Problems with PARKTRONIC
Problem Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately five
seconds, and the
indicator lamp in the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately five
seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 309).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in a different location. Active Parking Assist
Important safety notes Active Parking Assist is an electronic parking
aid with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
A suitable parking space is indicated by the
parking symbol. Active steering intervention
can assist you during parking. You may also
use PARKTRONIC (Y page 185). When
PARKTRONIC is switched off, Active Parking
Assist is also unavailable. G
WARNING
The vehicle swings out when parking and in
doing so could cross into the opposite lane.
This could result in a collision with another
road user. There is a risk of an accident.
Pay attention to other road users when
parking. Stop the vehicle if necessary or cancel the Active Parking Assist parking
procedure.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires.
Active Parking Assist is merely an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no
persons, animals or objects in the area in
which you are maneuvering. 188
Driving systemsDriving and parking
A parking space is displayed while you are
driving past it, and until you are
approximately 50 ft (15 m) away from it.
Parking G
WARNING
Active Parking Assist merely aids you by
intervening actively in the steering. If you do
not brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
i When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are
responsible for braking in good time.
Active Parking Assist does not support you
with parking spaces parallel to the direction
of travel if:
R the parking space is on a curb
R the system reads the parking space as
being blocked, for example by foliage or
grass paving blocks
R the area is too small for the vehicle to
maneuver into
R the parking space is bordered by an
obstacle, e.g. a tree, a post or a trailer
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shift the transmission to position R.
The Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
% message appears in the multifunction
display.
X To cancel the procedure: press the
% button on the multifunction steering
wheel or pull away.
or
X To park using Active Parking Assist:
press the abutton on the multifunction
steering wheel.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and Brake Observe Surroundings and Brake Observe Surroundings message appears in the multifunction
display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake
at all times. When backing up, drive at a
speed below approximately 6 mph
(10 km/h). Otherwise Active Parking Assist
will be canceled.
i In tight parking spaces, you will achieve
the best parking results by backing up as
far as possible. When doing so, also
observe the PARKTRONIC messages.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight
parking spaces.
The Park Assist Active Select D
Park Assist Active Select D
Observe Observe Surroundings
Surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate Park Assist Active Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings
message appears in the multifunction
display.
i You will achieve the best results by
waiting for the steering procedure to
complete before pulling away.
X Drive forwards and be ready to brake at all
times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
The Park Assist Active Select R Park Assist Active Select R
Observe
Observe Surroundings
Surroundings message appears in
the multifunction display.
X Further transmission shifts may be
necessary.
As soon as the parking procedure is
complete, the Park Assist Disabled Park Assist Disabled
message appears and a warning tone sounds.
Active Parking Assist no longer supports you
with steering interventions. When Active 190
Driving systemsDriving an
d parking
Once you have exited the parking space
completely, the steering wheel is moved to
the straight-ahead position. You hear a tone
and the Park Assist Finished Park Assist Finished message
appears in the multifunction display. You will
then have to steer and merge into traffic on
your own. PARKTRONIC is still available.
Canceling Active Parking Assist You can cancel Active Parking Assist at any
time.
X Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at
once. The Park Assist Canceled Park Assist Canceled
message appears in the multifunction
display.
or
X Press the PARKTRONIC button on the
center console (Y page 187).
PARKTRONIC is switched off and Active
Parking Assist is immediately canceled.
The Park Assist Canceled
Park Assist Canceled message
appears in the multifunction display.
Active Parking Assist is canceled
automatically if:
R the electric parking brake is engaged
R transmission position Pis selected
R parking using Active Parking Assist is no
longer possible
R you are driving faster than 6 mph
(10 km/h)
R a wheel spins, ESP ®
intervenes or fails. The
÷ warning lamp lights up in the
instrument cluster.
A warning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist Canceled
Park Assist Canceled
message.
If Active Parking Assist is canceled, you must
steer again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator again. Towing a trailer For vehicles with a trailer tow hitch, the
minimum length for parking spaces is slightly
increased.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area.
Rear view camera
General notes :
Rear view camera
Rear view camera :is located in the handle
strip of the tailgate.
Rear view camera :is an optical parking and
maneuvering aid. It uses guide lines to show
the area behind your vehicle in the Audio/
COMAND display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text of messages shown in the
COMAND display depends on the language
setting. The following are examples of rear
view camera messages in the COMAND
display.
Important safety notes The rear view camera is only an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always192
Driving systemsDriving and parking
responsible for safe maneuvering and
parking. When maneuvering or parking, make
sure that there are no persons, animals or
objects in the area in which you are
maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In
this event, have the camera position and
setting checked at a qualified specialist
workshop
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the
vehicle (e.g. license plate holder, bicycle
rack).
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey
is in position 2in the ignition lock.
X Make sure that the "Activation by R gear"
setting is active in COMAND, see the
separate COMAND operating instructions.
X Engage reverse gear.
The area behind the vehicle is shown in the
COMAND display with guide lines.
X To change the function mode for
vehicles with trailer tow hitch: using the
COMAND controller, select symbol :for
the "Reverse parking" function or
symbol ;for "Coupling up a trailer" (see
the separate COMAND operating
instructions).
The symbol of the selected function is
highlighted.
To deactivate: the rear view camera
deactivates in vehicles with an automatic
transmission if you shift the transmission to
P or after driving forwards a short distance.
Displays in the Audio/COMAND display The rear view camera may show a distorted
view of obstacles, show them incorrectly or
not at all. The rear view camera does not show
objects in the following positions:
R
very close to the rear bumper
R under the rear bumper
R in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the
bottom-most guideline. Driving systems
193Driving and parking Z
:
White guide line without turning the
steering wheel, vehicle width including
the exterior mirrors (static)
; Yellow guide line at a distance of
approximately 13 ft (4.0 m) from the rear
of the vehicle
= Red guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
? Yellow lane marking tires at current
steering wheel angle (dynamic) A
Yellow guide line at a distance of
approximately 3 ft (1.0 m) from the rear
of the vehicle
B Vehicle center axle (marker assistance)
C Bumper
D Red guide line at a distance of
approximately 12 in (0.30 m) from the
rear of the vehicle
The guide lines are shown when the
transmission is in position R.
The distance specifications only apply to
objects that are at ground level. Additional messages for vehicles with
PARKTRONIC
:
Front warning display
; Additional PARKTRONIC measurement
operational readiness indicator
= Rear warning display
Vehicles with PARKTRONIC: if
PARKTRONIC is operational (Y page 186), an
additional operational readiness indicator will
appear in COMAND display ;. If the
PARKTRONIC warning displays are active or
light up, warning displays :and =are also
active or light up correspondingly in the
COMAND display.
"Reverse parking" function X
Make sure that the rear view camera is
activated and the "Reverse parking"
function is selected; see the separate
operating instructions for the audio
system/COMAND.
The lane and the guide lines are shown. 194
Driving systemsDriving and parking
:
Ball coupling
; Red guide line at a distance of
approximately 12 in (0.30 m)from the ball
coupling
= Trailer drawbar marker assistant
? Trailer drawbar
A Symbol for the "Coupling up a trailer"
function
X Select symbol Ausing the COMAND
controller, see COMAND.
The "Coupling up a trailer" function is
selected. The distance specifications now
only apply to objects that are at the same
level as the ball coupling.
X Reverse carefully, making sure that trailer
drawbar marker assistant =points
approximately in the direction of trailer
drawbar ?.
X Reverse carefully until the trailer
drawbar ?reaches red guide line ;.
X Couple up the trailer (Y page 212).360° camera
General notes The 360° camera is a system consisting of
four cameras.
The system analyzes images from the
following cameras:
R Rear view camera
R Front camera
R Two cameras in the exterior rear view
mirrors The cameras capture the immediate
surroundings of the vehicle. The system
supports you, e.g. when parking or if vision is
restricted at an exit.
The 360° camera images can be shown in full
screen mode or in seven different split-screen
views on the COMAND display. A split-screen
view also includes a top view of the vehicle.
This view is calculated from the data supplied
by the installed cameras (virtual camera).
The seven split-screen views are:
R
top view and picture from the rear view
camera (130° viewing angle)
R top view and picture from the front camera
(without displaying the maximum steering
wheel angle)
R top view and enlarged rear view
R top view and enlarged front view
R top view and trailer view (vehicles with
trailer tow hitch)
R top view and pictures from the rearward
facing mirror cameras (rear wheel view)
R top view and pictures from the forward
facing mirror cameras (front wheel view)
i The top view and trailer view are available
for vehicles equipped with a trailer tow
hitch.
When the function is active and you shift the
transmission from position Dor Rto N, you
see the previous view in the COMAND
display. The dynamic guidelines are hidden.
When you change between transmission
positions Dand R, you see the previously
selected front or rear view.
Important safety notes The 360° camera is only an aid. It is not a
replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering and
parking. When maneuvering or parking, make
sure that there are no persons, animals or
objects in the area in which you are
maneuvering. Driving systems
197Driving and parking Z
The 360° camera may show a distorted view
of obstacles, show them incorrectly or not at
all. It cannot show objects in the following
areas:
R under the front bumper
R very close to the front bumper
R very close to the rear bumper
R under the rear bumper
R in close range above the handle on the
trunk lid
R very close to the exterior mirrors
You are always responsible for safety, and
must always pay attention to your
surroundings when parking and
maneuvering. This applies to the areas
behind, in front of and beside the vehicle. You
could otherwise endanger yourself and
others.
The 360° camera will not function or will
function in a limited manner:
R if the doors are open
R if the exterior mirrors are folded in
R the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the cameras are exposed to very bright
light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if you exit a heated garage in winter,
resulting in a rapid change in temperature
R if the camera lenses are dirty or covered
R if the vehicle components in which the
cameras are installed are damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop.
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage
to objects or the vehicle. Activation conditions The 360° camera image can be displayed if:
R
your vehicle is equipped with a 360°
camera
R COMAND is switched on, see the separate
COMAND operating instructions
R the 360° Camera 360° Camera function is activated
Activating the 360° camera using the
SYS button X
Press and hold the Wbutton for longer
than 2 seconds, see the separate COMAND
operating instructions.
Depending on whether position Dor Ris
engaged, the following is shown:
R full screen display with the image from
the front camera
R full screen display with the image from
the rear camera
Activating the 360° camera with
COMAND X
Press the Wbutton, see the separate
COMAND operating instructions.
X Select System
System by turning cVdthe
COMAND controller and press Wto
confirm.
X Select 360° Camera
360° Camera and pressWto
confirm.
Depending on whether position Dor Ris
engaged, the following is shown:
R a split screen with top view and the
image from the front camera or
R a split screen with top view and the
image from the rear view camera
For further information about the COMAND
controller, see the separate COMAND
operating instructions. 198
Driving systemsDriving and parking
R
if you have adopted a sporty driving style
with high cornering speeds or high rates of
acceleration
R if you are predominantly driving slower
than 50 mph (80 km/h) or faster than
112 mph (180 km/h)
R if you are currently using COMAND or
making a telephone call with it
R if the time has been set incorrectly
R in active driving situations, such as when
you change lanes or change your speed
Warning and display messages in the
multifunction display X
Activate ATTENTION ASSIST using the on-
board computer (Y page 229).
If ATTENTION ASSIST is active, you will be
warned no sooner than 20 minutes after your
journey has begun. You then hear an
intermittent warning tone twice and the
Attention Assist: Drowsiness
Attention Assist: Drowsiness
detected detected message appears in the
multifunction display.
X If necessary, take a break.
X Press the abutton to confirm the
message.
On long journeys, take regular breaks in good
time to allow yourself to rest properly. If you
do not take a break, you will be warned again
after 15 minutes at the earliest. The
precondition for this is that
ATTENTION ASSIST still detects typical
indicators of fatigue or increasing lapses in
concentration.
ATTENTION ASSIST is reset when you
continue your journey and starts assessing
your tiredness again if:
R you switch off the engine.
R you take off your seat belt and open the
driver's door, e.g. for a change of drivers or
to take a break.
The assistance graphic shows the é
symbol when ATTENTION ASSIST is
deactivated (Y page 228). Lane Tracking package
General notes The Lane Tracking package consists of Blind
Spot Assist (Y
page 202) and Lane Keeping
Assist (Y page 204).
Blind Spot Assist General notes
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from a speed of
approximately 20 mph
(30 km/h). A warning
display in the exterior mirrors draws your
attention to vehicles detected in the
monitored area. If you then switch on the
corresponding turn signal to change lanes,
you will also receive a visual and audible
collision warning. Blind Spot Assist uses
sensors in the rear bumper for monitoring
purposes.
For Blind Spot Assist to assist you, the radar
sensor system must be operational.
Important safety notes
Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving. Always ensure that there is
sufficient distance to the side for other road
users and obstacles. G
WARNING
Blind Spot Assist does not react to:
R vehicles overtaken too closely on the side,
placing them in the blind spot area
R vehicles which approach with a large speed
differential and overtake your vehicle
As a result, Blind Spot Assist may not give
warnings in such situations. There is a risk of
an accident.
Always observe the traffic conditions
carefully, and maintain a safe lateral distance.
i USA only:
This device has been approved by the FCC
as a "Vehicular Radar System". The radar 202
Driving systemsDriving and parking