2014 MERCEDES-BENZ E-Class Software update

Country-specific information
You can call up information on the traffic con-
ditions in the country you are currently driving
in via the COMAND Internet and online func-
tion.
The availability of information is country-
dependent. Information can include maxi-
mum speeds, driving with low-beam head-
lamps or legal alcohol limits, for example.
X To switch to navigation mode: press the
00BE button.
X To show the menu: press0098the COMAND
controller.
X Select Position Position in the navigation system
menu bar by sliding 00520064and turning 00790052007A
the COMAND controller and press 0098to
confirm.
X Select Country Information
Country Information and press
0098 to confirm.
When the connection has been made, the
available country information appears.
X To return to navigation: press the0038
button. Displaying the map data version
X
To show the map data menu: press0098
the COMAND controller.
X Select Navi
Navi in the main function bar by
sliding 00970052and turning 00790052007Athe COMAND
controller and press 0098to confirm. X
Select Map Version Map Version and press0098to con-
firm.
The number of the map data version is
shown. Information about new versions of
the digital map can be obtained from an
authorized Mercedes-Benz Center. Updating the digital map
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Introduction The digital maps generated by the map soft-
ware become outdated in the same way as
conventional road maps. Optimal route guid-
ance can only be provided by the navigation
system in conjunction with the most up-to-
date map software.
Information about new versions of the digital
map can be obtained from an authorized
Mercedes-Benz Center. You can have the dig-
ital map updated there with a DVD, or you can update it yourself.
Carrying out a manual update i
The update process can take a long time
(over an hour), depending on the size of the digital map. During this time, you will only
be able to switch on radio mode and to
accept incoming calls. The update will be
completed more quickly if the vehicle is
stationary.
If you start the update with the engine
switched off and the starter battery has
insufficient power, COMAND may automat-
ically switch off. This protects the battery. If 118
Additional settingsNavigation

this occurs, restart the update with the
engine running.
X Insert the DVD (Y page 196).
COMAND checks whether the digital map
on the DVD is compatible with the naviga-
tion system and system software.
A prompt then appears asking if you want
to install the database. Versions of the
database currently installed and the data-
base that is to be installed are displayed.
X Select Yes YesorNo
No and press 0098to confirm.
After selecting Yes
Yes, an activation code
must be entered when installing a database
for the first time. You will receive the acti-
vation code when you buy the navigation
DVD.
If you select No No, the process will be can-
celed.
X Enter the activation code.
After entering the activation code cor-
rectly, COMAND starts updating the digital
map. Once the update is finished, you will
see a message.
X To confirm the message: press0098the
COMAND controller.
X Take the DVD out of the slot.
While the update is running, you will see a
message to this effect and a progress bar.
The navigation system is not operational
until the update is complete.
i You cannot eject the DVD during the
update. If you switch off COMAND during
the update, the update is interrupted. It
then continues from where it was interrup-
ted when the system is restarted.
COMAND may prompt you to change the DVD during the update.
X Press the 0062load/eject button.
X Take the DVD out of the slot.
X Insert the requested DVD.
Once the update has been successfully
completed, you will see a message to this
effect. X
To confirm the message: press0098the
COMAND controller.
X Take the DVD out of the slot.
The update is complete.
If the update is not successfully completed, you will see a message that the map updateis not possible.
X To confirm the message: press0098the
COMAND controller.
X Take the DVD out of the slot. Additional settings
119Navigation Z

Problem
Possible causes/consequences and
0050
0050Solutions The
Navigation
Navigation
Unavailable
Unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
X To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware. The DVD containing the digital map cannot be used for the update.
X To confirm the message: press0098the COMAND controller.
X Eject the DVD.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions The map software
update has failed. The DVD is dirty.
X Clean the DVD.
X Restart the update. The DVD is scratched.
X Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X Consult an authorized Mercedes-Benz Center. Problems with the navigation system
121Navigation Z