2014 MERCEDES-BENZ GLK-Class ESP

H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. !
Make sure that the automatic
transmission is in position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. 306
CareMaintenance and care

Cleaning the exhaust pipes
!
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Observe the note on care provided by the
trailer manufacturer.
The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly grease the ball of the
ball coupling again.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist
workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces. 310
CareMaintenance and care

You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a
standard tire may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tire).
Important safety notes G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, ABS (anti-lock braking system) or
ESP ®
(Electronic Stability Program). The
operating safety of your vehicle may be
restricted. You could lose control of the
vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out at a qualified specialist
workshop.
For further information about ABS and ESP ®
,
see (Y page 67) and ( Ypage 69). G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly
explosive gases of a battery. There is a risk of
an explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting. 316
Battery (vehicle)Breakdown assistance

Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks. Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified specialist workshop if you wish to leave your
vehicle parked for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contact a qualified specialist workshop
for further information.
i
Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock; see the separate operating
instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the panorama roof with power tilt/
sliding panel. (Y page 94)
R reset the function for folding the exterior
mirrors in/out automatically by folding
the mirrors out once (Y page 107)15
. Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
15 This function is only available in vehicles for Canada. 318
Battery (vehicle)Breakdown assistance

Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Ypage 322).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
X Switch on the hazard warning lamps
(Y page 115).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 322).
X Switch on the hazard warning lamps
(Y page 115).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the indicator
lamps for the direction of travel flash. After
resetting the combination switch, the
hazard warning lamp starts flashing again.
X Turn the SmartKey to position 2in the
ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 320).
Have the vehicle transported on a transporter
or trailer. 324
Towing and tow-startingBreakdown assistance

Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Y page 320). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher
amperage, the electric cables could be
overloaded. This could result in a fire. There
is a risk of an accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the components on the circuit and their functions
stop operating.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 164).
X Switch off all electrical consumers.
X Turn the SmartKey to position 0in the
ignition lock and remove it (Y page 145).
or
X On vehicles with KEYLESS-GO, make sure
the ignition is switched off (Y page 145).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R Fuse box on the driver's side of the
dashboard
R Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R Fuse box in the stowage well under the
cargo compartment floor on the right-hand
side of the vehicle, when viewed in the
direction of travel
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the cargo compartment floor
(Y page 314). Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover. Fuses
325Breakdown assistance Z

For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached.
Treadwear indicators (TWI) are required by
law. Six indicators are positioned on the tire
tread. They are visible once the tread depth
is approximately 00CDin (1.6 mm). If this is the
case, the tire is so worn that it must be
replaced. Bar indicator
0043for tread wear is integrated
into the tire tread. Selecting, mounting and replacing
tires
R Only mount tires and wheels of the same
type and make.
Exception: it is permissible to install a
different type or make in the event of a flat
tire. Observe the "MOExtended tires (tires
with run-flat characteristics)" section
(Y page 315).
R Only mount tires of the correct size onto
the wheels.
R After mounting new tires, break them in at
moderate speeds for the first 60 miles
(100 km), as they only reach their full
performance after this distance.
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after six years at the
latest, regardless of wear. Observe the notes on the emergency spare
wheel (Y
page 361). MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor and on wheels specifically tested by
Mercedes-Benz.
Notes on driving with MOExtended tires in the
event of a flat tire can be found in the
"Breakdown assistance" section
(Y page 315). Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 354). Driving with summer tires
At temperatures below 45 ‡(+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your
vehicle to M+S tires. Using summer tires at
very cold temperatures could cause cracks to
form, thereby damaging the tires
permanently. Mercedes-Benz cannot accept
responsibility for this type of damage. M+S tires
G
WARNING
M+S tires with a tire tread depth of less than
00CF in (4 mm) are not suitable for use in winter 332
Winter operationWheels and tires

and do not provide sufficient traction. There
is a risk of an accident.
M+S tires with a tread depth of less than 00CF
in (4 mm) must be replaced immediately.
At temperatures below 45 ‡ (+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the 004Dsnowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter. These tires have
been developed specifically for driving in
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
When you have mounted M+S tires:
X Check the tire pressures (Y page 337).
X Vehicles for Canada: restart the tire
pressure loss warning system
(Y page 337).
X Vehicles for USA: restart the tire pressure
monitor (Y page 338).
For more information on driving with the
emergency spare wheel, see (Y page 361).Snow chains
G
WARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident. To avoid hazardous situations:
R
never install snow chains to the front
wheels
R always install snow chains in pairs to the
rear wheels.
! On some tire sizes there is not enough
space for snow chains. To avoid damage to
the vehicle or tires, observe the "Wheel and
tire combinations" section under "Tires and
wheels".
! Vehicles with steel wheels: if you wish
to mount snow chains on steel wheels,
make sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
that have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
If you intend to mount snow chains, please
bear the following points in mind:
R snow chains may not be mounted on all
wheel/tire combinations. Permissible
wheel-tire combinations (Y page 359).
R only use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to a road that is not snow-covered.
R local regulations may restrict the use of
snow chains. Observe the appropriate
regulations if you wish to mount snow
chains.
R do not exceed the maximum permissible
speed of 30 mph (50 km/h).
i You may wish to deactivate
ESP ®
(Y page 70) when pulling away with
snow chains installed. You can thereby
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
For more information on driving with the
emergency spare wheel, see (Y page 361). Winter operation
333Wheels and tires Z