Problems with the sliding sunroof
Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding
panel. In this section, the term "sliding sunroof" refers to both types of sliding sunroof. G
WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the switch briefly in any direction
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop. Problem Possible causes/consequences and
0001 Solutions
The sliding sunroof
cannot be closed and
you cannot see the
cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X
Immediately after the sliding sunroof blocks, pull the 0002
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
X Immediately after the sliding sunroof blocks, pull the 0002
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment
feature. i
Note on the automatic reversing feature of the sliding sunroof (Y page 98).102
Sliding sunroofOpening and closing
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 28).Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R faste nthe seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 105).
X Make sure that seat 0023is adjusted
properly.
Electrical seat adjustment (Y page 106)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can fasten the seat belt properly.
R you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.A lso make
sure that you have adjusted the head
restraint so that the back of your head is as
close to the head restraint as possible .This
will be the case if the head restraint is
adjusted correctly (Y page 107).
X Observe the safety guidelines on steering
wheel adjustment (Y page 111).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel manually
(Y page 111)
Adjusting the steering wheel electrically
(Y page 112)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 55). 104
Correct driver's seat positionSeats, steering wheel and mirrors
Problems with the seat heating
Problem Possible causes/consequences and
0001 Solutions
The seat heating has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 95). The seat
ventilation of the driver's seat
automatically switches to the highest level. 110
SeatsSeats, steering wheel and mirrors
Problems with the seat ventilation
Problem Possible causes/consequences and
0001 Solutions
The seat ventilation has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Adjusting the steering wheel
manually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident. Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
0002
Release lever
0003 To adjust the steering wheel height
0023 To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever 0002down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever 0002up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
111Seats, steering wheel and mirrors Z
Adjusting the steering wheel
electrically
0002
To adjust the steering wheel height
0003 To adjust the steering wheel position
(fore-and-aft adjustment)
The steering wheel can also be adjusted when
the SmartKey is removed from the ignition
lock.
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 113)
R Storing settings (Y page 117)Steering wheel heating
Activating/deactivating X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on/off: turn the lever in the
direction of arrow 0002or0003.
Indicato rlamp 0023lights up or goes out. Vehicles without KEYLESS-GO
:when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated. 112
Steering wheelSeats, steering wheel and mirrors
Problems with the steering wheel heating
Problem Possible causes/consequences and
0001 Solutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 277).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door with KEYLESS-GO in
position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R
the driver's door is closed
R you insert the SmartKey into the ignition
lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is Steering wheel
113Seats, steering wheel and mirrors Z
also automatically moved to the previously
set position.
The last positio
nofthe steering wheel is
stored when you switch off the ignition or
when you store the settingw ith the memory
function (Y page 117).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer
(Y page 277). Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever 0002
forwards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear. This means that you could misjudge the
distance fro
mroad users traveling behind,
e.g. when changing lane. There is a risk of an
accident.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. X
Make sure that the SmartKey is in position
1or 2in the ignition lock.
X Press button 0002for the left-hand exterior
mirror or button 0003for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button 0023as long
as the indicator lamp is lit.
X Press adjustmen tbutton 0023up, down, or
to the left or right until you have adjusted
the exterior mirror to the correct position.
You should have a good overview of traffic
conditions.
The convex exterio rmirrors provide a larger
field of vision.
The exterior mirrors are heated automatically
if the rear window defroster is switched on
and the outside temperature is low. 114
MirrorsSeats, steering wheel and mirrors
Folding the exterior mirrors in or out
electrically X
Make sure that the SmartKey is in position
1 or 2in the ignition lock.
X Briefly press button 0002.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving .They
could otherwise vibrate.
i If you are driving faster than
30 mph (47 km/h), you can no longer fold
in the exterior mirrors.
Setting the exterior mirrors If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset. The exterior mirrors will
otherwise not fold in when you select the
"Fold in mirrors when locking" function in the
on-board computer (Y page 277).
X Make sure that the SmartKey is in
position 1in the ignition lock.
X Briefly press button 0002.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer:
(Y page 277) R
the exterior mirrors fold in automatically as
soon as you lock the vehicle from the
outside.
R the exterior mirrors fold out again
automatically as soon as you unlock the
vehicle and then open the driver's or front-
passenger door.
Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X
Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding
exterior mirrors: press and hold button for
folding the mirrors 0002(Ypage 115) until you
hear a click and then the mirror engage in
position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 114). Automatic anti-glare mirrors
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
glare mode if the following conditions are met
simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror.
i The mirrors do not go into anti-glare mode
if reverse gear is engaged or if the interior
lighting is switched on. Mirrors
115Seats, steering wheel and mirrors Z