2014 MERCEDES-BENZ GLK-Class lock

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the event of sudden braking or
a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must
never be exceeded. The gross load limit and the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door (Y
page 342).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
(Y page 342).
Further information can be found in the
"Loading the vehicle" section ( Ypage 342).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R The cargo compartment is the preferred
place to carry objects.
R Position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
R Hook in the cargo net (if installed) when
loading.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. pad sharp edges
for protection. 274
Loading guidelinesStowage and features

Stowage areas
Stowage space
Important safety notes G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
R Always stow objects so that they cannot be
thrown around in such situations.
R Always make sure that objects do not
protrude from stowage spaces, parcel nets
or stowage nets.
R Close the lockable stowage spaces while
driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the cargo compartment.
Observe the loading guidelines (Y page 274).
Stowage compartments in the front Glove box
X
To open: pull handle 0043and open glove box
flap 0044.
X To close: fold glove box flap 0044upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key. X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
0048.
X To unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 0047.
i The glove box can be ventilated
(Y page 141).
Stowage compartment under the armrest X
To open: press left-hand button 0044or right-
hand button 0043.
The stowage compartment opens.
i Depending on the vehicle's equipment, a
USB connection and an AUX IN connection
or a Media Interface are installed in the
stowage compartment. A Media Interface
is a universal interface for portable audio
equipment, e.g. for an iPod ®
or MP3 player
(see the separate Audio or COMAND
Operating Instructions). Stowage areas
275Stowage and features Z

Folding the rear seat backrest back
0043
Backrest
0044 Lock verification indicator
0087 Backrest release handle
X Move the driver's or front-passenger seat
forward if necessary.
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged.
X Fold seat backrest 0043back until it engages.
Red lock status indicator 0044is no longer
visible.
X Adjust the head restraints if necessary
(Y page 102).
X Move the driver's or front-passenger seat
back if necessary. Securing cargo
Cargo tie-down rings G
WARNING
The Top Tether anchorages cannot secure a
load. If you secure a load with the Top Tether
anchorages, the Top Tether anchorages could
be pulled out during braking, abrupt changes
in direction or in the event of an accident. The
load could slip, tip over or be flung around and
thereby hit vehicle occupants. There is a risk
of injury. Only use the cargo tie down rings when
securing a load.
Observe the following notes on securing
loads:
R Observe the loading guidelines
(Y page 274).
R Secure the load using the cargo tie-down
rings.
R Distribute the load on the cargo tie down
rings evenly.
R Do not use elastic straps or nets to secure
a load, as these are only intended as an
anti-slip protection for light loads.
R Do not route tie-downs across sharp edges
or corners.
R Pad sharp edges for protection.
There are four cargo tie down rings in the
cargo compartment and two in the rear-
compartment footwells 14
. 0043
Cargo tie-down rings in the cargo
compartment
14 Canada only. Stowage areas
277Stowage and featu res Z

X
To open: pull cover 0044out by its top edge.
X To remove the insert: press release
button 0087and lift the insert up and out.
X To install the insert: install insert0043from
above into the holder and press down into
the holder until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit. X
Turn the SmartKey to position 2in the
ignition lock (Y page 145).
X To open: slide cover 0043forwards. X
Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out
automatically when the heating element is
red-hot.
X To close: pull cover 0043back. 12 V sockets
General notes The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock (Y page 145).
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-compartment center
console X
To open: slide cover 0043forwards.
X Lift up the cover of socket 0044.
X To close: pull cover 0043back. 284
FeaturesSto
wage an d features

You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No , the address can be saved
in the address book.
i The destination download function is
available if the relevant mobile phone
network is available and data transfer is
possible.
i The destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the
current route section.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
X
Contact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at 292
FeaturesStowage and features

1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Doors
Locked Remotely Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is
automatically informed. Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the
Roadside Roadside
Assistance Connected
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis Request for vehicle diagnosis
received. Start vehicle diagnosis? received. Start vehicle diagnosis?
message appears in the display.
X Confirm the message with Yes Yes.
X When the Vehicle Diagnosis Please
Vehicle Diagnosis Please
start ignition
start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 145).
X When the Please follow the
Please follow the
instructions
instructions received
receivedby
byphone
phone and
and
move your vehicle to a safe
move your vehicle to a safe
position. position. message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis Vehicle diagnosis
activated.
activated. message.
When the diagnosis is completed, the Send
Send
vehicle diagnostics data//(Voice
vehicle diagnostics data//(Voice
connection may be//interrupted connection may be//interrupted
during during data
datatransfer)
transfer) message appears. Features
293Stowage and features Z

Programming
Programming buttons
Observe the "Important safety notes"
(Y
page 295). Integrated garage door opener in the rear-view
mirror
Garage door remote control
0083is not part of
the integrated garage door opener.
X The first time before programming, clear
the integrated garage door opener memory
(Y page 298).
X Turn the SmartKey to position 2in the
ignition lock.
X Press and hold one of buttons 0044to0085 on
the integrated garage door opener.
After a short time, indicator lamp 0043lights
up yellow.
i Indicator lamp 0043lights up yellow as soon
as button 0044,0087or0085 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 0043will only light up yellow after ten
seconds have elapsed.
X Release button 0044,0087or0085. Indicator
lamp 0043flashes yellow.
X Point garage door remote control 0083
towards buttons 0044to0085 on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control 0083and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be necessary. You should test every position
for at least 25 seconds before trying
another position.
X Press and hold button 0084on remote control
0083 until indicator lamp 0043lights up green.
If indicator lamp 0043lights up green or
flashes, then programming has been
successful.
X Release button 0084on remote control 0083for
the garage door drive system.
X If indicator lamp 0043lights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 0083and the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Observe the "Important safety notes"
(Y page 295).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls"). 296
FeaturesStowage and features

Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2in the
ignition lock.
X Press button 0044,0087or0085 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0043lights up green.
Garage door system with a rolling code:
indicator lamp 0043flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0043lights
up yellow. Press button 0044,0087or0085 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0044and 0085.
The indicator lamp lights up yellow.
X Press and hold buttons 0044and 0085until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Floormat on the driver's side
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. X
Slide the seat backwards.
X To install: place the floormat in the
footwell.
X Press studs 0043onto retainers 0044.
X To remove: pull the floormat off
retainers 0044.
X Remove the floormat. 298
FeaturesStowage and features