X
Press MB Infoc all button001A.
This initiates acall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Infoc all button001Aflashes while
the connection is being made. The
Connecting Call message appears in the
multifunction display and COMAND is
muted.
If ac onnection can be made, the CallConnected message appears in the
multifunction display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that acall
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND ,for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button 001Ais flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display. X
To end acall: press the 0008button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
ap hone cal lonCOMAND.
Call priority When service calls ar
eactive, e.g .Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergenc ycall will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0008 button on the multifunction
steerin gwheel
R or the corresponding COMAND button for
ending atelephone call
i When acall is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in asafe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination
,the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destination sinthe vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered. 294
FeaturesStowage and features
X
Select Yes with the
000Aor0004 buttons
on the COMAND system.
X Confirm with the 0001button on the
COMAND system.
The system calculate sthe route and
subsequently starts the route guidance with
the address entered.
i If yo uselect No ,t
he address can be saved
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
i Youc an onl yusethe Destination
Download function if the vehicl eis
equipped with anavigation system.
Route Assistance
Thi sservice is part of the mbrace PLUS
Packag eand canno tbepurchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
an avigation system.
Within the framework of this service, you
receive aprofessional and reliable form of
navigation support without having to leave
your vehicle.
The customer servic erepresentativ efinds a
suitable route depending on your vehicle's
curren tposition and the desired destination.
You will then be guided live through the
current route section.
Search &Send General notes
i
To use "Search &Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace servic esubscription.
"Search &Send" is adestination entry
service. Adestination address which is found
on Google Maps ®
can be transferred via mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X
Go to the website http://
www.maps.google.com and enter a
destination address intot he entry field.
X To send the destination address to the
e-mail address of your mbrace
account: click on the corresponding
button.
i Example:
If you select 'Sen dtovehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X Switc hont he ignition.
The destination address is loaded intot he
vehicle's navigation system.
Ad isplay message appears, asking
whether navigation should be started.
X Select Yes by sliding
0003000C0009and turning
0004000C000B the COMAND controller and confirm
with 000E.
The system calculates the rout eand
subsequently starts the rout eguidance
wit hthe address entered.
i If you select No ,t
he address can be saved
in th eaddress book.
i If you have sen tmoret hano ne
destination address ,eachi ndividual
destination must be confirmed separately. Features
295Stowage and featu res Z
about various special offers at your
workshop.
R monthly status informatio ne-mail on oil
level ,air pr essure, maintenance, brakes,
etc. If applicable,y ou willreceive
information on special offers in the e-mail.
USA only :this information can alsobe
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page2 7).
Information on Roadsid eAssistance
(Y page2 3).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
Ar oute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once aroute has been received by the
navigation system, you will see the
Do you want to start route
guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To startr outeguidance: selectYes .
An overview of the route is shown in the
display.
i If you select No ,t
he saved route can be
called up later via the navigation menu.
X Select Start .
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions. Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data which is sent to the Customer
Assistance Center contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The area can be determined as either acircle
or ap olygon with amaximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
text message. 298
FeaturesStowage and features
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. Risk of explosion.
Fire, open flames and smokin
gare
prohibited when handling the
battery. Avoid creatin gsparks. Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz.T hese
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery disconnected at
aqualified specialist
workshop. You can also charge the battery
with acharger recommended by Mercedes-
Benz.C ontactaqualified specialist workshop
for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standin gidle
for alengthy period. Consult aqualified
specialist workshop if you wish to leave your
vehicle parked for along period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock.I nformation on setting the
clock can be found in the separate
operating instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 110). Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over abattery. G
WARNING
Battery acid is caustic. There is arisk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean 324
Battery (vehicle)Breakdown assistance