2014 MERCEDES-BENZ GL-Class oil change

Problems with the transmission
Problem Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 182
RefuelingDriving and parking

conditions when temperatures are around
the freezing point.
For more information on driving with snow
chains, see (Y page 407).
For more information on driving with summer
tires, see (Y page 406).
Observe the notes in the "Winter operation"
section (Y page 406). Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. G
WARNING
If the vehicle level is high, the vehicle center
of gravity is raised. This could cause the
vehicle to tip over more easily on uphill or
downhill gradients. There is a risk of an
accident.
Select the lowest possible vehicle level.
When driving off-road, sand, mud and water,
possibly mixed with oil, for example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake using
the service brake. If the gradient is too steep,
drive backwards in reverse gear.
General notes Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R
Off-road program 1 and 2 (vehicles with the
ON&OFFROAD package) (Y page 258)
R LOW RANGE off-road gear (vehicles with
the ON&OFFROAD package)
(Y page 259)
R Differential lock (vehicles with the
ON&OFFROAD package) (Y page 259)
R Off-road ABS (Y page 68)
R AIRMATIC package (vehicle level)
(Y page 217)
R DSR (Downhill Speed Regulation)
(Y page 256)
Observe the following notes:
R Stop the vehicle before starting to drive
along an off-road route.
R For vehicles with the AIRMATIC
package: select a vehicle level that is
suitable for the off-road terrain. To avoid
damaging the vehicle, make sure there is
always sufficient ground clearance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 345). Driving tips
197Driving and parking Z

R
use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission 376
CareMaintenance and care

camera lens is dirty, visit a qualified
specialist workshop.
X
Fold down the camera cover by recess :.X
Use a soft cloth to clean the windshield in
front of camera ;.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic. !
Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. 382
CareMaintenance and care

Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Cleaning the wheels
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately. Mounting a wheel
Preparing the vehicle X
Vehicle with emergency spare wheel:
when mounting the emergency spare
wheel in the event of a flat tire, follow the
additional notes on vehicle preparation
under "Flat tire" ( Ypage 387).
X Stop the vehicle on solid, non-slippery and
level ground.
X Unload heavy luggage.
X Apply the electric parking brake manually.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.X
Vehicles with the ON&OFFROAD
package: make sure that highway level is
selected (Y page 212).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 167).
X If included in the vehicle equipment,
remove the tire-change tool kit from the
vehicle.
X Secure the vehicle to prevent it from rolling
away.
i Apart from certain country-specific
variations, vehicles are not equipped with
a tire-change tool kit. For information on
which tools are required to perform a wheel
change on your vehicle, consult an
authorized Mercedes-Benz Center.
Necessary wheel-changing tools can
include, for example:
R Jack
R Wheel chock
R Lug wrench
Securing the vehicle to prevent it from
rolling away 428
Changing a wheelWheels and
tires

!
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R gasoline
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.
! Vehicles with diesel particle filters: in
countries outside the EU, only use low
sulfur Euro diesel with a sulfur content of
under 50 ppm. Otherwise, the emission
control system could be damaged.
! Vehicles without a diesel particle
filter: in countries where only diesel fuel
with a high sulfur content is available, you
will need to carry out your vehicle's oil
change at shorter intervals. Further
information on oil change intervals can be
obtained at a qualified specialist workshop.
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for
assistance.
Information on refueling (Y page 183).
Bio-diesel – FAME (fatty acid methyl ester)
Mercedes-Benz USA approves the use of bio-
diesel B5 for all BlueTEC diesel engines. The
concentration of bio-diesel in the ULSD may
not exceed 5% by volume.
Pure bio-diesel and diesel fuel with a higher
percentage of bio-diesel, such as B20, can
damage the engine and the fuel system. For
this reason, they are not approved.
For more information, consult the gas station
staff. The bio-diesel B5 label on the gasoline
pump must clearly state that the standard for
ULSD has been fulfilled. If the label is not
clear, do not refuel the vehicle. Do not refuel your vehicle with fuels unless
they have been approved by Mercedes-Benz.
Information on refueling (Y
page 183).
Low outside temperatures
i Diesel fuel with improved cold flow
properties is available during the winter
months. Further information about fuel
properties can be obtained from oil
companies, e.g. at gas stations. DEF
Important safety notes Comply with the important safety notes for
service products when handling DEF
(Y
page 445).
DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may
experience a burning sensation in your eyes,
nose and throat. Coughing and watering of
the eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
Low outside temperatures DEF freezes at a temperature of
approximately 12 ‡ (-11 †). The vehicle is
delivered from the factory equipped with a
DEF preheating system. Winter operation can
thus be guaranteed even at temperatures
below 12 ‡ (-11 †).448
Service products and filling capacitiesTechnical data

Additives
!
Only use DEF in accordance with ISO
22241. Do not use additives with DEF and
do not dilute DEF with water. This may
destroy the BlueTEC exhaust gas
aftertreatment system.
Purity !
Impurities in DEF (e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly
important with respect to avoiding
malfunctions in the BlueTEC exhaust gas
aftertreatment system.
If DEF is pumped out of the DEF tank, e.g.
during repair work, it must not be returned to
the tank. The purity of the fluid can no longer
be guaranteed.
Filling capacities Model Total capacity
GL 350 BlueTEC 4MATI
C
8.2 US gal
(31.2 l) Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. You could
otherwise cause engine damage or damage
to the exhaust gas aftertreatment. Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
When handling engine oil, observe the
important safety notes on service products
(Y page 445).
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz
Center. Or visit the website
http://bevo.mercedes-benz.co m.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval GL 450 4MATIC
GL 550 4MATIC
278 229.5
AMG vehicles
157 229.5
GL 350 BlueTEC
4MATIC
642 228.51,
229.31,
229.51 i
MB approval is indicated on the oil
containers.
Filling capacities The following values refer to an oil change
including the oil filter.Service products and filling capacities
449Technical data Z

Model Capacity
GL 450 4MATIC
GL 550 4MATIC
9.0 US qt (8.5 l)
AMG vehicles
Without external oil
cooler: 9.0 US qt (8.5 l) GL 350 BlueTEC 4
MATIC
8.5 US qt (8.0 l)
Additives
!
Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE classification
(viscosity) suitable for the prevailing outside
temperatures. The table shows you which
SAE classifications are to be used. The low-
temperature characteristics of engine oils
can deteriorate significantly, e.g. as a result
of aging, soot and fuel deposits. It is therefore
strongly recommended that you carry out
regular oil changes using an approved engine
oil with the appropriate SAE classification. Brake fluid
G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
Comply with the important safety notes for
service products when handling brake fluid
(Y page 445).
The brake fluid change intervals can be found
in the Maintenance Booklet.
Only use brake fluid approved by Mercedes-
Benz according to MB Approval 331.0.
Information about approved brake fluid can
be obtained at any qualified specialist
workshop or on the Internet at
http://bevo.mercedes-benz.com.
i Have the brake fluid regularly replaced at
a qualified specialist workshop and the
replacement confirmed in the Maintenance
Booklet. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled next to the filler neck. Thoroughly
clean the antifreeze from components before
starting the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine. 450
Service products and filling capacitiesTechnical data