
Problem Possible causes/consequences and
0001 Solutions
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 332).
or
X Jump-start the vehicle (Y page 334).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 288). Unlocking and opening doors from
the inside
! The side windows will not open/close if
the battery is discharged or if the side
windows have iced up. It will then not be
possible to close the door. Do not attempt
to force the door closed. You could 88
DoorsOpening and closing

The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
Trunk lid emergency release light:
R
emergency release button 0002flashes for
30 minutes after the trunk lid is opened.
R emergency release button 0002flashes for
60 minutes after the trunk lid is closed. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch to open the side
window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side
windows
The switches for all side windows are located
on the driver's door. There is also a switch on
the front-passenger door as well as on the
doors in the rear compartment on the left and
right-hand sides for the respective side
window.
The switches on the driver's door take
precedence. 94
Side windowsOpening and closing

Switching the seat heating on/off
Activating/deactivating G
WARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to excessively high
temperatures may be affected or they may
even suffer burn-like injuries. There is a risk
of injury.
Therefore, do not switch the seat heating on
repeatedly. Driver's and front-passenger seat
The three red indicator lamps in the button
indicate the heating level you have selected.
The system automatically switches down
from level
3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 165).
X To switch on: press button0002repeatedly
until the desired heating level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out. i
If the battery voltage is too low, the seat
heating may switch off. 122
SeatsSeats, steering wheel and mirrors

Problems with the seat heating
Problem Possible causes/consequences and
0001 Solutions
The seat heating has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Activating/deactivating Driver's and front-passenger seat
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 165).
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i Coupe: you can open the side windows
and the panorama roof with power tilt/
sliding panel using the "Convenience
opening" feature (Y page 96). The seat
ventilation of the driver's seat
automatically switches to the highest level. Cabriolet: you can open the soft top and the
rear side windows with the SmartKey
(Y
page 101). The seat ventilation of the
driver's seat automatically switches to the
highest level. Seats
123Seats, steering wheel and mirrors Z

Problems with the seat ventilation
Problem Possible causes/consequences and
0001 Solutions
The seat ventilation has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. AIRSCARF (Cabriolet)
G
WARNING
When AIRSCARF is switched on, very hot air
can flow from the vents in the head restraints.
This could result in burns in the immediate
vicinity of the air vents. There is a risk of injury.
Reduce the heater output before it becomes
too hot. Driver's and front-passenger seat
The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head
restraints.
The three red indicator lamps in the button
indicate the heating level you have selected.
X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on: press button0002.
Three red indicator lamps in the button light
up. The blower starts up after a preheating
phase of seven seconds. X
Press button 0002repeatedly until the
desired heating level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
You can use the adjustable fins on the head
restraint to adjust the height of the current of
air blown out according to your height.
Make sure that there are no objects covering
the intake grille on the back of the driver's
seat backrest.
i The blower continues running for seven
seconds to cool down the heating
elements.
i If the battery voltage is too low, AIRSCARF
may switch off. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. 124
Steering wheelSeats, steering wheel and mirrors

Problems with the steering wheel heating
Problem Possible causes/consequences and
0001 Solutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 246).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey must be in position 0
or 1in the ignition lock (Y page 165)
i The steering wheel only moves upwards if
it has not already reached the upper end
stop. 126
Steering wheelSeats, steering wheel and mirrors

X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 165).
X Press button 0002for the left-hand exterior
mirror or button 0003for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button 0023as long
as the indicator lamp is lit.
X Press adjustmen tbutton 0023up, down, or
to the left or right until you have adjusted
the exterior mirror to the correct position.
You should have a good overview of traffic
conditions.
The convex exterio rmirrors provide a larger
field of vision.
After the engine has been started, the
exterior mirrors are automatically heated if
the rear window defroster is switched on and
the outside temperature is low. Heating takes
a maximum of 10 minutes.
i You can also heat up the exterior mirrors
manually by switching on the rear window
defroster. Folding the exterior mirrors in or out
electrically X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 165).
X Briefly press button 0002.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 30 mph
(47 km/h), you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset
.The exterior mirrors will
otherwise not fold in when you select the
"Fold in mirrors when locking" function in the
on-board computer. (Y page 246)
X Turn the SmartKey to position 1in the
ignition lock (Y page 165).
X Briefly press button 0002.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y
page 246): 128
MirrorsSeats, steering wheel and mirrors

take precedence over the daytime running
lamps.
Low-beam headlamps
G
WARNING
When the ligh tswitch is set to 0004, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, tur nthe light switch to
000B. 0006000E
Left-hand standing lamps
00070010 Right-hand standing lamps
00080014 Parking lamps, license plate and
instrumentc luster lighting
000D0004 Automatic headlamp mode,
controlled by the light sensor
000E000B Low-beam/high-beam headlamps
0021000D Rear fog lamp
Even if the light sensor does not detect that
it is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the
000B position. This is a particularly useful
function in the event of rain and fog.
X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
X Turn the light switch to 000B.
The green 000Bindicator lamp in the
instrumen tcluster lights up. Rear fog lamp
0006000E
Left-hand standing lamps
00070010 Right-hand standing lamps
00080014 Parking lamps, license plate and
instrumen tcluste rlighting
000D0004 Automatic headlamp mode,
controlled by the light sensor
000E000B Low-beam/high-beam headlamps
0021000D Rear fog lamp
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of
thick fog. Please take note of the country-
specific regulations for the use of rear fog
lamps.
X To switch on the rea rfog lamps: turn the
SmartKey in the ignition lock to position 2
or start the engine.
X Turn the light switch to 000Bor0004.
X Press the 000Dbutton.
The yellow 000Dindicator lamp in the
instrumen tcluster lights up.
X To switch off th erear fog lamp: press the
000D button.
The yellow 000Dindicator lamp in the
instrumen tcluster goes out.
Parking lamps
! If the battery has been excessively
discharged, the parking lamps or standing
lamps are automatically switched off to
enable the nex tengine start. Always park
your vehicle safely and sufficiently lit
according to legal standards .Avoid the
continuous use of the 0014parking lamps 136
Exterior lightingLights and windshield wipers