2014 MERCEDES-BENZ GLK-CLASS SUV light

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Panic alarm
X
To activate: press!button :for
approximately one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press!button :
again.
or
X Insert the SmartKey into the ignition lock.
or
X Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the
vehicle. Occupant safety
Overview of occupant safety
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints/NECK-PRO
luxury head restraints
R air bag system components with:
-PASSENGER AIR BAG OFF indicator lamp
- front-passenger seat with Occupant
Classification System (OCS)
The different air bag systems work
independently of each other. The protective
functions of the system work in conjunction
with each other. Not all air bags are always
deployed in an accident. G
WARNING
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i For information on infants and children
traveling with you in the vehicle restraint
systems for infants and children, see
"Children in the vehicle" (Y page 61).42
Occupant safetySafety

SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
The 6 SRS warning lamp
R Air bags
R Air bag control unit (with crash sensors)
R Emergency Tensioning Devices
R Belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS warning lamp G
WARNING
If SRS is malfunctioning, child restraint
system components may be triggered
unintentionally or might not be triggered at all
in the event of an accident with a high rate of
vehicle deceleration. There is an increased
risk of injury, possibly even fatal.
Have SRS checked and repaired immediately
at a qualified specialist workshop.
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness when the 6SRS warning lamp
goes out while the engine is running. There is a malfunction if:
R
the 6 SRS warning lamp does not light
up when the ignition is switched on
R the engine is running and the 6SRS
warning lamp does not go out after a few
seconds
R the engine is running and the 6SRS
warning lamp lights up again
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags G
WARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag Occupant safety
43Safety
Z

i
After an air bag has been deployed, have
the vehicle towed to the nearest qualified
specialist workshop, even if your vehicle is
ready to drive.
Front air bags The front air bags increase protection for the
driver's and front passenger's head and
chest. Driver's air bag
:deploys in front of the
steering wheel; front-passenger front air
bag ;deploys in front of and above the glove
box.
They are deployed:
R at the start of an accident with a high rate
of vehicle acceleration or deceleration in a
longitudinal direction
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of other air bags in the
vehicle
The release time of the front air bags is
dependent upon the use of the seat belt.
If the vehicle rolls over, the front air bags are
generally not deployed. If the system detects
high vehicle deceleration in a longitudinal
direction, the front air bags are deployed.
Your vehicle has adaptive, two-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. In the first deployment stage,
the front air bag is filled with enough
propellant gas to reduce the risk of injuries. The front air bag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The deployment of front-passenger front air
bag ;is also influenced by the weight
category of the front passenger, which is
determined by the Occupant Classification
System (OCS) (Y page 49).
The lighter the passenger-side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for
second stage inflation of the front-passenger
front air bag. In the second stage, the front
air bags are inflated with the maximum
amount of propellant gas available.
The front air bags are not deployed in
situations where a low impact severity is
predicted. You will then be protected by the
fastened seat belt.
The front-passenger front air bag will only be
deployed if:
R the system, based on the OCS weight
sensor readings, detects that the front-
passenger seat is occupied
R the PASSENGER AIR BAG OFF indicator
lamp on the center console is not lit
(Y page 49)
R the air bag control unit predicts a high-
impact severity
Driver's knee bag 46
Occupant safetySafety

front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
45 indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 45
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
45 indicator lamp while driving to
make sure that the 45indicator
lamp is illuminated. If the 45
indicator lamp goes out or remains out, do
not transport a child on the front-passenger
seat until the system has been repaired.
A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates. R
If you place a child in a forward-facing child
restraint on the front-passenger seat:
-move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy.
The OCS may have detected that the seat:
R is empty or occupied by the weight of a
typical child up to twelve months old,
seated in a child restraint system.
R is occupied by a small individual, such as a
young teenager or a small adult.
R is occupied by a child in a child restraint
system whose weight is greater than that
of a typical twelve month old child.
These are examples of when the OCS
deactivates the front-passenger front air bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag. If the SmartKey is removed from the ignition
lock or is in position
0, the PASSENGER AIR
BAG OFF indicator lamp does not light up. Occupant safety
51Safety Z

G
WARNING
If the red 6SRS warning lamp in the
instrument cluster and the 45
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test The PASSENGER AIR BAG OFF indicator lamp
lights up if you:
R turn the SmartKey to position 1or 2in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice on vehicles with KEYLESS-
GO.
When an adult is sitting correctly on the front-
passenger seat and is categorized by the OCS
system as an adult, the PASSENGER AIR BAG
OFF indicator lamp lights up and goes off
again after approximately six seconds.
If the seat is not occupied and the OCS
system classifies the front-passenger seat as
being empty, the PASSENGER AIR BAG OFF
indicator lamp will continue to light up and
not go out. G
WARNING
If the 45indicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 53). G
WARNING
Objects between the seat surface and the
child restraint system could affect the
function of the OCS. This could result in the
front-passenger front air bag not functioning
as intended during an accident. This poses an
increased risk of injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. Make
sure that the bottom and back of the child
restraint system make full contact with the
front-passenger seat cushion and backrest.
Always comply with the child restraint system
manufacturer's installation instructions. 52
Occupant safetySafety

Problems with the Occupant Classification System
Problem Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lights up and remains
on.
The person on the
front-passenger seat:
R
has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X
Make sure that the front passenger is sitting in a correct, upright
position.
X Have the OCS checked as soon as possible at a qualified
specialist workshop.
X Observe the additional display messages in the multifunction
display (Y page 242). G
WARNING
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired. Problem Possible causes/consequences and
M MSolutions The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or stays on.
The front-passenger
seat is:
R
unoccupied
R occupied with a
weight up to that of a
typical twelve-
month-old child in a
standard child
restraint system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the backrest and base of the child restraint
system are resting securely on the front-passenger seat. If
necessary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt
being pulled too tightly.
X Check the installation of the child restraint system.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, have
the OCS system checked as soon as possible at a qualified
specialist workshop. Do not transport a child on the front-
passenger seat until the OCS has been repaired.
X Observe the additional display messages in the multifunction
display (Y page 242). Occupant safety
53Safety Z

G
WARNING
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport a child on the front-passenger seat until the system has been repaired. PRE-SAFE
®
(anticipatory occupant
protection system) G
WARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R if BAS PLUS intervenes powerfully on
vehicles with DISTRONIC PLUS
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
If the seat belts are not released:
X When the vehicle is stationary, move the
backrest or seat back slightly.
The seat belt pre-tensioning is reduced and
the locking mechanism is released. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged. More information about seat belt adjustment,
a convenience function integrated into PRE-
SAFE
®
, can be found in the "Seat belt
adjustment" section ( Ypage 58). NECK-PRO head restraints/NECK-
PRO luxury head restraints
G
WARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers
If you do so, the head restraints cannot fulfill
their intended protective function in the event
of an accident. In addition, objects attached
to the head restraints could endanger other
vehicle occupants. There is an increased risk
of injury.
Do not attach any objects to the head
restraints and do not use head restraint
covers.
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and the front-passenger seats
are moved forwards and upwards. This
provides better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 55). Otherwise, the additional 54
Occupant safetySafety

Fastening seat belts
G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. X
Adjust the seat and move the backrest to
an almost vertical position (Y page 98).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your pelvis.
X Engage belt tongue ;in buckle =. X
If necessary, adjust the seat belt to the
appropriate height (Y page 58).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. For further information on special
seat belt retractors, see (Y page 64).
For more information about releasing the seat
belt with release button ?, see "Releasing
seat belts" ( Ypage 59).
Seat belt adjustment The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
R you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2in the ignition lock.
The seat-belt adjustment will apply a
retraction force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 233).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
in the "PRE-SAFE ®
(anticipatory occupant
protection system)" section (Y page 54).
Belt height adjustment You can adjust the seat belt height on the
driver's seat and the front-passenger seat.58
Occupant safetySafety