2014 MERCEDES-BENZ M-Class windshield wipers

Problems with the windshield wipers
Problem Possible causes/consequences and
0001 Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement.T
he wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. 136
Windshield wipersLights and windshield wipers

G
WARNING
If you switch off the ignitio nwhile driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident .Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles: at low engine oil
temperatures below 68 ‡(+20 †), the
maximu mengine speed is restricted in
order to protect the engine .To protec tthe
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold. Key positions
SmartKey 000E
To remove the SmartKey
0005 Power supply for some consumers, such
as the windshield wipers
0006 Ignition (power supply for all consumers)
and drive position
0007 To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrumentc luster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 318).
If the SmartKey is in position 0in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock .The
steering is then locked. To unlock, remove the
SmartKey and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
X Remove the SmartKey when the engine is
switched off.
The starter battery could otherwise be
discharged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
X Check the starter battery and recharge if
necessary (Y page 388).
or
X Jump-start the vehicle (Y page 389). Driving
157Driving and parking Z

i
The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Do not keep the KEYLESS-GO key in the
temperature-controlled cup holder
(Y page 344). Otherwise, the KEYLESS-GO
key will not be recognized.
Vehicles with KEYLESS-GO are equipped with
aS martKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey with the
integrated KEYLESS-GO function must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignitio nlock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle: R
the vehicle can be started using the
Start/Stop button and
R electrically powered equipment can be
operated.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for approximately
three seconds. This function operates
independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y
page 318).
X Insert Start/Stop button 0002into ignition
lock 0003.
i When you insert Start/Stop button 0002
into ignition lock 0003, the system needs
approximately two seconds recognition
time. You can then use Start/Stop
button 0002.
Activating power supply
X If Start/Stop button 0002has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X Press Start/Stop button 0002once.
The power supply is switched on. You can
now activate the windshield wipers, for
example. 158
DrivingDriving and parking

Problems with Night View Assist Plus
Problem Possible causes/consequences and
0001 Solutions
The picture quality of
Night View Assist Plus
has deteriorated. The windshield wipers are smearing the windshield.
X
Replace the wiper blades (Y page 133). The windshield is smeared after the vehicle has been cleaned in a
car wash.
X
Cleant he windshield (Y page 373). There is windshield chip damage in the camera's field of vision.
X
Replace the windshield. The windshield is fogged up on the inside.
X
Defrost the windshield (Y page 150). The windshield is iced up.
X
De-ice the windshield (Y page 149). There is dirt on the inside of the windshield.
X
Cleant he inside of the windshield (Y page 373).Lane Tracking package
General notes The Lane Tracking package consists of Blind
Spot Assist (Y page 233) and Lane Keeping
Assist (Y page 235).
Blind Spot Assist General notes
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from a speed of
approximately 20 mph (30 km/h). A warning
display in the exterio rmirrors draws your
attention to vehicles detected in the
monitored area. If you then switch on the
corresponding tur nsignal to change lanes,
you will also receive a visual and audible
collision warning. Blind Spot Assist uses
sensors in the rear bumper for monitoring
purposes. For Blind Spot Assist to assist you when
driving, the radar sensor system must be:
R
activated(Y page 276)
R operational
Important safety notes G
WARNING
Blind Spot Assist does not react to:
R vehicles overtaken too closely on the side,
placing the minthe blind spot area
R vehicles which approach with a large speed
differential and overtake your vehicle
As a result, Blind Spot Assist may not give
warnings in such situations. There is a risk of
an accident.
Always observe the traffic conditions
carefully, and maintain a safe lateral distance.
Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving.
i USA only: Driving systems
233Driving and parking Z

Display messages Possible causes/consequences and
0001 Solutions
0001
Power Steering
Malfunction See
Operator's Manual The powe
rsteering is malfunctioning.
Aw arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofanaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Telephone No
service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 001E
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 368).Wiper
Malfunctioning The windshield wipers are malfunctioning.
X
Visit a qualified specialist workshop. Hazard Warning
Flashers
Malfunctioning The hazard warning lamps are faulty.
X
Visit a qualified specialist workshop. SmartKey
Display messages Possible causes/consequences and
0001 Solutions
0001
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 0001
Take
Your Key from
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 0001
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 314
Display messagesOn-board computer and displays

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 28).Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position .There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmentc ould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts G
WARNING
The ignition system and the fuel injection
system work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition
system or fuel injection system when the
ignition is switched on.
Opening the hood G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
When the hood is open and the windshield
wipers are set in motion ,you can be injured
by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You 364
Engine compartmentMaintenance and care

could otherwise damage the windshield
wipers or the hood. X
Make sure that the windshield wipers are
turned off.
X Pull release lever 0002on the hood.
The hood is released. X
Reach into the gap, pull hoo dcatch
handle 0003up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood X
Lowe rthe hood and let it fall from a height
of approximately 8 in (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with adiesel engine: do not cover
the radiator, for example with a winter front
or bug cover. The reading softhe on-board-
diagnostic system may otherwise be
inaccurate. Some of these readings are
required by law and must be accurate at all
times. Engine oil
General notes Depending on the driving style, the vehicle
consumes up to 0.9 US qts (0.8 l) of oil over
a distance of 600 miles (1000 km). The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. Engine compartment
365Maintenance and care Z

Cleaning the vehicle parts
Cleaning the wheels !
Do no tuse acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Cleant he water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away.T his can lead to corrosion damage
and damage to electronic components.
X Cleant he inside and outside of the
windows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz. Cleaning wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Cleant he plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror tur nsignals. Care
373Maintenance and care Z