2014 MERCEDES-BENZ M-Class engine oil

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z

G
WARNING
If the vehicle level is high, the vehicle center
of gravity is raised. This could cause the
vehicle to tip over more easily on uphill or
downhill gradients. There is arisk of an
accident.
Selec tthe lowest possible vehicle level.
When driving off-road, sand, mud and water,
possibly mixed with oil, for example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Cleant he
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake using
the service brake. If the gradient is too steep,
drive backwards in reverse gear.
General notes Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain. The following driving systems are specially
adapted to off-road driving:
R
Off-road ABS (Y page 67)
R AIRMATIC package (vehicle level)
(Y page 207)
R DSR (Downhill Speed Regulation)
(Y page 246)
Observe the following notes:
R Stop the vehicle before starting to drive
along an off-road route.
R For vehicles with the AIRMATIC
package: select a vehicle level that is
suitable for the off-road terrain. To avoid
damaging the vehicle, make sure there is
always sufficient ground clearance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 337).
R Always keep the engine running and in gear
when driving on a downhill gradient.
Activate DSR (Y page 246).
R Always keep the doors, tailgate, windows
and sliding sunroof closed while driving.
R Adapt your speed to the terrain. The
rougher, steeper or more ruts on the
terrain, the slower your speed should be.
R Drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Look out for obstacles, such as rocks,
holes, tree stumps and furrows.
R Check the depth of water before fording
rivers and streams.
R When fording, do not stop and do not
switch off the engine.
R On sand, drive quickly to overcome the
rolling resistance. Otherwise the vehicle's
wheels could become stuck in loose
ground. 188
Driving tipsDriving and parking

R
Do not jump with the vehicle as this will
interrupt the vehicle's propulsion.
R Always keep the engine running and in gear
when driving on a slope.
R Do not shift the automatic transmission to
transmission position N.
i Do not use the HOLD function when
driving off-road, on steep uphill or downhill
gradients or on slippery or loose surfaces.
The HOLD functio ncannot hold the vehicle
on such surfaces.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Chec kthe engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
X Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the
engine oil level must be sufficiently high to
ensure a correct oil supply in the vehicle.
X DEF tank (BlueTEC vehicles): check the
level and top up if necessary (Y page 177).
X Tire-changing tool kit: check that the jack
is working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tire tread
depth and tire pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Rims: dented or bent rims can result in a
loss of tire pressure and damage the tire
bead. Therefore, check your rims before
driving off-road and replace them as
required. Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist
workshop.
X Deactivate DSR (Y page 246).
X Vehicles with the AIRMATIC package:
lower the vehicle to a ride height suitable
for the road conditions, e.g. to the
highway/high-speed level.
X Cleant he headlamps and rear lights and
check for damage.
X Cleant he front and rear license plates.
X Cleant he wheels/tires with a water jet and
remove any foreign objects.
X Cleant he wheels, wheel housings and the
vehicle underside with a water jet; check
for any foreign objects and damage.
X Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber
bellows of the axle joints and propeller
shafts.
X After the trip, examine without fail the
entire undercarriage, wheels, tires, brakes,
bodywork structure, steering, chassis and
exhaust system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident
to yourself and other road users. Driving tips
189Driving and parking Z

displayed in red in the multifunction
display.
X Press the 000Bbutton to save the setting. 0002
To fold the exterior mirrors in or out
If you have switched the Auto. MirrorFolding on and you fold the exterior mirrors
in using button 0002, they will not fold out
automatically (Y page 115).
You can then only fold out the exterior mirrors
using button 0002.
Restoring the factory settings X
Press the 0002or0005 button on the
steering wheel to select the Sett. menu.
X Press the 0004or0003 button to select the
Factory Setting submenu.
X Press 000Bto confirm.
The Reset All Settings? message
appears.
X Press the 0004or0003 button to select
No or
Yes .
X Press 000Bto confirm the selection.
If you select Yes , the multifunction display
shows a confirmation message.
For safety reasons, the Daytime RunningLights function in the
Lights submenu is
only reset if the vehicle is stationary. ON&OFFROAD menu
Example: multifunction display
X
Press the 0002or0005 button on the
steering wheel to select the ON&OFFROAD menu.
You can set the curren tsettings to appear in
the ON&OFFROAD menu:
R On-road program (Y page 243)
R Off-road program (Y page 248) AMG menu in AMG vehicles
AMG displays 0002
Digital speedometer
0003 Gear indicator
0023 Upshift indicator
0022 Engine oil temperature
0020 Coolant temperature
0021 Status indicator (indicator not available in
USA/Canada)
X Press 0002or0005 on the steering wheel
to select the AMG menu.
Upshift indicator UP 0023
indicates that the
engine has reached the overrevving range
when in the manual gearshift program.
Upshift indicator UP 0023
fades out other
messages until you have shifted up.
If the engine oil temperature is below 176 ‡
(80 †) the oil temperature is shown in blue. 278
Menus and submenusOn-board computer and displays

Display messages Possible causes/consequences and
0001 Solutions
0013
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refueling, at the latest
(Y page 365).
X If necessary, add engine oil (Y page 366).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 0013
Check Engine Oil
Level (Add 1 quart) AMG vehicles: the engine oil level is too low.
X
Check the oil level when next refueling, at the latest
(Y page 365).
X If necessary, add engine oil (Y page 366).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 0012
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 000A There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 0012
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. 300
Display messagesOn-board computer and displays

could otherwise damage the windshield
wipers or the hood. X
Make sure that the windshield wipers are
turned off.
X Pull release lever 0002on the hood.
The hood is released. X
Reach into the gap, pull hoo dcatch
handle 0003up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood X
Lowe rthe hood and let it fall from a height
of approximately 8 in (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with adiesel engine: do not cover
the radiator, for example with a winter front
or bug cover. The reading softhe on-board-
diagnostic system may otherwise be
inaccurate. Some of these readings are
required by law and must be accurate at all
times. Engine oil
General notes Depending on the driving style, the vehicle
consumes up to 0.9 US qts (0.8 l) of oil over
a distance of 600 miles (1000 km). The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. Engine compartment
365Maintenance and care Z

Example: vehicles with a gasoline engine
Example: vehicles with a diesel engine
X
Pull oil dipstick 0002outoft he dipstick guide
tube.
X Wipe off oil dipstick 0002.
X Slowly slide oil dipstick 0002into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0023and
MAX mark 0003, the oil level is correct.
X If the oil level has dropped to MIN mark
0023 or below, add 1.1 US qt (1.0 liter) engine
oil.
Adding engine oil G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. 366
Engine compartmentMaintenance and care

Example: engine oil cap
X
Turn cap 0002counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.1 US qt (1.0 l) of
engine oil.
X Replace cap 0002on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level agai nwith the oil
dipstick (Y page 365).
Further information on engine oil
(Y page 448). Additional service products
Checking coolant level G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot .Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape. X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 157).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 158).
X Check the coolant temperature gauge in
the multifunction display.
The coolant temperature must be below
158 ‡ (70 †).
X Turn the SmartKey to position
0(Y page 157) in the ignition lock.
X Slowly turn cap 0002half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0002further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
0023 in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0003.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0023in the filler
neck when warm, there is enough coolant
in expansion tank 0003. Engine compartment
367Maintenance and care Z