2014 MERCEDES-BENZ E-SEDAN alarm

STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilization.
This steering assistance is provided in
particular if:
R both right wheels or both left wheels are on
a slippery road surface when you brake
heavily.
R the vehicle starts to skid.
Important safety notes i
Observe the "Important safety notes"
section (Y page 67).
If ESP ®
is malfunctioning, you will not receive
steering support from STEER CONTROL.
Power steering will, however, continue to
function. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Anyone can start the engine if a valid
SmartKey has been left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp :flashes. The alarm
system is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid/tailgate
R the hood
X To turn the alarm off with the
SmartKey: press the%or& button
on the SmartKey.
The alarm is switched off.
or
X Insert the SmartKey into the ignition lock.
The alarm is switched off. 78
Theft deterrent locking systemSafety
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X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the
Customer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the
message or data provided that:
R you have subscribed to the mbrace
service.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. Theft deterrent locking system
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approximately six seconds until the battery
check lamp flashes twice (Y page 85).
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the &or% button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%
button twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice ( Ypage 85). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid/
tailgate, the anti-theft alarm system will be
triggered (Y page 78). There are several ways to turn off the alarm:
X
To turn the alarm off with the
SmartKey: press the%or& button
on the SmartKey.
or
X Insert the SmartKey into the ignition lock.
or
X To disarm the alarm with KEYLESS-GO:
press the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key :
Release catch
; Mechanical key
X Push release catch :in the direction of
the arrow and at the same time remove
mechanical key ;from the SmartKey.
For further information about:
R unlocking the driver's door (Y page 90)
R unlocking the trunk (Y page 97)
R unlocking the tailgate (Y page 97)
R locking the vehicle (Y page 90)84
SmartKeyOpening and closing
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will trigger the anti-theft alarm system.
Switch off the alarm (Y page 78).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66).X
To unlock a front door: pull door
handle ;.
Locking knob :pops up.
The door is unlocked and can be opened.
X To open a front door: pull door
handle ;.
X To unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
X To open a rear door: pull door handle;. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66).
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected. Doors
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The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 251). Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 1
To unlock
X Turn the mechanical key counter-clockwise
to position 1.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 78). Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the trunk lid/tailgate.
X Press the locking button (Y page 89).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Ypage 88).
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 1
To lock
X Turn the mechanical key clockwise as far
as it will go to position 1.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid/
tailgate are locked.
X Insert the mechanical key into the
SmartKey. Trunk/cargo compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust 90
Trunk/cargo compartmentOpening and closing
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X
Insert the mechanical key into the trunk lid
lock as far as it will go.
X Turn the mechanical key clockwise from
position 1to position 2.
X Remove the mechanical key.
X Insert the mechanical key into the
SmartKey. Unlocking the trunk (Sedan)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 78).
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the trunk lid
lock as far as it will go. 1
Neutral position.
2 To unlock
X Turn the mechanical key counter-clockwise
from position 1as far as it will go to
position 2.
The trunk is unlocked.
X Turn the mechanical key back to position
1 and remove it.
X Insert the mechanical key into the
SmartKey. i
When you lock the vehicle (Y page 90),
the trunk is also locked. Trunk emergency release (Sedan)
You can open the trunk lid from inside the
vehicle with the emergency release button. X
Press emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
Trunk lid emergency release light:
R emergency release button :flashes for
30 minutes after the trunk lid is opened.
R emergency release button :flashes for
60 minutes after the trunk lid is closed. Tailgate emergency release (Wagon)
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Opening dimensions of the trunk lid/
tailgate (Y page 426). Trunk/cargo compartment
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However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 second s,the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the
Roadside Roadside
Assistance Connected
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis Request for vehicle diagnosis
received. Start vehicle diagnosis? received. Start vehicle diagnosis?
message appears in the display.
X Confirm the message with Yes Yes.
X When the Vehicle Diagnosis Please
Vehicle Diagnosis Please
start ignition
start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 159).
X When the Please follow the
Please follow the
instructions
instructions received
receivedby
byphone
phone and
and
move your vehicle to a safe
move your vehicle to a safe
position. position. message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled
completely. The vehicle operating state check begins.
You will see the
Vehicle diagnosis Vehicle diagnosis
activated. activated. message.
When the diagnosis is completed, the Send
Send
vehicle diagnostics data//(Voice
vehicle diagnostics data//(Voice
connection may be//interrupted connection may be//interrupted
during during data
datatransfer)
transfer) message appears.
The vehicle data can now be sent to the
Customer Assistance center.
X Press OK OKto confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the Vehicle Diagnosis: Vehicle Diagnosis:
Transferring data...
Transferring data... message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on Roadside Assistance
(Y page 24). Features
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Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the
navigation system, you will see the name> name> has
hasbeen
been saved
saved to
tomemory
memory card.
card.
Do you want to start route
Do you want to start route
guidance? guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To start route guidance: selectYes
Yes.
An overview of the route is shown in the
display.
i If you select No No, the saved route can be
called up later via the navigation menu.
X Select Start
Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the
vehicle, a message will be sent to the
Customer Assistance center. The Customer
Assistance center then forwards this
information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call. The data you receive contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm With this function, you can trigger the
vehicle's panic alarm via text message. An
alarm sounds and the exterior lighting
flashes. Depending on the setting, the panic
alarm lasts five or ten seconds. Afterwards,
the alarm switches off. 330
FeaturesStowage and fea
tures
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