R
USA: Mercedes-Benz Customer
Assistance Center at 1-800-FOR-
MERCedes (1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid Tele Aid
Doors Locked Remotely
Doors Locked Remotely message appears
in the multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Contact the police.
The police will issue an incident report. This
report has a number.
X Forward this number to the Response
Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace is
automatically connected with the
Customer Assistance center. Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside Roadside
Assistance Connected
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis Request for vehicle diagnosis
received. Start vehicle diagnosis?
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes Yesto confirm the message.
X If the Vehicle Diagnosis: Please
Vehicle Diagnosis: Please
start ignition
start ignition message appears: turn
the SmartKey to position 2in the ignition
lock.
X If the Please follow the
Please follow the
instructions
instructions received
receivedby
byphone
phone and
and
move your vehicle into a safe
move your vehicle into a safe
position position message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel
Cancel , the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis Vehicle diagnosis
activated
activated message appears.
When the check is finished, the Sending
Sending
vehicle diagnosis data... (Voice
vehicle diagnosis data... (Voice
connection may be interrupted connection may be interrupted
during during data
datatransfer)
transfer) message appears.272
FeaturesStowage and features
i
Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center. You can also contact the
following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only:
This device complies with the RSS-210
Rules of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Programming the remote control Programming
G
WARNING
Only press the button on the integrated
garage door opener if there are no persons or
objects present within the sweep of the garage door. Persons could otherwise be
injured as the door moves.
Integrated remote control in the rear-view mirror
0043
Indicator lamp
004400870085 Transmitter buttons
0083 Garage door remote control
0084 Transmitter button on the garage
door remote control
Garage door remote control 0083is not part of
the garage door opener.
i To achieve the best result, insert new
batteries in garage door remote control
0083 of your garage door drive before
programming.
X Delete the memory of the integrated
remote control (Y page 278) before
programming it for the first time.
X Turn the SmartKey to position
2(Y page 139) in the ignition lock.
X Press and hold transmitter button 0044,0087
or 0085.
After a short time, indicator lamp 0043will
start flashing. It flashes approximately
once per second.
i Indicator lamp 0043flashes immediately
the first time that the transmitter button is
programmed. If this transmitter button has
already been programmed, indicator
lamp 0043will only start flashing at a rate of
once a second after 20 seconds have
elapsed.
X Continue to hold the transmitter button. Features
275Stowage and featu res Z
X
Point transmitter button 0083of garage door
remote control 0084towards the transmitter
buttons on the rear-view mirror at a
distance of 2 to 12 inches (5 to 30 cm).
i The distance between garage door
remote control 0083and the integrated
garage door opener depends on the system
of the garage door drive. Several attempts
might be necessary. You should test every
position for at least 20 seconds before
trying another position.
X Keep transmitter button 0084on garage door
remote control 0083pressed until indicator
lamp 0043starts to flash rapidly.
The programming has been successful if
indicator lamp 0043flashes rapidly.
X Release transmitter buttons 0044,0087or0085
on the integrated remote control and
transmitter button 0084on the garage door
remote control.
If indicator lamp 0043goes out after
approximately 20 seconds and has not
flashed rapidly:
X Release transmitter buttons 0044,0087or0085
on the integrated remote control and
transmitter button 0084on the garage door
remote control.
X Repeat the procedure for the other
transmitter buttons. When doing so, vary
the distance between the garage door's
remote control and the transmitter buttons
in the rear-view mirror.
i If the garage door system works with a
rolling code, you must synchronize the
remote control integrated in the rear-view
mirror with the garage door system
receiver after programming.
You will find further information in the
garage door opening system's operating
instructions, e.g. the sections on
"Synchronizing the transmitter" or
"Registering a new transmitter". You can
also call the hotline mentioned above. Synchronizing the rolling code
Integrated remote control in the rear-view mirror
0043
Indicator lamp
004400870085 Transmitter buttons
0083 Garage door remote control
0084 Transmitter button on the garage
door remote control
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
Observe the safety notes when performing
the rolling code synchronization
(Y page 274).
X Turn the SmartKey to position
2(Y page 139) in the ignition lock.
X Press the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under
"Programming of additional remote
controls").
i Usually, you now have 30 seconds to
initiate the next step.
X Press previously programmed button 0044,
0087 or0085 of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission 276
FeaturesStowage and features
door opener. Before performing these
steps, make sure that new batteries have
been inserted in the garage door remote
control.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door 0043
Indicator lamp
004400870085 Transmitter buttons
0083 Garage door remote control
0084 Transmitter button on the garage
door remote control
Once programmed, the integrated remote
control will assume the function of the garage
door system's remote control. Please also
read the operating instructions for the garage
door system.
X Turn the SmartKey to position
2(Y page 139) in the ignition lock.
X Press transmitter button 0044,0087or0085 on
the integrated remote control in the rear-
view mirror that is programmed to operate
the garage door.
Garage door system with fixed code:
indicator lamp 0043lights up continuously.
Garage door system with rolling code:
indicator lamp 0043flashes briefly and then
lights up for approximately two seconds.
This is repeated for up to 20 seconds.
i The transmitter will transmit a signal for
as long as the transmitter button is being
pressed. The transmission will be halted after a maximum of 20 seconds and
indicator lamp
0043will flash. Press the
transmitter button again, if necessary.
Clearing the remote control memory 0043
Indicator lamp
004400870085 Transmitter buttons
0083 Garage door remote control
0084 Transmitter button on the garage
door remote control
X Turn the SmartKey to position
2(Y page 139) in the ignition lock.
X Press and hold transmitter buttons 0044
and 0085for approximately 20 seconds until
indicator lamp 0043flashes rapidly.
The memory is cleared.
i You should clear the remote control
memory before selling the vehicle. Floormat on the driver's side
G
WARNING
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement. 278
FeaturesStowage and features
X
Visit a qualified specialist workshop as
soon as possible. Care
General notes
G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner. Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. The exterior mirrors could
otherwise be damaged.
! Make sure that the automatic
transmission is in position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (airflow control is turned to
position 0/the0058and0056 buttons
are switched off).
R the windshield wiper switch is at position
0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start. 288
CareMaintenance and care
The jack is located under the rear bench seat
on the right-hand side when viewed in the
direction of travel.
X Fold rear bench seat (Y page 260)
forwards.
X Open cover 0043.
X Pull bar 0087upwards and detach from
tab 0085.
X Remove jack 0044. Exterior spare wheel bracket
General notes G
WARNING
If the spare tire is more than 6 years old or is
not the same model as the regular tires, have
the spare tire replaced with a new tire at the
nearest Mercedes-Benz Center.
Never operate the vehicle with more than one
spare wheel mounted. G
WARNING
The wheel or tire size as well as the tire type
of the spare wheel or emergency spare wheel
and the wheel to be replaced may differ.
Mounting an emergency spare wheel may
severely impair the driving characteristics.
There is a risk of an accident. To avoid hazardous situations:
R
adapt your driving style accordingly and
drive carefully.
R never mount more than one spare wheel or
emergency spare wheel that differs in size.
R only use a spare wheel or emergency spare
wheel of a different size briefly.
R do not switch ESP ®
off.
R have a spare wheel or emergency spare
wheel of a different size replaced at the
nearest qualified specialist workshop.
Observe that the wheel and tire dimensions
as well as the tire type must be correct.
You must not exceed the maximum speed of
50 mph (80 km/h) when using spare wheels
of differing sizes.
i When changing a wheel, you should also
observe the safety notes in the "Flat tire"
section (Y page 334).
The spare wheel is on the outer side of the
rear door.
Stainless-steel spare hub cap X
Take the screwdriver out of the vehicle tool
kit (Y page 296).
X Open the lock on cover ring 0043with
screwdriver 0087or a similar tool.
X Fold tab 0044down. Where will I find...?
297Breakdown assistance Z
X
Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, ABS (anti-lock braking system) or
ESP ®
(Electronic Stability Program). The
operating safety of your vehicle may be
restricted. You could lose control of the
vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out at a qualified specialist
workshop.
If ABS malfunctions, the wheels can lock
during braking. This limits the steerability of
the vehicle when braking and may increase
the braking distance.
If ESP ®
malfunctions, the vehicle will not be
stabilized if it starts to skid or a wheel starts
to spin. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilized if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly Battery (vehicle)
299Breakdown assistance
Z
Before changing a fuse
X Park the vehicle and apply the parking
brake.
X Switch off all electrical consumers.
X Remove the SmartKey from the ignition
lock.
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R Main fuse box on the driver's side of the
dashboard
R Fuse box in the front-passenger footwell
R Fuse box in the transmission tunnel
R Fuse box in the battery case
R Fuse box in the cargo compartment
The fuse allocation chart and the spare fuses
are in the main fuse box on the dashboard
(Y page 309).
You will find the fuse removal device in the
vehicle tool kit (Y page 296). Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. X
Open the front-passenger door.
X To open: pull cover 0043outwards in the
direction of the arrow and remove it.
X To close: clip in cover 0043on the front of
the dashboard.
X Fold cover 0043inwards until it engages. Fuse box in the front-passenger
footwell
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. X
Unscrew screws 0043.
X Lift up cover 0044in the direction of the
arrow. Fuses
309Breakdo wn assis tance Z