2014 MERCEDES-BENZ M-Class auxiliary heating

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z

Winter driving
General notes G
WARNING
If you shift dow nonaslippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
i Vehicles with adiesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
onboard diagnosis syste mmay otherwise
provide inaccurate values .Some of these
values are required by law and must
therefore always be accurate.
Observe the notes in the "Winter operation"
section (Y page 400).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 400). Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
i For more information on driving with
snow chains, see (Y page 401).
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You
should pay special attention to road
conditions when temperatures are around
freezing point. Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. Driving tips
187Driving and parking Z

Service products and filling
capacities Important safety notes
G
WARNING
Service products may be poisonous and
hazardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children. H
Environmental note
Dispose of service products in an
environmentally responsible manner.
Service products include the following:
R Fuels (e.g. gasoline, diesel)
R Exhaust gas aftertreatment additives, e.g.
DEF
R Lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windshield washer fluid
R Climate control system refrigerant
Comply with all valid regulations with respect
to handling, storing, and disposing of service
fluids.
Components and service products must be
matched. You should therefore only use
products that have been tested and approved
by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved
by Mercedes-Benz by the following
inscription on the containers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51) Other designations or recommendations
indicate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay.Don ot induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. 444
Service products and filling capacitiesTechnical data

Correct dosage and sufficient mixing are
decisive in improving low-temperature
resistance with the flow improver.
Overdosage can potentially eve ndecrease
low-temperature resistance and must
therefore be avoided. Follow the
manufacturer's guidelines on dosage.
Mix the additive into the diesel in good time,
before the flow characteristics of the diesel
become insufficient .Otherwise, malfunctions
can arise through heating the fuel system,
e.g .through parking in a heated garage.
More information about recommended flow
improvers can be obtained from any qualified
specialist workshop.
Flexible Fuel vehicles Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay. R
If fuel is swallowed, seek medical
assistance without delay.Don ot induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel.
Flexible Fuel vehicles can be refueled with the
following fuel types:
R premium-grade unleaded gasoline
R E85 fuel
R a mixture of E85 fuel and premium-grade
unleaded gasoline
i Flexible Fuel vehicles can be recognized
by the Ethanol up to E85 sticker on the
inside of the fuel filler flap.
Fuel consumption
The energy content of E85 fuel is less than
that of the same amount of premium-grade
gasoline. The amount of fuel consumed when
operating the vehicle with E85 fuel is
therefore higher than with premium-grade
gasoline.
Maintenance
Informy our authorized Mercedes-Benz
Center that you are operating or have
operated the vehicle with E85 fuel.
Low outside temperatures
If the outside temperature is below 32 ‡
(0 †) the starting procedure can take
noticeably longer when operating with E85
fuel.
E85 fuel is not suitable for use at outside
temperatures under -4 ‡ (-20 †). DEF
Important safety notes Comply with the important safety notes for
service products when handling DEF
(Y
page 444). Service products and filling capacities
447Technical data Z