MB Info call button
X
Open the stowage compartment under the
armrest (Y page 258).
X Press Roadside Assistance button 0043for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp 0044in Roadside Assistance
button 0043flashes while the call is active.
The Connecting
Connecting Call Callmessage appears in
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Call
Connected Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
R Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at
http://
www.mbusa.com 2
Log in under "Owners
Online".
i If the indicator lamp in MB Info call
button 0043is flashing continuously and no
voice connection with the Response center
has been established, then the mbrace
system has not been able to initiate an MB
Info call (e.g. the relevant mobile phone
network is not available). The Call
Call
Failed Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the
0076button on the
multifunction steering wheel or the
corresponding COMAND button for ending a
telephone call.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
2 USA only. 270
FeaturesStowage and features
X
Slowly slide oil dipstick 0043into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0087and
MAX mark 0044, the oil level is correct.
X Add oil if necessary.
Checking the oil level using the on-
board computer !
Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
G 65 AMG: the oil level can be checked using
the on-board computer only.
On all other models, the oil dipstick must be
used to check the engine oil level.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2in the ignition lock.
X Press the 0041or0068 button on the
steering wheel to select the following
message: The measurement takes a few seconds. You
will see one of the following messages in the
multifunction display:
R Engine Oil Level OK Engine Oil Level OK
R Add 1.0 qt
Add 1.0 qt (Canada:1.0 liter
1.0 liter) to
to
reach maximum oil level.
reach maximum oil level.
R Add 1.5 qts
Add 1.5 qts (Canada:1.5 liters
1.5 liters )to
to
reach maximum oil level.
reach maximum oil level.
R Add
Add 2.0 qts.
2.0 qts. (Canada:2.0 liters
2.0 liters )to
to
reach maximum oil level.
reach maximum oil level. X
Add oil if necessary.
If the engine is at normal operating
temperature and the Engine oil Reduce
Engine oil Reduce
oil oil level
level display appears, too much oil has
been added.
X Have excess oil siphoned off.
If the Switch on ignition to check
Switch on ignition to check
engine oil level engine oil level message appears:
X Turn the SmartKey to position 2in the
ignition lock (Y page 139).
If the Observe waiting time
Observe waiting time message
appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, repeat the measurement
after approximately 30 minutes.
If the Engine oil level Not when
Engine oil level Not when
engine on engine on message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the
measurement.
i If you wish to cancel the measurement,
press the 0068or0041 button on the
multifunction steering wheel.
Adding engine oil H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the 284
Engine compartmentMaintenance and care
The multifunction display shows a service
message for several seconds, e.g.:
Service A in 99999 Miles
Service A in 99999 Miles
Service A Due Now Service A Due Now
Service A Exceeded By 99999 Miles Service A Exceeded By 99999 Miles
Maintaining the time-dependent service
schedule:
X Before disconnecting the battery, note
down the service due date displayed.
or:
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
i The service interval display should not be
confused with the 00B2engine oil level
display.
The symbol and the letter indicate which type
of service is due:
0099 Minor service A
A
009B Major service B B
The ASSYST service interval display does not
take into account any periods of time during
which the battery is disconnected.
Hiding a service message X
To hide the service message, press the
0038 back button on the multifunction
steering wheel (Y page 31)(Ypage 207).
Displaying service messages Use the buttons on the multifunction steering
wheel.
X Switch on the ignition.
X Press 0080or007F to select the standard
display menu on the steering wheel
(Y page 208).
X Select 0041or0068 to select the service
interval display.
The 0099 or009B service symbol and the
service due date are displayed. Points to remember The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R
regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center. Fuel/water separator
H
Environmental note
Dispose of service products in an
environmentally responsible manner.
! If you continue driving without having the
fuel/water separator serviced, this could
cause damage to the engine. Any resulting
damage is not covered by the warranty.
If the fuel/water separator needs servicing,
the following message appears in the
multifunction display: You will also hear a brief warning tone. Maintenance
287Maintenance and care Z
X
Use clear water and a soft cloth to clean
camera lens 0043.
Cleaning chrome parts !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the chrome
parts by cleaning them regularly, especially in
winter and after washing.
X Clean the chrome parts with a chrome care
product tested and approved by Mercedes-
Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz. 292
CareMaintenance and care
X
Pull cover ring 0043apart and remove it.
X Pull off cover panel 0085.i
When re-installing cover panel 0085, make
sure that retainer 0083engages in recess
0084.
Removing the spare wheel The spare wheel is heavy. Take particular note
of this when removing the spare wheel. X
Remove wheel nuts 0043.
X Remove the spare wheel. Mounting the wheel After changing a wheel:
X
Repair or replace the damaged wheel as
soon as possible and secure the spare
wheel in place again.
X Secure the damaged wheel on the spare
wheel bracket with wheel nuts 0043. When
doing so, make sure that the wheel cannot
come loose.
X When re-installing cover panel 0085, make
sure that retainer 0084engages in recess
0083(Y page 297).
X Make sure that tab 0044is below when re-
installing cover ring 0043(Ypage 297).
X For safety reasons, regularly check to
ensure that the wheel is securely fastened. Flat tire
Preparing the vehicle
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps
(Y page 104).
X Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Move the selector lever to position P.
X Switch off the engine.
X Remove the SmartKey from the ignition
lock.
The steering wheel lock stays active for as
long as the SmartKey is removed.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier. 298
Flat tireBreakdown assistance
X
Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, ABS (anti-lock braking system) or
ESP ®
(Electronic Stability Program). The
operating safety of your vehicle may be
restricted. You could lose control of the
vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out at a qualified specialist
workshop.
If ABS malfunctions, the wheels can lock
during braking. This limits the steerability of
the vehicle when braking and may increase
the braking distance.
If ESP ®
malfunctions, the vehicle will not be
stabilized if it starts to skid or a wheel starts
to spin. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilized if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly Battery (vehicle)
299Breakdown assistance
Z
Rear towing eye
0043is located under the
bumper, on the left-hand side when viewed in
the direction of travel. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 305).
X Switch on the hazard warning lamps
(Y page 104).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the turn signals for the desired
direction flash. When you reset the
combination switch, the hazard warning
lamps start flashing again.
X Turn the SmartKey to position 2in the
ignition lock (Y page 139).
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transfer case to
neutral(Y page 195).
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake (Y page 157).
i The transmission can only change gear if
the battery has sufficient charge.
If you cannot move the selector lever to N,
the propeller shafts to the driven axles
must be removed. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Use the towing eyes to pull the vehicle if it
needs to be transported on a trailer or
transporter (Y
page 306).
X Apply the parking brake.
X Turn the SmartKey to position 2in the
ignition lock (Y page 139).
X Move the selector lever to N.
X Shift the transfer case to neutral
(Y page 195).
X Secure the towing cable to the towing eyes
(Y page 306).
X Make sure that the vehicle cannot roll
away.
X Release the parking brake.
X Load the vehicle onto the transporter.
As soon as the vehicle has been loaded:
X Apply the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock (Y page 139) and remove it.
X Secure the vehicle. Recovering a vehicle that has become
stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels have become stuck in
loose or muddy ground, pull the vehicle out
with extreme caution, especially so if the
vehicle is loaded.
Never attempt to recover a stuck vehicle with
a trailer attached.
Pull out the vehicle backwards, if possible
using the tracks it made when it became
stuck. Towing and tow-starting
307Breakdown assistance Z
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Important safety notes
G
WARNING
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct. G
WARNING
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used. G
WARNING
If you notice sudden significant vibrations or
unusual handling performance or if you
suspect that damage has occurred to the
vehicle, you should activate the hazard
warning lamps, gently reduce speed and
carefully head for an area that is located at a
safe distance from the road.
Check the tires and the underside of the
vehicle for damage. If the vehicle seems
unsafe, have the vehicle towed away to the
nearest Mercedes-Benz Center or tire dealer
to be repaired. G
WARNING
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
might lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire. G
Warning
A flat tire severely impairs the driving,
steering and braking characteristics of the
vehicle. There is a risk of an accident.
do not drive with a flat tire. Immediately
replace the flat tire with your spare wheel, or
consult a qualified specialist workshop.
Consult an authorized Mercedes-Benz Center
if you require information on approved and
recommended tires and wheels for summer
and winter operation. Advice on purchasing
and caring for tires is also available there.
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist
workshop and ask about:
R suitability
R legal stipulations
R factory recommendations 312
Important safety notesWheels and tires