2014 MERCEDES-BENZ GLK-CLASS SUV steering wheel

Safety systems
Display messages Possible causes/consequences and
M
MSolutions !÷
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual ABS (Anti-lock Braking System), ESP
®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, the HOLD function, hill
start assist and ESP ®
trailer stabilization are temporarily
unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes are:
R self-diagnosis is not yet complete.
R the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering
movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. ÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ESP
®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist and
ESP ®
trailer stabilization are unavailable due to a malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. 236
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions The braking distance in an emergency braking situation can thus
increase.
If ESP
®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering
movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. T!
÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS, PRE-
SAFE ®
, the HOLD function, hill start assist and ESP ®
trailer
stabilization are unavailable due to a malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. F(USA
only)
J(Canada
only)
Please Release Please Release
Parking Brake Parking Brake You are driving with the parking brake applied. A warning tone also
sounds.
X
Release the parking brake. Display
messages
237On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
Currently Currently
Unavailable See Unavailable See
Operator's Operator's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Clean the sensors (Y page 309).
X Restart the engine. Blind Spot Assist Blind Spot Assist
Inoperative Inoperative
orActiv
Activ
e Blind Spot
e Blind Spot
Assist Inoperative Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
9indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Park Assist Park Assist
Canceled Canceled The driver's door is open and the driver's seat belt has not been
fastened.
X
Repeat the parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X
While steering intervention is active, make sure that the
multifunction steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 188). Display
messages
253On-board computer and displays Z

Tires
Display messages Possible causes/consequences and
M
MSolutions Check
Check
Tire Pressure Soon Tire Pressure Soon Canada only:
The tire pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 164).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 314).
X Check the tire pressures and, if necessary, correct the tire
pressure.
X Restart the tire pressure loss warning system when the tire
pressure is correct (Y page 337).Check Check
Tire
TirePressure
Pressure
Then Restart Run
Then Restart Run
Flat Indicator Flat Indicator Canada only:
The tire pressure loss warning system generated a display
message and has not been restarted since.
X
Set the correct tire pressure in all four tires.
X Restart the tire pressure loss warning system (Y page 337).Run Flat Indicator Run Flat Indicator
Inoperative Inoperative Canada only:
The tire pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. Correct Correct
Tire Pressure Tire Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressures at the next opportunity (Y page 338).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor (Y page 341).256
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions Check
Check
Tires Tires The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Ypage 164).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 314).
X Check the tire pressure (Y page 338).
X If necessary, correct the tire pressure. Warning Warning
Tire Malfunction Tire Malfunction The tire pressure in one or more tires has dropped suddenly. The
wheel position is shown in the multifunction display.
G WARNING
If you drive with a flat tire, there is a risk of the following hazards:
R a flat tire affects the ability to steer or brake the vehicle.
R you could lose control of the vehicle.
R continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Ypage 164).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 314). Display
messages
257On-board computer and displays Z

Problem Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running.
ABS is temporarily unavailable. BAS, BAS PLUS, ESP
®
, EBD
(electronic brake force distribution), PRE-SAFE ®
,
PRE-SAFE ®
Brake, the HOLD function, hill start assist and
ESP ®
trailer stabilization are therefore also deactivated, for
example.
Possible causes are:
R Self-diagnosis is not yet complete.
R The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident.
X Carefully drive a suitable distance, making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 264
Warning and indicator lamps in the instrument clusterOn-board computer and displays

The mbrace system
To adjust the volume during a call, proceed
as follows:
X Press the WorX button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ïMB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R After the system self-diagnosis, the
Inoperative
Inoperative orService Not Service Not
Activated
Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the ïMB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated. 288
FeaturesSto
wage an d features

Roadside Assistance button
X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The multifunction display shows the
Connecting Call Connecting Call message. The audio
output is muted.
If a connection can be made, the Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 293).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes- Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call
button :flashes while the connection is
being made. The multifunction display 290
FeaturesStowage and features