2014 MERCEDES-BENZ G-Class service

MB Info call button
X
Open the stowage compartment under the
armrest (Y page 258).
X Press Roadside Assistance button 0043for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp 0044in Roadside Assistance
button 0043flashes while the call is active.
The Connecting
Connecting Call Callmessage appears in
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Call
Connected Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
R Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at
http://
www.mbusa.com 2
Log in under "Owners
Online".
i If the indicator lamp in MB Info call
button 0043is flashing continuously and no
voice connection with the Response center
has been established, then the mbrace
system has not been able to initiate an MB
Info call (e.g. the relevant mobile phone
network is not available). The Call
Call
Failed Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the
0076button on the
multifunction steering wheel or the
corresponding COMAND button for ending a
telephone call.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
2 USA only. 270
FeaturesStowage and features

Downloading destinations in COMAND
Destination Download gives you access to a
database with over ten million points of
interest (POIs) which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
i Information on the components and
operating principles of the COMAND
system can be found in the separate
COMAND operating instructions.
X Select Yes
Yes with the 0059or0065 button
on COMAND.
X Confirm with the 008Bbutton on COMAND.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
X Contact the following service hotlines: R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time arranged
with the Response Center.
X Press the release button on the door handle
of the rear door for at least 20 seconds until
the indicator lamp in the SOS button
(Y page 268) flashes.
The Connecting Call
Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can be opened via
the Internet in the "Owner's Online" section
using your identification number and
password 3
.
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Connecting Call
Callmessage appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If the lock cylinder on the rear door is
pressed for longer than 20 seconds before
receiving authorization for remote
unlocking from the Response center, you
must wait 15 minutes before you can press
the lock cylinder on the rear door again.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be remotely locked within
four days of the ignition being turned off.
X
Contact the following service hotlines:
3 USA only. Features
271Stowage and fea tures Z

R
USA: Mercedes-Benz Customer
Assistance Center at 1-800-FOR-
MERCedes (1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid Tele Aid
Doors Locked Remotely
Doors Locked Remotely message appears
in the multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Contact the police.
The police will issue an incident report. This
report has a number.
X Forward this number to the Response
Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace is
automatically connected with the
Customer Assistance center. Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside Roadside
Assistance Connected
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis Request for vehicle diagnosis
received. Start vehicle diagnosis?
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes Yesto confirm the message.
X If the Vehicle Diagnosis: Please
Vehicle Diagnosis: Please
start ignition
start ignition message appears: turn
the SmartKey to position 2in the ignition
lock.
X If the Please follow the
Please follow the
instructions
instructions received
receivedby
byphone
phone and
and
move your vehicle into a safe
move your vehicle into a safe
position position message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel
Cancel , the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis Vehicle diagnosis
activated
activated message appears.
When the check is finished, the Sending
Sending
vehicle diagnosis data... (Voice
vehicle diagnosis data... (Voice
connection may be interrupted connection may be interrupted
during during data
datatransfer)
transfer) message appears.272
FeaturesStowage and features

The vehicle data can now be sent to the
Customer Assistance center.
X Press OK
OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis: Vehicle Diagnosis:
Transferring data...
Transferring data... message
appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 25).
Information on Roadside Assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system, the
'Route name' has been saved to
'Route name' has been saved to
memory card. Do you want to start memory card. Do you want to start
route guidance? route guidance? message appears on the
COMAND display. The route is saved to the
SD memory card.
X To start route guidance: selectYes Yes.
An overview of the route is shown in the
display.
i If you select No
No, the saved route can be
called up later in the navigation menu.
X Select Start
Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded Features
273Stowage and features Z

Geo fencing
Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm With this function, you can trigger the
vehicle's panic alarm via text message. An
alarm sounds and the exterior lighting
flashes. Depending on the setting, the panic
alarm lasts five or ten seconds. Afterwards,
the alarm switches off. Brush guard (USA only)
G
WARNING
The brush guard is designed solely to enhance
the appearance of the vehicle and help
protect grille and headlamps from minor
mishaps, either on or off road.
Since the safety characteristics are limited in
the event of an accident, brush guard are not
intended to prevent injury or damage in the
event of an accident. Also observe state and
local regulations on installation and use. Raise and lower the brush guard in an open
space with plenty of room.
i If you wish to remove the brush guard,
contact a qualified specialist workshop. Garage door opener
Important safety notes G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
You can use the HomeLink ®
garage door
opener integrated into the rear-view mirror to
operate up to three different gate/garage
door opener systems. 274
FeaturesStowage and features

i
Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center. You can also contact the
following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only:
This device complies with the RSS-210
Rules of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Programming the remote control Programming
G
WARNING
Only press the button on the integrated
garage door opener if there are no persons or
objects present within the sweep of the garage door. Persons could otherwise be
injured as the door moves.
Integrated remote control in the rear-view mirror
0043
Indicator lamp
004400870085 Transmitter buttons
0083 Garage door remote control
0084 Transmitter button on the garage
door remote control
Garage door remote control 0083is not part of
the garage door opener.
i To achieve the best result, insert new
batteries in garage door remote control
0083 of your garage door drive before
programming.
X Delete the memory of the integrated
remote control (Y page 278) before
programming it for the first time.
X Turn the SmartKey to position
2(Y page 139) in the ignition lock.
X Press and hold transmitter button 0044,0087
or 0085.
After a short time, indicator lamp 0043will
start flashing. It flashes approximately
once per second.
i Indicator lamp 0043flashes immediately
the first time that the transmitter button is
programmed. If this transmitter button has
already been programmed, indicator
lamp 0043will only start flashing at a rate of
once a second after 20 seconds have
elapsed.
X Continue to hold the transmitter button. Features
275Stowage and featu res Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
Certain components in the engine
compartment may be very hot, e.g. the drive
system and radiator. Working in the engine
compartment poses a risk of injury.
If possible, let the drive system cool down and
only touch the following described
components. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R remove jewelery and watches
R keep items of clothing and hair, for
example, away from moving parts G
WARNING
The engine is equipped with a transistorized
ignition system. Because of the high voltage,
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system:
R with the engine running
R while starting the engine
R when the ignition is switched on and the
engine is turned manually G
WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured
by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
Do not touch the following when the ignition
is switched on:
R ignition coils
R spark plug connectors
R test socket 282
Engine compartmentMaintenance and care

X
Slowly slide oil dipstick 0043into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0087and
MAX mark 0044, the oil level is correct.
X Add oil if necessary.
Checking the oil level using the on-
board computer !
Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
G 65 AMG: the oil level can be checked using
the on-board computer only.
On all other models, the oil dipstick must be
used to check the engine oil level.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2in the ignition lock.
X Press the 0041or0068 button on the
steering wheel to select the following
message: The measurement takes a few seconds. You
will see one of the following messages in the
multifunction display:
R Engine Oil Level OK Engine Oil Level OK
R Add 1.0 qt
Add 1.0 qt (Canada:1.0 liter
1.0 liter) to
to
reach maximum oil level.
reach maximum oil level.
R Add 1.5 qts
Add 1.5 qts (Canada:1.5 liters
1.5 liters )to
to
reach maximum oil level.
reach maximum oil level.
R Add
Add 2.0 qts.
2.0 qts. (Canada:2.0 liters
2.0 liters )to
to
reach maximum oil level.
reach maximum oil level. X
Add oil if necessary.
If the engine is at normal operating
temperature and the Engine oil Reduce
Engine oil Reduce
oil oil level
level display appears, too much oil has
been added.
X Have excess oil siphoned off.
If the Switch on ignition to check
Switch on ignition to check
engine oil level engine oil level message appears:
X Turn the SmartKey to position 2in the
ignition lock (Y page 139).
If the Observe waiting time
Observe waiting time message
appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, repeat the measurement
after approximately 30 minutes.
If the Engine oil level Not when
Engine oil level Not when
engine on engine on message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the
measurement.
i If you wish to cancel the measurement,
press the 0068or0041 button on the
multifunction steering wheel.
Adding engine oil H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the 284
Engine compartmentMaintenance and care