Problems with PARKTRONIC
Problem Possible causes/consequences and
0001 Solutions
Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately five
seconds, and the
indicator lamp in the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately five
seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Cleant he PARKTRONIC sensors (Y page 374).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle.
Aparking symbol
indicates a suitable parking space. Active
steering interventio ncan assis tyou during
parking.
You may also use PARKTRONIC
(Y page 213).
Important safety notes Active Parking Assist is merely an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no persons, animals or object
sinthe area in
which you are maneuvering.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active
Parking Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires. 216
Driving systemsDriving and parking
Once you have exited the parking space
completely, the steering wheel is moved to
the straight-ahead position. You hear a tone
and the
Park Assist Switched Off message appears in the multifunction
display. You will then have to steer and merge
into traffic on your own. PARKTRONIC is still
available. You can take over the steering,
before the vehicle has exited the parking
space completely. This is useful, for example
when you recognize that it is already possible
to pull out of the parking space.
Canceling Active Parking Assist
X
Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at
once. The Park Assist Canceled message appears in the multifunction
display.
or
X Press the PARKTRONIC button on the
center console (Y page 215).
PARKTRONIC is switched off and Active
Parking Assist is immediately canceled.
The Park Assist Canceled message
appears in the multifunction display.
Active Parking Assist is canceled
automatically if:
R the electric parking brake is engaged
R transmission position Pis selected
R parking using Active Parking Assist is no
longer possible
R you are driving faster than 6 mph
(10 km/h)
R a wheel spins, ESP ®
intervenes or fails. The
000F warning lamp lights up in the
instrument cluster.
Aw arning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist Canceled message.
If Active Parking Assist is canceled, you must
steer again yourself. Towing
atrailer For vehicles with a trailer tow hitch, the
minimum length for parking spaces is slightly
increased.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connectio
nis established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area. Rear view camera
General notes Rear view camera
0002is in the handle on the
tailgate.
Rear view camera 0002is an optical parking and
maneuvering aid. It shows the area behind
your vehicle with guide lines in the COMAND
display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text of messages shown in the
COMAND display depends on the language
setting. The following are examples of rear
view camera messages in the COMAND
display.
Important safety notes The rear view camera is only an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering and220
Driving systemsDriving and parking
parking. When maneuvering or parking, make
sure that there are no persons, animals or
objects in the area in which you are
maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In
this event, have the camera position and
setting checked at a qualified specialist
workshop
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey
is in position 2in the ignition lock.
X Make sure that the function "show rear
view camera display" is selected in
COMAND.
X Engage reverse gear.
The area behind the vehicle is shown in the
COMAND display with guide lines. X
To change the function mode for
vehicles with trailer tow hitch: using the
COMAND controller, select symbol 0002for
the "Reverse parking" function or
symbol 0003for "Coupling up a trailer" (see
the separate COMAND operating
instructions).
The symbol of the selected function is
highlighted.
To deactivate: the rear view camera is
deactivated if you:
R shift the transmission to position P
R drive 33 ft (10 m) forwards
R shift the transmission from Rto another
position after 15 seconds
R drive forwards at a speed of over 5mph
(10 km/h)
Displays in the COMAND display The rear view camera may show a distorted
view of obstacles, show them incorrectly or
not at all. The rear view camera does not show
objects in the following positions:
R
very close to the rear bumper
R under the rear bumper
R in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the
bottom-most guideline. Driving systems
221Driving and parking Z
0002
White guide line without turning the
steering wheel, vehicle width including
the exterior mirrors (static)
0003 Yellow guide line at a distance of
approximately 13 ft (4.0 m) from the rear
of the vehicle
0023 Red guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
0022 Yellow lane marking tires at current
steering wheel angle (dynamic) 0020
Yellow guide line at a distance of
approximately 3 ft (1.0 m) from the rear
of the vehicle
0021 Vehicle center axle (marker assistance)
0014 Bumper
0015 Red guide line at a distance of
approximately 10 in (0.25 m) from the
rear of the vehicle
The guide lines are show nwhen the
transmission is in position R.
The distance specifications only apply to
objects that are at ground level. Additional messages for vehicles with
PARKTRONIC
0002
Front warning display
0003 Additional PARKTRONIC measurement
operational readiness indicator
0023 Rear warning display
Vehicles with PARKTRONIC: if
PARKTRONIC is operational (Y page 214), an
additional operational readiness indicator will
appearinC OMAND display 0003. If the
PARKTRONIC warning displays are active or
light up, warning displays 0002and 0023are also
active or light up correspondingly in the
COMAND display.
"Reverse parking" function Backing up straight into a parking space
without turning the steering wheel
0002
White guide line without turning the
steering wheel, vehicle width including
the exterior mirrors (static)
0003 Red guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic) 222
Driving systemsDriving and parking
0002
Red guide line at a distanc eof
approximately 10 in (0.25 m) from the
rear of the vehicle
0003 White guide line without turning the
steering wheel
0023 End of parking space
X Bac kup carefully until you have reached
the final position.
Red guide line 0002is then at end of parking
space 0023.The vehicle is almost parallel in
the parking space.
"Coupling up a trailer" function !
The following distance specifications
refer to trailer tow hitches with ball
coupling that have been approved for this
vehicle by Mercedes-Benz. Distances may
differ if you use other ball couplings. In this
case, take into account that actual
distances will not match the following
distance specifications. Otherwise you
could damage the trailer and vehicle. 0002
Vehicle center point on the yellow guide
line at a distance of approximately 3ft
(1.0 m) from the rear of the vehicle
0003 Trailer drawbar
0023 Ball coupling
This function is only available on vehicles with
a trailer tow hitch.
X Set the height of trailer drawbar 0003so that
it is slightly higher than ball coupling 0023.
X Position the vehicle centrally in fron tof
trailer drawbar 0003. 0002
Ball coupling
0003 Red guide line at a distance of
approximately 10 in (0.25 m)from the ball
coupling
0023 Trailer drawbar marker assistant
0022 Trailer drawbar
0020 Symbol for the "Coupling up a trailer"
function 224
Driving systemsDriving and parking
could otherwise endanger yoursel
fand
others.
The 360° camera will not function or will
function in a limited manner:
R if the doors are open
R if the exterio rmirrors are folded in
R if the trunk lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the cameras are exposed to very bright
light
R if the area is lit by fluorescen tlight or LED
lighting (the display may flicker)
R if you exit a heated garage in winter,
resulting in a rapid change in temperature
R if the camera lenses are dirty or covered
R if the vehicle components in which the
cameras are installed are damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop.
Do not use the 360 °camera in this case. You
can otherwise injure other sorcause damage
to objects or the vehicle.
Activation conditions The 360° camera image can be displayed if:
R
your vehicle is equipped with a 360°
camera
R COMAND is switched on, see the separate
COMAND operating instructions
R the 360° Camera function is activated
Activating the 360° camera using the
SYS button X
Press and hold the 0003button for longer
than 2seconds, see the separate COMAND
operating instructions.
Depending on whether position Dor Ris
engaged, the following is shown:
R full screen display with the image from
the front camera
R full screen display with the image from
the rear camera Activating the 360° camer
awith
COMAND X
Press the 0003button, see the separate
COMAN Doperating instructions.
X Select System by turning
000E0002000Fthe
COMAND controller and press 000Cto
confirm.
X Select 360° Camera and press
000Cto
confirm.
Depending on whether position Dor Ris
engaged, the following is shown:
R a split scree nwith top view and the
image from the front camera or
R a split screen with top view and the
image from the rear view camera
For further information about the COMAND
controller, see the separat eCOMAND
operating instructions.
Activating the 360° camera using
reverse gear The 360° camera images can be
automatically displayed by engaging reverse
gear.
X
Make sure that the SmartKey is in position
2in the ignition lock.
X Make sure that the Activation by R gear setting is active in COMAND, see the
separate COMAND operating instructions.
X To show the 360° camera image: engage
reverse gear.
The COMAND display shows the area
behind the vehicle in split screen:
R vehicle with guide lines
R top view of the vehicle
Selecting the split-screen and full
screen displays X
To switch between split screen views:
switch to the line with the vehicle icons by
sliding 000B0002the COMAND controller.
X Turn 000E0002000F the COMAND controller and
select one of the vehicle symbols. 226
Driving systemsDriving and parking
Display with the PARKTRONIC display
Example: full scree
nmode with PARKTRONIC
display
0002 Symbol for the full screen setting with rear
view camera image
If the vehicle is equipped with PARKTRONIC
and the function is active (Y page 215),
warning displays 0003in the COMAND display
are also active or light up accordingly.
PARKTRONIC appears:
R in split screen view as red or yellow
brackets around the vehicle icon in the top
view, or
R in the full screen view, on the right-hand
side at the bottom as red or yellow brackets
around the vehicle icon
i The full screen display can also be
selected as front view.
Exiting 360° camera display mode As soon as your vehicle exceeds a speed of
19 mph (30 km/h) with the function
activated, the function switches off. The
COMAND display switches back to the
previously selected view. You can also switch
the display by selecting the 0008symbol in the
display and pressing 000Cthe COMAND
controller. ATTENTION ASSIST
Important safety notes ATTENTION ASSIST helps you during long,
monotonous journeys, such as on highways.
It is active in the range between 50 mph
(80 km/h) and 112 mph (180 km/h).
If ATTENTION ASSIST detects typical
indicators of fatigue or increasing lapses in
concentration on the part of the driver, it
suggests you take a break.
ATTENTION ASSIST assesses your level of
fatigue or lapses in concentration by taking
the following criteria into account:
R
your personal driving style, e.g. steering
characteristics
R journey details, e.g. time of day and length
of journey
ATTENTION ASSIST is only an aid to the
driver. It might not always recognize fatigue
or increasing inattentiveness in time or fail to
recognize them at all. The system is not a
substitute for a well-rested and attentive
driver.
The functionality of ATTENTION ASSIST is
restricted and warnings may be delayed or
not occur at all:
R if the road condition is poor, e.g. if the
surface is uneven or if there are potholes
R if there is a strong side wind
R if you have adopted a sporty driving style
with high cornering speeds or high rates of
acceleration
R if you are predominantly driving slower
than 50 mph (80 km/h) or faster than
112 mph (180 km/h)
R if you are currently using COMAND or
making a telephone call with it
R if the time has been set incorrectly
R in active driving situations, such as when
you change lanes or change your speed Driving systems
229Driving and parking Z
Warning and display messages in the
multifunction display
X
Activate ATTENTION ASSIST using the on-
board computer (Y page 273).
X If ATTENTION ASSIST is active, it will not
warn you until at least 20 minutes after
you rjourney has begun. You then hear an
intermittent warning tonet wice and the
Attention Assist: Take a Break! message appears in the multifunction
display.
If necessary, take a break.
X Press the 000Bor0007 button to confirm
the message.
On long journeys, take regular breaks in good
time to allow yourself to rest properly. If you
do not take a break and ATTENTION ASSIST
still detects increasing lapses in
concentration, you will be warned again after
15 minutes at the earliest.
ATTENTION ASSIST is reset when you
continue your journey and starts assessing
your tiredness again if:
R you switch off the engine.
R you take off your seat belt and open the
driver's door, e.g .for a change of drivers or
to take a break. Night View Assist Plus
General notes In addition to the illumination provided by the
normal headlamps, Night View Assist Plus uses infrared light to illuminate the road.
Night View Assist Plus camera
0002picks up
the infrared light and displays a monochrome
image in COMAND. The image displayed in
COMAND corresponds to a road lit up by high-
beam headlamps. This enables you to see the
road's course and any obstacles in good time.
If pedestrian recognition is activated,
pedestrians recognized by the system are
highlighted in the Night View Assist Plus
display.
Light from the headlamps of oncoming
vehicles does not affect the Night View Assist
Plus display in the multifunction display .This
is also the case if you cannot switch on the
high-beam headlamps due to oncoming
traffic.
i Infrared light is not visible to the human
eye and therefore does not glare. Night
View Assist Plus can therefore remain
switched on even if there is oncoming
traffic.
Important safety notes Night View Assist Plus is only an aid and is not
a substitute for attentive driving. Do not rely
on the Night View Assist Plus display. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Drive carefully and always adapt
your driving style to suit the prevailing road
and traffic conditions.
The system may be impaired or may not
function if:
R
there is poor visibility, e.g. due to snow,
rain, fog or spray
R the windshield is dirty, fogged up or
covered, for instance by a sticker, in the
vicinity of the camera
R on bends, on uphill gradients or downhill
gradients 230
Driving systemsDriving and parking