2014 MERCEDES-BENZ CLA-Class steering wheel

X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the Con‐
Con‐
necting Call
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno- sis, the Mercedes-Benz Customer Assistance
Center can ascertain the nature of the prob-
lem (Y page 273).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i
The system has not been able to initiate a
roadside assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button 0043is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button 0043
flashes while the connection is being made.
The multifunction display shows the Con‐ Con‐
necting
necting Call
Callmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. Features
269Stowage and features Z

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call but-
ton 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding button for ending
a phone call on the audio system or on
COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steer-
ing wheel
R the corresponding button on the audio sys-
tem or on COMAND for ending a telephone
call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select
No
No, the address can be saved
in the address book. 270
FeaturesStowage and features

X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfiber cloths to clean gen-
uine leather, artificial leather or DINAMICA covers. If used often, these can damage the
cover.
i Note that regular care is essential to
ensure that the appearance and comfort of the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R differences in the texture
R marks caused by growth and injury
R slight nuances of color
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Seat covers of other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec- tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire Care
293Maintenance and care Z

you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit can be obtained from a quali- fied specialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The defective tire must be replaced in every case. TIREFIT kit
Important safety notes TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to 0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to 00F84 ‡ (00F820 †). G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tire properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures or
on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
Comply with the manufacturer’s safety
instructions on the sticker on the tire inflation compressor. 298
Flat ti
reBreakdo wn assis tance

Removing the towing eye
X
Unscrew and remove the towing eye.
X Position the top of cover 0043in the bumper
and press it in at the bottom until it
engages.
X Place the towing eye in the stowage well
under the trunk floor (Y page 261).
X Vehicles with the TIREFIT kit: put back the
tire inflation compressor. Towing the vehicle with the front axle
raised
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if the
vehicle is being towed with the front axle
raised. Otherwise, ESP ®
may intervene and
damage the brake system.
X Turn the SmartKey to position 2in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to posi-
tion P.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the automatic locking
(Y page 209).
X Switch on the hazard warning lamps
(Y page 111).
X Turn the SmartKey to position 0in the igni-
tion lock and leave the SmartKey in the
ignition lock. Observe the important safety notes when
towing your vehicle with the front axle raised
(Y page 307). Towing a vehicle with both axles on
the ground
i In order to signal a change of direction
when towing with the hazard warning lamps
switched on, use the combination switch as usual. In this case, only the indicator lamps
for the direction of travel flash. After reset- ting the combination switch, the hazard
warning lamp starts flashing again.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Leave the SmartKey in position 2in the
ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 111).
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 307). Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Towing and tow-starting
309Breakdown assistance Z

TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to
ensure that the replacement or alternate Tires and wheels allow the TPMS to continue to
function properly.
It is the driver's responsibility to set the tire
pressure to that recommended for cold tires
which is suitable for the operating situation
(Y page 317). Note that the correct tire pres-
sure for the current operating situation must
first be taught-in to the tire pressure monitor.
If there is a substantial loss of pressure, the
warning threshold for the warning message is aligned to the reference values taught-in.
Restart the tire pressure monitor after adjust-
ing the pressure of the cold tires
(Y page 323). The current pressures are
saved as new reference values. As a result, a warning message will appear if the tire pres-
sure drops significantly.
The tire pressure monitor does not warn you
of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(Y page 317).
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The tire pressure monitor has a yellow warn-
ing lamp in the instrument cluster for indicat-
ing a pressure loss or malfunction. Whether
the warning lamp flashes or lights up indi-
cates whether a tire pressure is too low or the tire pressure monitor is malfunctioning:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is signif-
icantly too low. The tire pressure monitor is
not malfunctioning.
R if the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
i In addition to the warning lamp, a mes-
sage appears in the multifunction display. Further information can be found on
(Y
page 237).
If the tire pressure monitor is malfunctioning,
it may take more than ten minutes for the tire pressure warning lamp to inform you of the
malfunction by flashing for approximately one
minute and then remaining lit. When the mal- function has been rectified, the tire pressure
warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas- ured at a gas station with a pressure gauge.
The tire pressures shown by the on-board
computer refer to those measured at sea
level. At high altitudes, the tire pressure val-
ues indicated by a pressure gauge are higher
than those shown by the on-board computer.
In this case, do not reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio trans-
mitting equipment (e.g. radio headphones,
two-way radios) that may be being operated
in or near the vehicle.
Checking the tire pressure electroni-
cally X
Make sure that the SmartKey is in position
2 in the ignition lock (Y page 141).
X Press the 0059or0065 button on the steer-
ing wheel to select the Service Servicemenu.
X Press the 0063or0064 button to select
Tire Pressure
Tire Pressure.
X Press the 0076button.
The current tire pressure of each tire is
shown in the multifunction display.
If the vehicle was parked for longer than
20 minutes, the Tire pressure will be
Tire pressure will be
displayed after driving a few displayed after driving a few
minutes minutes message is shown.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or
new sensors. As long as a clear allocation of
the tire pressure value to the individual
wheels is not possible, the Tire Pressure Tire Pressure322
Tire pressureWheels and tires

Loading the vehicle
Instruction labels for tires and loads
G
WARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load. 0043
B-pillar, driver's side
Two instruction labels on your vehicle show
the maximum possible load.
(1) The Tire and Loading Information placard is on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum permis-
sible vehicle load. It also contains details
of the tire sizes and corresponding pres-
sures for tires mounted at the factory.
(2) The vehicle identification plate is on the B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle occu-
pants, the fuel and the cargo. You can
also find information about the maximum gross axle weight rating on the front and
rear axle.
The maximum gross axle weight rating is the maximum weight that can be carried by one axle (front or rear axle). Never
exceed the maximum load or the maxi-
mum gross axle weight rating for the
front or rear axle. Maximum permissible gross vehicle
weight rating
X
Specification for maximum gross vehicle
weight 0043is listed in the Tire and Loading
Information placard: "The combined weight of occupants and cargo should never
exceed XXX kilograms or XXX lbs."
The gross weight of all vehicle occupants,
load, luggage and trailer load/noseweight (if
applicable) must not exceed the specified
value.
i The specifications shown on the Tire and
Loading Information placard in the illustra-
tion are examples. The maximum permis-
sible load is vehicle-specific and may devi-
ate from the data shown here. The maxi-
mum permissible load that applies for your vehicle can be found on your vehicle's Tire
and Loading Information placard. 324
Loading the vehicleWheels and tires