
Problems with the rear window defroster
Problem Possible causes/consequences and
0001 Solutions
The rear window
defroster has
deactivated
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X
Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again. Activating/deactivating air-
recirculation mode
General notes You can deactivate the flow of fresh air if
unpleasant odors are enteringt
he vehicle
from outside. The air already inside the
vehicle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in
particular at low temperatures. Only use air-
recirculation mode briefly to prevent the
windows from fogging up.
The operation of air-recirculation mode is the
same for all control panels.
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 165).
X To activate: press the0013button.
The indicator lamp above the 0013button
lights up.
i Dual-zone automatic climate control: air-
recirculation mode is automatically
activated at high outside temperatures.
3-zone automatic climate control: air-
recirculation mode is automatically
activated at high levels of pollution or at
high outside temperatures.
When air-recirculation mode is activated
automatically, the indicator lamp above the 0013
button does not light up. Outside air
is added after about 30 minutes.
X To deactivate: press the0013button.
The indicator lamp above the 0013button
goes out.
i Air-recirculation mode deactivates
automatically:
R after approximately five minutes at
outside temperatures below
approximately 41 ‡ (5 †)
R after approximately five minutes if
cooling with air dehumidification is
deactivated
R after approximately 30 minutes at
outside temperatures above
approximately 41 ‡(5†) if the "Cooling
with air dehumidification" function is
activated Activating/deactivating the residual
heat function
General notes The residual heat function is only available in
vehicles for Canada with automatic climate
control.
It is possible to make use of the residual heat
of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off. The heating time
depends on the temperature that has been
set.
Coupe: optimum operation of the residual
heat function is only achieved with the side158
Operating the climate control systemsClimate control

X
To open/close: turnthumbwheel 0023up or
down. Setting the glove box air vent
! Close the air vent when heating the
vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air
dehumidification" function. Otherwise,
temperature-sensitive items stored in the
glove box could be damaged. 0002
Air vent thumbwheel
0003 Air vent
When automatic climate control is activated,
the glove box can be ventilated, for instance
to cool its contents. The level of airflow
depends on the airflow and air distribution
settings.
X To open/close: turn thumbwheel 0002
clockwise or counter-clockwise. Setting the rear-compartment air
vents
Setting the center vents in the rear
compartment 0002
Rear-compartment air vent thumbwheel
0003 Rear-compartment air vent, right
0023 Rear control panel, only for Canada with
3-zone automatic climate control
0022 Rear-compartment air vent, left
X To open/close: turn thumbwheel 0002up or
down. Setting the blower output of the
AIRSCARF vents (Cabriolet)
G
WARNING
Very hot or very cold air can flow from the air
vents.T his could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air
outlets. If necessary, redirect the airflow to
another area of the vehicle interior. G
WARNING
When AIRSCARF is switched on, very hot air
can flow from the vents in the head restraints.
This could result in burns in the immediate
vicinity of the air vents.T here is a risk of injury.
Reduce the heater output before it becomes
too hot. 160
Setting the air ventsClimate control

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will
otherwise automatically intervene. The
brake system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
179Driving and parking
Z

R
Acceleration (evaluation of all
acceleration processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration and
Constant :
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constantwill change.
i The ECO display summaries the driving
characteristics from the start of the journey
to its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes,
carry out a manual reset.
Further information on the ECO display
(Y page 236). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light
pressure to the pedal.T his results in
excessive and premature wear to the brake
pads.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest.N ever
depress the brake pedal and the accelerator
pedal at the same time. 186
Driving tipsDriving and parking

If the brake system has only been subject to
moderate loads, you should test the
functionality of yourb
rakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) at (Y page 69) or of BAS PLUS with
Intersection Assist at (Y page 70).
The braking characteristics of the vehicle can
be seriously impaired if:
R brake pads other than those recommended
are installed
R the recommended brake flui dis not used
Safe braking can no longer be guaranteed. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R
you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage. Winter driving
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 346).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 346).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. 188
Driving tipsDriving and parking

If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
Drive particularly carefully on slippery road
surfaces .Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
i For more information on driving with
snow chains, see (Y page 347).
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style .Always adapt your driving style
and drive at a speed to suit the prevailing
weathe rconditions.
You should pay special attention to road
conditions when temperatures are around
freezing point. Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must shift to a lower gear
in time. By doing so, you will make use of the
braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 20 mph
(30 km/h).
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an
accident nor override the laws of physics.
Cruise control cannot take into account the
road, traffic and weather conditions. Cruise
control is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for
staying in your lane.
Do not use cruise control:
R
in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever 0002
To activate or increase speed
0003 To activate or reduce speed
0023 To deactivate cruise control
0022 To activate at the current speed/last
stored speed Driving systems
189Driving and parking Z

X
Press the cruise control lever up 0002for a
higher speed or down 0003for a lower speed.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up 0002or
down 0003to the pressure point.
Every time the cruise control lever is
pressed up 0002or down 0003the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
up 0002 or down 0003to the pressure point.
Every time the cruise control lever is
pressed up 0002or down 0003the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever
forwards 0002.
or
X Brake. Cruise control is automatically deactivated if:
R
you depress the parking brake
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise Control Off message in the multifunction
display for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front.
Vehicles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded.
Change into a lower gear in good time on long
and steep downhill gradients. This is
especially importan
tifthe vehicle is laden. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot
prevent a collision without your intervention.
An intermittent warning tone will then sound
and the distance warning lamp will light up in
the instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational. Driving systems
191Driving and parking Z

Rear-compartment ashtray
X
To open: pull cover 0003outb y its top edge.
X To remove the insert: press release
button 0023and lift the insert up and out.
X To install the insert: install insert0002from
above into the holder and press down into
the holder until it engages. Cigarette lighter
G
WARNING
You can burn yoursel fifyou touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle. Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit.
X
To open: open the stowage compartment
(Y page 289).
X Press in cigarette lighter 0003.
Cigarette lighter 0003will pop out
automatically when the heating element is
red-hot.
X To close: press stowage compartment
cover 0002down until it engages. 12
Vsockets
General notes X
Turn the SmartKey to position 1in the
ignitio nlock (Y page 165).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. 296
FeaturesStowage and features