2014 MERCEDES-BENZ M-Class page 6

X
Make sure that red lock status
indicator 0022is no longer visible. The
combined cargo cover and net will
otherwise not be locked in place. Cargo net in combined cargo cover
and net
Important safety notes G
WARNING
On its own, the cargo net cannot secure or
restrain heavy objects, items of luggage and
heavy loads. You could be hit by an unsecured
load during sudden changes in direction,
braking or in the event of an accident. There
is an increased risk of injury or even fatal
injury.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping over, e.g. by
using tie downs, even if you are using the
cargo net.
It is important to use a cargo net if you load
the vehicle with small objects above the seat
backrests.F or safety reasons, always use a
cargo net when transporting loads.
Attaching the cargo net X
Pull the cargo net up by tab 0002and hook it
into eyelets 0003using both hands. Coat hooks on the tailgate
0002
Coat hook EASY-PACK load-securing kit
Components and storage The EASY-PACK load-securing kit allows you
to use your cargo compartment for a variety
of purposes. The accessory parts are located
under the cargo compartment floor.
X
Open the cargo compartment floor
(Y page 342). EASY-PACK load-securing kit accessory parts
0002
Bag containing the brackets and luggage
holder
0003 Telescopic rod 340
Stowage areasStowage and features

Inserting the brackets int
othe loading
rail X
Insert bracket 0002into the center of loading
rail 0022.
X Press release button 0003and push
bracket 0002into the desired position in
loading rail 0022.
X Let go of release button 0003.
X Press locking button 0023.
Bracket 0002is locked in loading rail 0022.
X If necessary, fold cargo tie-dow nring 0020
upwards.
Luggage holder !
Only use the luggage holder to secure
cargo with a maximum weight of 15.4 lbs
(7 kg) and with dimensions that the luggage
holder can safely and securely contain. The luggage holder can be used to secure
light loads against the side wall of the cargo
compartment to prevent them from moving
around. X
To install: insert two brackets 0020into the
left or right loading rail (Y page 340).
X Press release button 0002of the luggage
holder and pull the strap out slightly.
X Insert luggage holder 0003into brackets 0020
and, while doing so, press release button
0023 and push the luggage holder downwards
until it engages.
X Press release button 0002of the luggage
holder and pull the strap out in the direction
of the arrow.
X Place the load between the strap and the
cargo compartmen tside wall.
X Using one hand, press locking button 0002of
the luggage holder.
X With your other hand, let the strap go slowly
until the load is secured.
X Make sure that locking button 0022on
brackets 0020is pressed.
This keeps brackets 0020in place on the
loading rail.
X To remove: press release button 0023on
respective bracket 0020and remove luggage
holder 0003by pulling upwards and out.
Telescopic rod The telescopic rod can be used to secure the
load against the rear seats to prevent it from
moving around. Stowage areas
341Stowage and features Z

X
To install: insert one bracket 0003into both
the left and the right loading rails and slide
it to the desired positio n(Ypage 340).
X Insert telescopic rod 0002into brackets 0003
and, while doing so, press release
button 0022and push the rod downwards
until it engages.
X Make sure that locking button 0023on
brackets 0003is pressed.
This keeps brackets 0003in place on the
loading rail.
X To remove: press release button 0022on
respective bracket 0003and remove
telescopic rod 0002by pulling it upwards and
out. Stowage well under the cargo
compartment floor
G
WARNING
If you drive when the cargo compartment floor
is open, objects could be flung around, thus
striking vehicle occupants. There is a risk of
injury, particularly in the event of sudden
braking or a sudden change in direction.
Always close the cargo compartment floor
before a journey. A removable insert under the cargo
compartment floor contains the parts of the
EASY-PACK load-securing kit. The tire-
change tool kit is stored beneath this insert. X
To open: holding the ribbing, press
handle 0002downwards 0003.
Handle 0002folds up.
X Swing the cargo compartment floor
upwards using handle 0002until it rests
against the cargo compartment cover. X
Fold out hook 0023on the underside of the
cargo compartment floor in the direction of
the arrow. X
Attach hook 0023to the cargo
compartment's upper seal 0022.
X To close: detach hook 0023from the cargo
compartment's upper seal 0022.
X Fasten hook 0023to the bracket on the
underside of the cargo compartment floor.
X Fold the trunk floor down.
X Press the cargo compartment floor
down 0003until it engages.
i To remove the cargo compartment floor,
undo the press studs below the cargo
compartment floor. When you re-install the 342
Stowage areasStowage and features

In addition, flammable materials can ignite if:
R
the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
! The cigarette lighter in the center console
in the front compartment is not intended
for operating the tire inflation compressor. Youra
ttention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffi cconditions
permit.
X Turn the SmartKey to position 2in the
ignition lock (Y page 157).
X To open: slide cover 0002to its foremost
position.
X Press in cigarette lighter 0003.
Cigarette lighter 0003will pop out
automatically when the heating element is
red-hot.
X To close: pull cover 0002back as far as it will
go. 12
Vsockets
General notes X
Turn the SmartKey to position 1in the
ignitio nlock (Y page 157).
With the exception of the socket in the front
center console, all socket scan be used for
accessories with a maximum curren tdraw of
240 W (20 A). The socket in the front center
console can be used for accessories with a
maximum current draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i An emergency cut-out ensures that the
on-board voltage does not drop too low.If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures tha tthere is sufficient power to
start the engine.
Socket in the front-compartment center
console !
The socket is not suitable for operating
the tire inflation compressor. X
To open: slide cover 0002to its foremost
position.
X Lift up the cover of socket 0003.
X To close: pull cover 0002back as far as it will
go. Features
347Stowage and features Z

Problems with the 115
Vpower socket Problem Possible causes/consequences and
0001 Solutions
The warning lamp on
the 11 5Vpower socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 388).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X
Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115
Vpower socket will not supply it with power.
X Connect a suitable device. mbrace
General notes You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the
000BMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at
http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. 350
FeaturesStowage and features

Roadside Assistance button
X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center.
The indicator lamp in Roadside Assistance
button 0002flashes while the call is active.
The multifunction display shows the
Connecting Call message. The audio
output is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 357).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes- Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Dbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button X
Press MB Info call button 0002.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center.
The indicator lamp in MB Info call
button 0002flashes while the connection is
being made. The multifunction display Features
353Stowage and features Z

Stolen vehicle recovery service
If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the RoadsideAssistance Connected message in the
COMAND display.Ift he vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis received. Start vehicle diagnosis?
message appears in the display. X
Confirm the message with Yes .
X When the Vehicle Diagnosis Please start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 157).
X When the Please follow the instructions received by phone and
move your vehicle to a safe
position. message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you select Cancel , the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis activated. message.
When the diagnosis is completed, the Send vehicle diagnostics data//(Voice
connection may be//interrupted
during data transfer) message appears.
The vehicle data can now be sent to the
Customer Assistance center.
X Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the Vehicle Diagnosis: Transferring data... message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If aservice is overdue,
the COMAND display shows a message Features
357Stowage and features Z

about various special offers at your
workshop.
R monthly status informatio ne-mail on oil
level, ai rpressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 29).
Information on Roadside Assistance
(Y page 25).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
Ar
oute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the
navigation system, you will see the has been saved to memory card.
Do you want to start route
guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To start route guidance: selectYes .
An overview of the route is shown in the
display.
i If you select No , the saved route can be
called up later via the navigation menu.
X Select Start .
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions. Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the
vehicle, a message will be sent to the
Customer Assistance center. The Customer
Assistance center then forwards this
information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
text message. 358
FeaturesStowage and features