start/
Stop button (Y page 159).
X Make sure that the vehicle is stationary and
that the key is in position 0in the ignition
lock.
X Turn the key to position 2in the ignition
lock.
X Depress and hold the brake pedal. Towing and tow-starting
369Breakdown assistance Z