2014 MERCEDES-BENZ GL-Class maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring them could result in damage
to the vehicle or personal injury to you or
others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1665846800É1665846800hËÍ

Index
....................................................... 4Introduction
......................................... 23 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................79 Seats, steering wheel and mirrors
..105 Lights and windshield wipers
..........127 Climate control
................................. 145 Driving and parking
..........................165 On-board computer and displays
....271 Stowage and features
......................339 Maintenance and care
......................369 Breakdown assistance
.....................385 Wheels and tires
............................... 403 Technical data
................................... 443 Contents
3

Belt
see Seat belts
Belt force limiter
Activation ......................................... 59
Function ........................................... 59
Blind Spot Assist
Activating/deactivating .................281
Display message ............................ 314
Notes/function .............................. 243
Trailer towing ................................. 245
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 186
BlueTEC (DEF) .................................... 448
Brake Assist see BAS (Brake Assist System)
Brake fluid
Display message ............................ 297
Notes ............................................. 450
Brake lamps
Changing bulbs .............................. 140
Display message ............................ 304
Brakes
ABS .................................................. 67
Adaptive Brake Assist ......................71
BAS .................................................. 68
BAS PLUS ........................................ 68
Brake fluid (notes) .........................450
Display message ............................ 291
High-performance brake system ....195
Important safety notes ..................193
Maintenance .................................. 194
Parking brake ................................ 189
Riding tips ...................................... 193
Warning lamp ................................. 326
Breakdown
see Flat tire
see Towing away
Bulbs
see Replacing bulbs C
California Important notice for retail
customers and lessees ....................25
Calling up a malfunction
see Display messages Car
see Vehicle
Care
360° camera ................................. 380
Carpets .......................................... 383
Car wash ........................................ 376
Display ........................................... 381
Exhaust pipe .................................. 381
Exterior lights ................................ 379
Gear or selector lever ....................382
Interior ........................................... 381
Matte finish ................................... 378
Night View Assist Plus ...................381
Notes ............................................. 376
Paint .............................................. 378
Plastic trim .................................... 382
Power washer ................................ 377
Rear view camera .......................... 380
Roof lining ...................................... 383
Seat belt ........................................ 383
Seat cover ..................................... 383
Sensors ......................................... 380
Steering wheel ............................... 382
Trim pieces .................................... 382
Washing by hand ........................... 377
Wheels ........................................... 379
Windows ........................................ 379
Wiper blades .................................. 379
Wooden trim .................................. 382
Cargo compartment cover
Notes/how to use .........................346
Cargo compartment enlargement
Important safety notes ..................344
Cargo compartment floor
Opening/closing ............................ 347
Stowage well (under) .....................347
Cargo tie down rings .........................345
Car key see SmartKey
Car wash (care) ................................. 376
CD player/CD changer (on-board
computer) .......................................... 278
Center console Lower section .................................. 37
Upper section .................................. 366
Index

Important safety notes
..................263
Installing the ball coupling .............265
Mounting dimensions ....................456
Power supply ................................. 270
Pulling away with a trailer ..............170
Removing the ball coupling ............269
Storing the ball coupling ................269
Trailer drive program .....................255
Trailer loads ................................... 457
Towing away
With both axles on the ground .......399
Tow-starting
Emergency engine starting ............400
Important safety notes ..................397
Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 269
Trailer towing Active Blind Spot Assist .................250
Active Lane Keeping Assist ............253
Blind Spot Assist ............................ 245
PARKTRONIC ................................. 225
Permissible trailer loads and
drawbar noseweights .....................269
Transfer case ..................................... 182
Transmission see Automatic transmission
Transmission position display .........173
Transmission position display
(DIRECT SELECT lever) ......................173
Transporting the vehicle ..................399
Traveling uphill Brow of hill ..................................... 200
Driving downhill ............................. 201
Maximum gradient-climbing
capability ....................................... 200
Trim pieces (cleaning instructions) .382
Trip computer (on-board computer) 275
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 275
Resetting (on-board computer) ......276
Trunk
see Tailgate Turn signals
Display message ............................ 303
Switching on/off ........................... 131
TWR (Tongue Weight Rating)
(definition) ......................................... 427
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking .......................88
From inside the vehicle (central
unlocking button) ............................. 87 V
Vanity mirror (in the sun visor) ........350
Vehicle Correct use ...................................... 28
Data acquisition ............................... 29
Display message ............................ 320
Equipment ....................................... 24
Individual settings ..........................282
Limited Warranty ............................. 29
Loading .......................................... 415
Locking (in an emergency) ...............88
Locking (SmartKey) .......................... 80
Lowering ........................................ 432
Maintenance .................................... 25
Parking for a long period ................ 191
Pulling away ................................... 170
Raising ........................................... 429
Reporting problems .........................28
Securing from rolling away ............428
Towing away .................................. 397
Transporting .................................. 399
Unlocking (in an emergency) ...........88
Unlocking (SmartKey) ......................80
Vehicle data ................................... 453
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 453
Vehicle data (off-road driving) Approach/departure angl e............ 455
Fording depth ................................ 454
Maximum gradient climbing ability 455
Vehicle dimensions ...........................453 Index
21

Vehicle emergency locking
................88
Vehicle identification number see VIN
Vehicle identification plate ..............444
Vehicle level AMG adaptive sport suspension
system ........................................... 221
Vehicle level (display message) .......310
Vehicle maintenance see ASSYST PLUS
Vehicle tool kit .................................. 386
Video Operating the DVD ......................... 279
VIN ...................................................... 444W
Warning and indicator lamps ABS ................................................ 327
Brakes ........................................... 326
Check Engine ................................. 333
Coolant .......................................... 334
Distance warning ........................... 336
DISTRONIC PLUS ........................... 336
ESP ®
.............................................. 329
ESP ®
OFF ....................................... 330
Overview .......................................... 34
PASSENGER AIRBAG OFF ................49
Reserve fuel ................................... 333
Seat belt ........................................ 324
SRS ................................................ 332
Tire pressure monitor ....................337
Warranty .............................................. 24
Washer fluid Display message ............................ 322
Wheel and tire combination
see Tires
Wheel bolt tightening torque ...........432
Wheel chock ...................................... 428
Wheels Changing a wheel .......................... 427
Checking ........................................ 405
Cleaning ......................................... 379
Cleaning (warning) .........................428
Emergency spare wheel .................439
Important safety notes ..................404
Interchanging/changing ................427
Mounting a new wheel ...................431Mounting a wheel
.......................... 428
Overview ........................................ 404
Removing a wheel ..........................431
Storing ........................................... 428
Tightening torque ........................... 432
Wheel size/tire size .......................432
Window curtain air bag
Display message ............................ 300
Operation ........................................ .48
Windows
see Side windows
Windshield
Defrosting ...................................... 159
Infrared reflective .......................... 367
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid .......................374
Notes ............................................. 451
Windshield wipers
Problem (malfunction) ...................143
Rear window wiper ........................141
Replacing the wiper blades ............141
Switching on/off ........................... 140
Winter driving
Slippery road surfaces ...................196
Snow chains .................................. 407
Winter operation
General notes ................................ 406
Overview ........................................ 406
Radiator cover ............................... 371
Snow drive program ....................... 255
Winter tires
M+S tires ....................................... 406
Wiper blades
Cleaning ......................................... 379
Important safety notes ..................141
Replacing ....................................... 141
Replacing (rear window) ................142
Replacing (windshield )................... 141
Wooden trim (cleaning instructions) 382
Workshop see Qualified specialist workshop Z
ZONE function Switching on/off ........................... 15922
Index

Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) when ordering genuine
Mercedes-Benz parts (Y page 444).Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty
Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. The new Service and
Warranty Information booklet will be
posted to you. 24
Introduction

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. Introduction
25 Z

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with 26
Introduction