2014 MERCEDES-BENZ CL-Class tow

Useful information
............................436
Where will I find...? ...........................436
Flat tire .............................................. 437
Battery ............................................... 442
Jump-starting .................................... 445
Towing and tow-starting ..................446
Fuses .................................................. 449 435Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 29).Where will I find...?
First-aid kit
X Open the trun klid. X
Remove tensioning strap :.
X Remove first-aid kit ;fromt he parcel net.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
X Lift the trunk floor upwards (Y page 403). :
Folding wheel chock
; Vehicle tool kit tray cover
= Vehicle tool kit
? Jack "Minispare" emergency spare wheel
The "Minispare" emergency spare wheel can
be found in the stowage well under the trunk
floor.
X Lift the trunk floor up (Y page 403). X
Turn stowage tray =counterclockwise
and remove together with vehicle tool kit
tray ;.
X Remove "Minispare" emergency spare
wheel :.
For further information on changing a wheel
and installing the spare wheel, see
(Y page 437). 436
Where will I find...?Breakdown assistance

Flat tire
Preparing the vehicle
i Vehicle preparation is no tnecessary on
vehicles with MOExtended tires.
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the electric parkin gbrake manually
(Y page 290).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT leve rto position
P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 273).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. Changing
awheel and mounting the
spare wheel
Preparing the vehicle When using a different size spare wheel or
emergency spare wheel, do not exceed the
maximum road speed of 50 mph (80 km/h)
G
WARNING
The wheel or tire size as well as the tire type
of the spare wheel or emergency spare wheel
and the wheel to be replaced may differ.
Mounting an emergency spare wheel may
severely impair the driving characteristics.
There is a risk of an accident.
To avoid hazardous situations:
R adapt you rdriving style accordingly and
drive carefully.
R never mount more than one spare wheel or
emergency spare wheel that differs in size.
R only use a spare wheel or emergency spare
wheel of a different size briefly.
R do not switch ESP ®
off.
R have a spare wheel or emergency spare
wheel of a different size replaced at the
nearest qualified specialist workshop.
Observe that the wheel and tire dimensions
as well as the tire type must be correct.
i Vehicles withou taspare wheel or
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center.
X Prepare the vehicle as described
(Y page 437).
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the trunk floor:
R
emergency spare wheel
R vehicle tool kit Flat tire
437Breakdown assistance Z

X
Slide the emergency spare wheel onto the
alignment bol tand push it on.
X Tighte nthe wheel bolts until they are
finger-tight.
X Unscrew the alignment bolt.
X Tighten the last wheel bolt until it is finger-
tight.
Lowering the vehicle G
WARNING
Tire pressure that is too high or too low can
lead to a blowoutoft he mounted emergency
spare wheel/spare wheel, particularly when
driving with a heavy load and increasing
speed. There is a risk of accident.
Check the tire pressure of the emergency
spare wheel or spare wheel and adjust it.
When doing so, observe the specified tire
pressure.
X Turn the crank of the jack counter-
clockwise until the vehicle is once again
standing firmly on the ground.
X Place the jack to one side. G
WARNING
The wheels could work loose if the wheel nuts
and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
X Tighten the wheel bolts evenly in a
crosswise pattern in the sequence
indicated ( :toA). The tightening torque
must be 110 lb-ft (150 Nm) .
X Turn the jack back to its initial position and
store it together with the rest of the tire-
change tool kit in the stowage well under
the trunk floor.
i When you are driving with the emergency
spare wheel mounted, the tire pressure
monitoring system cannot function
reliably. Only restart the tire pressure
monitoring system when the defective
wheel has been replaced with a new wheel.
All wheels mounted must be equipped with
functioning sensors. The defective wheel
should no longer be in the vehicle. MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. Flat tire
441Breakdown assistance Z

Position number
Aidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Remove the cover from positive terminal :.
X Connec tpositive terminal :on your vehicle to positive terminal ;of donor battery A
using the jumper cable, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal =of donor battery Ato ground point ?of your vehicle using
the jumper cable, connecting the jumper cable to donor battery Afirst.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First remove the jumper cables from ground point ?and negative terminal =, then from
positive terminal :and positive terminal ;, each time disconnecting from the battery on
your own vehicle first.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the 446
Towing and tow-startingBreakdown assistance

engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position Nwhen the vehicle is being towed. The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Switch off the automatic locking feature
(Y page 239) You could otherwise be
locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye X
Remove the towing eye from the vehicle
tool kit (Y page 436). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
447Breakdown assistance Z

X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 446).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
X Switch on the hazard warning lamps
(Y page 253).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you. Towing
avehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 446).G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehicle
.Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 273).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 253).
X Leave the SmartKey in position 2in the
ignition lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again. Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N. 448
Towing and tow-startingBreakdown assistance

As soon as the vehicle is loaded:
X
Preven tthe vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 445).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
For further information on "Jump-starting"
see (Y page 445). Fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Ben zvehicles and that have the
correct fuse rating for the systems
concerned. Do not attempt to repair or bridge
faulty fuses. Using fuses that have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be
overloaded and result in afire. Have the cause
traced and rectified at a qualified specialist
workshop.
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the
components on the circuit and their functions
stop operating.
Blown fuses must be replace dwith fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Ben zCenter.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 289).
X Switch off all electrical consumers.
X Remove the SmartKey from the ignition
lock.
The fuses are located in various fuse boxes:
R Fuse box on the right and left-hand sides of
the dashboard
R Fuse box in the rear Fuses
449Breakdown assistance Z