2014 MERCEDES-BENZ M-Class lamp

shows the
Connecting Call message.
The audio system is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end acall: press the 000Dbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Ben zCustome rAssistance
Center.
All other calls can be ended by pressing:
R the 000D button on the multifunction
steering wheel
R the corresponding button on the audio
system or on COMAND for ending a
telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 millionP
oints of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points. 354
FeaturesStowage and features

X
Press and hold one of buttons 0003to0022 on
the integrated garage door opener.
After a short time, indicator lamp 0002lights
up yellow.
i Indicator lamp 0002lights up yellow as soon
as button 0003,0023or0022 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 0002will only light up yellow after ten
seconds have elapsed.
X Release button 0003,0023or0022. Indicator
lamp 0002flashes yellow.
X Point garage door remote control 0020
towards buttons 0003to0022 on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control 0020and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position.
X Press and hold button 0021on remot econtrol
0020 until indicator lamp 0002lights up green.
If indicator lamp 0002lights up green or
flashes, then programming has been
successful.
X Release button 0021on remote control 0020for
the garage door drive system.
X If indicator lamp 0002lights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 0020and the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system. Synchronizing the rolling code
Observe the "Important safety notes"
(Y
page 359).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
X Press previously programmed button 0003,
0023 or0022 of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadia nradio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may no tlast long
enough for the integrated garage door
opener. The signal is no trecognized during
programming. Comparable with Canadian
law, some U.S.g arage door openers also
feature a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps 360
FeaturesStowage and features

X
Press and hold one of buttons 0003to0022 on
the integrated garage door opener.
After a short time, indicator lamp 0002lights
up yellow.
X Release the button.
Indicator lamp 0002flashes yellow.
X Press button 0021of garage door remote
control 0020for two seconds, then release it
for two seconds.
X Press button 0021again for two seconds.
X Repeat this sequence on button 0021of
remote control 0020until indicator lamp 0002
lights up green.
If indicator lamp 0002turns red, repeat the
process.
X Continue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R Check the transmitter frequency of garage
door drive remote control 0020.This can
usually be found on the back of the remote
control.
The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280to 433MHz.
R Replace the batteries in garage door
remote control 0020.This increases the
likelihood that garage door remote control
0020 will transmit a stronga nd precise signal
to the integrated garage door opene rinthe
rear-view mirror.
R When programming, hold remote control
0020 at varying distances and angles from the
button that you are programming. Try
various angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control for the same
garage door drive is available, repeat the same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control
0020.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button 0021on remote control
0020 again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2in the
ignition lock.
X Press button 0003,0023or0022 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0002lights up green.
Garage door system with a rolling code:
indicator lamp 0002flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0002lights
up yellow. Press button 0003,0023or0022 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0003and 0022.
The indicator lamp lights up yellow.
X Press and hold buttons 0003and 0022until the
indicator lamp turns green. Features
361Stowage and features Z

Vehicles with
a"Minispare" emergency
spare wheel Example
:vehicles with AIRMATIC and trailer tow
hitch
0002 Folding wheel chock
0003 Lug wrench
0023 Alignment bolt
0022 Towing eye
0020 Jack
0021 Ratchet wrench
X Lift the cargo compartment floor up
(Y page 342).
X Remove "Minispare" emergency spare
wheel (Y page 436). Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 382)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a TIREFIT kit (Y page 380)
R an emergency spare wheel (only for certain
countries) (Y page 436)
Information on changing/mounting a wheel
(Y page 421).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps. X
Secure the vehicle against rolling away
(Y page 179).
X If possible, bring the fron twheels into the
straight-ahead position.
X Vehicles with the AIRMATIC package:
make sure that highway level is selected
(Y page 207).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0.T his is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 158).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
X Unload heavy luggage.
i Only operate the tire inflation compressor
using a 12 V socket, even if the ignition is
turned off (Y page 347).
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. Flat tire
381Breakdown assistance

special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off .C heck that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid
contact with skin, eyes or clothing. Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz.C ontact a qualified specialist workshop
for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified
specialist workshop if you wish to leave your
vehicle parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very Battery (vehicle)
387Breakdown assistance Z

little energy, thus conserving battery
power.
Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape fro mthe battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
Ad ischarged battery can freeze at
temperatures below freezing point .When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There is a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
If, at low temperatures, the indicator lamps/
warning lamps in the instrument cluster do
not light up, it is highly likely that the
discharged battery has frozen.Int his case
you may neither jump-start the vehicle nor
charge the battery. The service life of a
thawed-out battery may be shorter. The
starting characteristics can be impaired,
particularly at low temperatures. Have the thawed-out battery checked at a qualified
specialist workshop.
Never charge a battery still installed in the
vehicle unless a battery charger unit
approved by Mercedes-Ben
zis being used. An
accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for further
information and availability. Charge the
battery in accordance with the separate
instructions for the battery charger.
The jump-starting connection point is in the
engine compartment (Y page 389).
Read the battery charger's operating
instructions before charging the battery.
X Open the hood.
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor
battery in the jump-starting procedure
(Y page 389). 388
Battery (vehicle)Breakdown assistance

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
Ad ischarged battery can freeze at temperatures below freezing point .When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If, at low temperatures, the indicator lamps/warning lamps in the instrumentc luster do not
light up, it is highly likely that the discharged battery has frozen .Inthis case you may neither
jump-start the vehicle nor charge the battery. The service life of a thawed-out battery may be
shorter. The starting characteristics can be impaired, particularly at low temperatures. Have
the thawed-out battery checked at a qualified specialist workshop. Jump-starting
389Breakdown assistance Z

Do not start the vehicl
eusing a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficien tcross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R when the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R the jumper cables cannot come into contact with parts which can move when the engine
is running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the ignitio nlock and remove it (Y page 157). On vehicles
with KEYLESS-GO, make sure the ignition is switched off (Y page 158). All indicator lamps
in the instrument cluster must be off.
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood. (Example)
Position number
0021identifies the charged battery of the other vehicle or an equivalent jump-
starting device. 390
Jump-startingBreakdown assistance