2014 MERCEDES-BENZ CLS-Class emergency towing

Driving tips
AMGceramic brakes ..................... 173
Automatic transmission .................158
Brakes ........................................... 172
Break-in period .............................. 146
Downhill gradient ........................... 172
Drinking and driving .......................170
Driving abroad ............................... 116
Driving in winter ............................ .174
Driving on flooded road s................ 174
Driving on wet road s...................... 174
Exhaus tcheck ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on
salted road s................................... 172
Snow chains .................................. 337
Symmetrical low bea m.................. 116
Wet road surface ........................... 172
DVD audio
Operating (on-board computer) .....225
DVD video
Operating (on-board computer) .....226 E
EASY-ENTRY feature Activating/deactivating .................233
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 240
Function/notes ................................ 71
ECOd isplay
Function/notes ............................. 170
On-board computer .......................223
ECOs tart/stop function
Automatic engine switch-off ..........151
Deactivating/activating .................152
General information .......................151
Important safety notes ..................151
Introduction ................................... 150Emergency release
Driver's door .................................... 84
Fuel filler fla p................................. 166
Trunk ............................................... 88
Vehicle ............................................. 84
Emergency spare wheel
Important safety notes ..................367
Points to remember .......................367
Removing ....................................... 368
Storage location ............................ 368
Stowing .......................................... 368
Technical data ............................... 370
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 41
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 273
Display message ............................ 248
ECO start/stop function ................150
Engine numbe r............................... 373
Irregularr unning............................ 154
Jump-starting ................................. 326
Starting problems ..........................154
Starting the engine with the
SmartKey ....................................... 149
Starting with KEYLESS-GO .............149
Switching off .................................. 168
Tow-starting (vehicle )..................... 331
Engine electronics
Problem (malfunction) ...................154
Engine oil
Adding ........................................... 308
Additives ........................................ 376
Checking the oil leve l..................... 307
Checking the oil leve lusing the
dipstick .......................................... 307
Display message ............................ 250
Filling capacity ............................... 376
Notes about oil grades ................... 375
Notes on oil level/consumption ....307
Temperature (on-board computer) .234
Viscosity ........................................ 376 Index
9

Characteristics
.............................. 354
Checking ........................................ 335
Definition of terms .........................354
Direction of rotatio n...................... 357
Display message ............................ 258
Distributio nofthe vehicle
occupants (definition) ....................357
DOT, Tire Identification Number
(TIN) .............................................. .354
DOT (Department of
Transportation) (definition) ............355
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 355
GVW (Gross Vehicle Weight)
(definition) ..................................... 355
GVW R(Gross Vehicle Weight
Rating) (definition) .........................355
Important safety notes ..................334
Increase dvehicle weight due to
optional equipment (definition) ......355
Kilopascal (kPa )(definition) ...........355
Labeling (overview )........................ 351
Load bearing index (definition) ......356
Load index ..................................... 353
Load index (definition) ...................355
Maximum loaded vehicle weight
(definition) ..................................... 355
Maximum loa donatire
(definition) ..................................... 356
Maximum permissible tire
pressure (definition) ....................... 356
Maximum tire loa d......................... 353
Maximum tire loa d(definition) .......356
MOExtended tires ..........................336
Optional equipment weight
(definition) ..................................... 356
PSI (pounds per square inch)
(definition) ..................................... 356
Replacing ....................................... 357
Service life ..................................... 336
Sidewall (definition) .......................356
Speed rating (definition) ................355
Storing ........................................... 357
Structure and characteristics
(definition) ..................................... 354
Temperature .................................. 350
TIN (Tire Identification Number)
(definition) ..................................... 356Tire bea
d(definition) ...................... 356
Tire pressure (definition) ................356
Tire pressure s(recommended )...... 355
Tire size (data) ............................... 362
Tire size designation, load-bearing
capacity, spee drating .................... 351
Tire tread ....................................... 335
Tire tread (definition) .....................356
Total loa dlimit (definition) .............357
Traction ......................................... 350
Traction (definition) .......................356
Trea dwear ..................................... 350
Uniform Tire Quality Grading
Standard s...................................... 349
Uniform Tire Quality Grading
Standard s(definition) .................... 355
Unladen weight (definition) ............356
Wea rindicato r(definition) .............356
Whee lrim (definition ).................... 355
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........328
Installing the towing eye. ...............329
Removing the towing eye. ..............330
With the rear axle raised ................330
Towing away
With both axle sonthe ground .......330
Tow-starting
Emergency engine starting ............331
Important safety notes ..................328
Transmission
see Automatic transmission
Transmission position display .........156
Transmission position display
(DIRECT SELECTl ever)...................... 156
Transporting the vehicle ..................330
Trim pieces (cleaning instructions) .316
Trip computer (on-board
computer) .......................................... 222
Trip odometer Calling up ....................................... 222
Resetting (on-board computer) ......223
Trunk
Emergency release ..........................87
Important safety notes ....................84
Opening/closing (automatically
from inside) ...................................... 86 18
Index

Opening/closing (automatically
from outside)
................................... 86
Opening/closing (manually from
outside) ............................................ 85
Trunk lid
Display message ............................ 261
Opening/closing .............................. 84
Opening dimensions ......................379
Trunk load (maximum) ......................379
Turn signals Display message ............................ 245
Switching on/off ........................... 119
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................84
From insid ethe vehicle (central
unlocking button) ............................. 83 V
Vanity mirror (in the sun visor) ........286
Vehicle Data acquisition ............................... 27
Display message ............................ 260
Equipment ....................................... 22
Individua lsettings .......................... 229
Limited Warranty ............................. 26
Loading .......................................... 345
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 76
Lowering ........................................ 361
Maintenance .................................... 23
Parking for along period ................ 169
Pulling away ................................... 150
Raising ........................................... 359
Reporting problems .........................26
Securing from rolling away ............358
Towing away .................................. 328
Transporting .................................. 330
Unlocking (in an emergency) ...........84
Unlocking (SmartKey) ......................76
Vehicle data ................................... 379
Vehicle data ....................................... 379
Vehicle dimensions ...........................379Vehicle emergency locking
................84
Vehicle identification number see VIN
Vehicle identification plate ..............372
Vehicle level AIRMATIC ...................................... 189
Vehicle level (display message) .......252
Vehicle tool kit .................................. 320
Video Operating the DVD ......................... 226
VIN ...................................................... 372 W
Warning and indicator lamps ABS ................................................ 267
Brakes ........................................... 266
Check Engine ................................. 273
Coolant .......................................... 273
Distance warning ........................... 275
DISTRONI CPLUS ........................... 275
ESP ®
.............................................. 269
ESP ®
OFF ....................................... 270
Fuel tank ........................................ 273
Overview .................................. 32, 264
PASSENGER AIR BAG OFF ...............47
Reserve fuel ................................... 273
Seat bel t........................................ 265
SPORT handling mode ...................270
SRS ................................................ 272
Tire pressure monitor ....................276
Warranty ............................................ 372
Washer fluid Display message ............................ 262
Whee lboltt ightening torque ...........361
Whee lchock ...................................... 358
Wheels Changing awheel .......................... 357
Checking ........................................ 335
Cleaning ......................................... 314
Cleaning (warning) .........................357
Emergency spare wheel .................367
Important safety notes ..................334
Interchanging/changing ................357
Mounting anew wheel ................... 360
Mounting awheel .......................... 358
Removing awheel .......................... 360
Storing ........................................... 357 Index
19

vehicl
eimmediatel yafter pressing the SOS
button, you willn ot know whethermbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button X
Press Roadside Assistance button 001A.
This initiates acall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 001A
flashes while the call is active. The
multifunction display shows the
Connecting Call message. The audio
output is muted.
If ac onnection can be made, the CallConnected message appears in the
multifunction display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that acall
is active. Durin gthe call, you can chang eto
the navigation menu by pressin gthe NAVI
button on COMAND ,for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance Center can ascertain the nature of
the problem (Y
page 297).
The Mercedes-Benz Customer Assistance
Center either sends aqualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing.
Further details are available in your mbrace
manual.
i The system has not been able to initiate
ar oadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 001Ais flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0008button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
ap hone cal lonCOMAND.
MB Info call button Features
293Stowag eand featur es Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please not ethat your vehicle may
not be equipped with all features
described. This also applies to safety-
related system sand functions.
i Read the information on qualified
specialist workshops: (Y page 26).Wher
ewillIfind...? First-aid kit
X
Open the trun klid.
X Slide the stowage net down.
X Open the stowage compartment.
X Release tensioning strap 001A.
X Remove first-aid kit 0010.
i Check the expiration date on the first-aid
kit at least onc eayear. Replace the
contents if necessary, and replac emissing
items. Vehicle tool kit
General notes The vehicle too
lkit can be foun dinthe
stowage well under the trunk floor. Vehicles with
a"Minispare" emergency
spare wheel 001A
Vehicle tool kit tray
0010 Stowag ewell
0024 "Minispare" emergency spare wheel
X Open the trunk lid.
X Lift the trunk floor upwards (Y page283).
The vehicl etool kit contains:
R Folding whee lchock
R Fuse allocation chart
R Jack
R Alignment bolt
R One pairofg loves
R Lug wrench
R Towing eye
Vehicles with acollapsible spare wheel
(AMG vehicles) 001A
Towin geye
0010 Onep air of gloves
0024 Jack
0021 Folding wheel chock 320
Where will
Ifind...?Breakdown assistance

the syste
mmay still display th etire
pressure of th eremove dwheel for afew
minutes. The value displayed for the
mounte demergenc yspar ew heel is no tthe
same as the current tire pressure of the
emergency spare wheel. "Minispare" emergency sparew
heel/
collapsible sparew heel
Removing the "Minispare" emergency
sparew heel The emergency spare wheel can be found in
the stowage well under the trunk floor.
X Lift the trunk floor upwards (Y page 283).
X Turn stowage tray 0010counter-clockwise
and remove together with vehicle tool kit
tray 001A.
X Remove "Minispare" emergency spare
wheel 0024.
Removing the collapsible sparew heel
(AMG vehicles) The emergency spare wheel can be found in
the stowage wel
lunde rthe trunk floor.
X Lift the trunk floor upwards (Y page 283).
X Reach into cutout 001Ain the tool holder and
lift it up.
X Remove collapsibles pare wheel0010.
Always observe the instructions and safety
notes in the "Mounting awheel" section
(Y page 358). Stowing
aused collapsible spare
wheel
! Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
Take the following steps to stow aused
collapsible spare wheel. It will not otherwise
install into the spare wheel well. Mercedes-
Benz recommends that you have this work
performed at aqualified specialist workshop,
e.g. at an authorized Mercedes-Benz Center.
X Unscrew the valve cap from the valve.
X Use the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
i Fully deflating the tires can take afew
minutes.
X Screw the valve insert back into the valve.
X Screw the valve cap back on.
X Remove the protective sheet from the
vehicle tool kit and pull it over the
collapsible spare wheel.
X Stow the collapsible spare wheel in the
emergency spare wheel well under the
trunk. Inflating the collapsible spar
ewheel
! Inflate the collapsible spare wheel using
the tire inflation compressor before
lowering the vehicle. The wheel rim could
otherwise be damaged. 368
Emergency sparew
heelWheels and tires