2014 MERCEDES-BENZ E-Class CABRIOLET air condition

Problem Possible causes/consequences and
0001 Solutions
000E
The red coolant
warning lamp comes on
while the engine is
running. The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 182).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes (Y page 315).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the coolant temperature is
under 248 ‡(120 †). Otherwise, the engine could be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. 000E
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.
The coolant temperature has exceeded 248 ‡ (120 †). The
airflow to the engine radiator may be blocked or the coolant level
may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Do not drive whe nyour engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to
catch fire.
Steam from the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 182).Indicator and warning lamps in the instrument cluster
283On-board computer and displays Z

Tires
Problem Possible causes/consequences and
0001 Solutions
0017
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at
leas
tone of the tires.
G WARNING
With tire pressures which ar etoo low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 182).
X Observe the additional display messages in the multifunction
display.
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 328).
X Check the tire pressure (Y page 352).
X If necessary, correct the tire pressure. 0017
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit.
The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
285On-board computer and displays Z

R
The indicator lamp in the 0009MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- 0007 Roadside Assistance call button
- 0009 MB Info call button
R After the system self-diagnosis, the
Inoperative or
Service Not Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury. Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 0009MB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergenc ycall has been
initiated, the indicator lamp in the SO Sbutton
flashes .The multifunction display shows the
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident 298
FeaturesStowage and features

Displaying service messages
X
Switch on the ignition.
X Press the 0002or0005 button on the
steering wheel to selec tthe Serv. menu.
X Press the 0003or0004 button to select the
ASSYST PLUS submenu and confirm by
pressing the 000Bbutton.
The service due date appears in the
multifunction display.
Information about Service Resetting the ASSYST PLUS service
interval display
!
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Aq ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-BenzC
enter. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. Care
317Maintenance and care Z

X
Soa kbird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care produc tused.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas). Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the vehicle parts
Cleaning the Cabriolets oft top !
Never use any of the following to clean the
sof ttop:
R gasoline
R thinner
R tar or stain remover
R other organic solvents
! Remove bird droppings immediately as
they are corrosive and, therefore, can make
the soft-top fabric leak. Do not use high-
pressure cleaning equipment to clean the
vehicle. Do not use sharp-edged equipment
to remove ice and snow.
X Light soiling: you can clean the soft top
while it is dry or rinse it with clear water.
X Normal to heavy soiling: clean the soft
top with a brush and clear water. Clean
stains and other dirt with a brush and soft
top cleaning agents that have been
recommended and approved by Mercedes-
Benz. Always brush from front to back,
following the grain of the fabric. 320
CareMaintenance and care

Only winter tires bearing the
0003snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions.
Only these tires will allow driving safety
systems such as ABS and ESP ®
to function
optimally in winter. These tires have been
developed specifically for driving in snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once the winter tires are mounted:
X Check the tire pressures (Y page 351).
X Vehicles for Canada: restart the tire
pressure loss warning system
(Y page 352).
X Vehicles for USA: restart the tire pressure
monitor (Y page 352).
For more information on driving with the
emergency spare wheel, see (Y page 377).Snow chains
G
WARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
To avoid hazardous situations:
R never install snow chains to the front
wheels
R always install snow chains in pairs to the
rear wheels.
! On some tire sizes there is not enough
space for snow chains. To avoid damage to
the vehicle or tires, observe the "Wheel and
tire combinations" section under "Tires and
wheels". !
Vehicles with steel wheels: if you wish
to mount snow chains on steel wheels,
make sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
that have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
If you intend to mount snow chains, please
bear the following points in mind:
R Snow chains may not be mounted on all
wheel/tire combinations. Permissible
wheel-tire combinations (Y page 372).
R Only use snow chains when driving on
roads completely covered by snow.
Remove the snow chains as soon as
possible when you come to aroad that is
not snow-covered.
R Local regulations may restrict the use of
snow chains. Observe the appropriate
regulations if you wish to mount snow
chains.
R Do not exceed the maximum permissible
speed of 30 mph (50 km/h).
i You may wish to deactivate ESP ®
when
pulling away with snow chains installed
(Y page 75). This way you can allow the
wheels to spin in a controlled manner,
achieving an increased driving force
(cutting action).
For more information on driving with the
emergency spare wheel, see (Y page 377). Winter operation
347Wheels and tires Z

Tire pressure
Tire pressure specifications
Important safety notes G
WARNING
Tires with tire pressures tha tare too low or
too high are associated with the following
hazards:
R they can burst, in particular if the vehicle is
heavily laden or when driven at high
speeds.
R the tires can weare xcessively and/or
unevenly, which can severely impai rtire
traction.
R the driving, steering and braking
characteristics may be severely impaired.
There is a risk of accident.
Follow recommended tire inflation pressures
and chec kthe pressure of all the tires
including the spare wheel:
R monthly, at least
R if the load changes
R before beginning a long journey
R under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
i The specifications on the sample Tire and
Loading Information placard and tire
pressure tables are examples. Tire
pressure specifications are vehicle-specific
and may deviate from the data shown here.
The tire pressure specifications that are
valid for your vehicle can be found on the
Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Operation with the emergency spare
wheel (Ypage 377). Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard
0002
Recommended tire pressures
The Tire and Loading Information placard is
on the B-pillar on the driver's side
(Y page 355).
The Tire and Loading Information placard
contains the recommended tire pressures for
cold tires. The recommended tire pressures
are valid for the maximum permissible load
and up to the maximum permissible vehicle
speed.
Tire pressure table The tire pressure table is on the inside of the
fuel filler flap.
Example: tire pressure table for all tires permitted
for this vehicle by the factory
The tire pressure table contains the
recommended pressures for cold tires for
various operating conditions, i.e. differing
load and speed conditions.348
Tire pressureWheels and tires

Example: tire pressure table with tire dimensions
If a tire size precedes a tire pressure, the tire
pressure informatio nfollowing is only valid
for that tire size. The load conditions "partially
laden" and "fully laden" are defined in the
table for different numbers of occupants and
amounts of luggage. The actual number of
seats may differ. Some tire pressure tables show only the rim
diameters instead of the full tire size, e.g.
R18. The rim diameter is part of the tire size
and can be found on the tire sidewall
(Y page 361).
If the tire pressures have been set to the
lower values for lighter loads and/or lower
road speeds, the pressures should be reset
to the higher values:
R if you want to drive with an increased load
and/or
R if you want to drive at higher road speeds.
i The tire pressures for increased loads
and/or higher road speeds, shown in the
tire pressure table, may have a negative
effect on driving comfort. If the tire pressure is not set correctly, this
can lead to an excessive build up of heat and
a sudden loss of pressure.
For more information, contact a qualified
specialist workshop. Important notes on tire pressure
G
WARNING
If the tire pressure drops repeatedly, the
wheel, valve or tire may be damaged. Tire
pressure that is too low may result in a tire
blow-out. There is a risk of an accident.
R Check the tire for foreign objects.
R Check whether the wheel is losing air or the
valve is leaking.
If you are unable to rectify the damage,
contact a qualified specialist workshop. G
WARNING
If you fit unsuitable accessories onto tire
valves, the tire valves may be overloaded and
malfunction, which can cause tire pressure
loss. Due to their design, retrofitted tire
pressure monitors keep the tire valve open.
This can also result in tire pressure loss. There
is a risk of an accident.
Only screw the standard valve cap or other
valve caps approved by Mercedes-Benz for
your vehicle onto the tire valve.
Use a suitable pressure gauge to check the
tire pressure. The outer appearance of a tire
does not permit any reliable conclusion about
the tire pressure. On vehicles equipped with
the electronic tire pressure monitoring
system, the tire pressure can be checked
using the on-board computer.
The tire temperature and pressure increase
when the vehicle is in motion .This is
dependent on the driving speed and the load.
Therefore, you should only correct tire
pressures when the tires are cold. Tire pressure
349Wheels and tires Z