2014 MERCEDES-BENZ CL-Class ESP

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury. 286
RefuelingDriving and parking

!
Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 484). Refueling
Fuel fillerf lap :
To open the fuel filler flap
; To inser tthe fuel filler cap
= Tire pressure table
? Fuel type
The fuel filler flap is unlocked or locked
automatically when you open or close the vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap
8is
displayed in the instrumentc luster.The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to SmartKey position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i If you drive with the fuel filler cap open,
the reserve fuel warning lamp flashes. In
addition, the ;Check Engine warning
lamp may light up. Amessage appears in
the multifunction display (Y page 374).
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 396). Refueling
287Driving and parking Z

G
WARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position Nautomatically.
Always shift the automatic transmission into
park position Pbefore turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
i If you cannot turn off the engine as
described here, see "Engine emergency
stop" (Y page 451).
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 273).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to SmartKey position 1.When
the driver's door is open, it corresponds to
SmartKey position 0or "SmartKey
removed".
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically .Ifyou then open
the driver's or front-passenger door, the
automatic transmission shifts to P.
i In an emergency, the engine can be
turned off while the vehicle is in motion by pressing and holding the Start/Stop button
for
3seconds. This function operates
independently from the ECO start/stop
automatic engine switch-off function. Electric parking brake
General notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the starter switch ,take it with
you, and loc kthe vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury. Applying/releasing manually
X
To engage: push handle :.
When the electric parking brake is
engaged, the F(USA only) or !
(Canada only) red indicator lamp lights up
in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: switch on the ignition.
X Pull handle :.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument
cluster goes out. 290
ParkingDriving and parking

more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads G
WARNING
The layer of saltont he brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrumentc luster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop. All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop. G
WARNING
If brake pads or brake fluid other than those
recommended are used, the braking
properties of the vehicle can be degraded to
an extent that safe braking is substantially
impaired. This could result in an accident.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or
1) when the electric parking brake is being
tested on a brake dynamometer.
Braking maneuvers triggere dautomatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0or 1in the
ignition lock or Start/Stop button in
position 0or 1) when:
R testing the electric parking brake on a
brake dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system. 294
Driving tipsDriving and pa
rking

If the brake system has only been subject to
moderate loads, you should test the
functionality of yourb rakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads. G
WARNING
Make sure that you do not endange rother
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Ypage 65) or of BAS PLUS on
(Y page 66).
High-performance brake system for
AM Gvehicles The high-performance brake system is
installed only on the CL 63 AMG and
CL 65 AMG. G
WARNING
New vehicle brake pads and discs, and
replacemen tbrake pads and discs may take
several hundred miles of driving until they
provide optimu mbraking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust yourd riving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This willd epend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operatin
gconditions.
For this reason, it is impossible to state a
mileage that will be valid under all
circumstances. An aggressive driving style
will lead to high wear. You can obtain further
information about this from your authorized
Mercedes-Benz Center. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R
you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage. Driving tips
295Driving and parking Z

Winter driving
Important safety notes G
WARNING
If the vehicle becomes trapped in snow,
ensure that snow is kept away from the
exhaust pipe and from around the vehicle as
long as the engine is running. Otherwise,
poisonous carbo nmonoxide (CO) may enter
the vehicle, resulting in loss of consciousness
and even death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 456).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y page 456).
Slippery road surfaces G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. G
WARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS. If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X
Shift the transmission to position N.
i For more information on driving with
snow chains, see (Y page 457). G
WARNING
Make sure that you do not endanger other
road users when you apply the brakes. Driving systems
Cruise control
Important safety notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select shift range
1,
2or 3in good time. By doing so, you will
make use of the braking effect of the engine,
which relieves the load on the brake system
and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h). G
WARNING
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy 296
Driving systemsDriving and parking

of the vehicle could cause an accident and/
or serious injury to you and others.
X Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X To adjust the speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
The last speed stored is increased or
decreased every time the cruise control
lever is pushed up :or down ;.
X To adjust the speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
up : or down ;beyond the pressure
point.
The last speed stored is increased or
decreased every time the cruise control
lever is pushed up :or down ;.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever
forwards =.
or
X Brake.
Cruise control is automatically deactivated if:
R you engage the electric parking brake.
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise Control Off message in the multifunction
display for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
Important safety notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front.
DISTRONIC PLUS brakes automatically so
that the set speed is not exceeded.
On long and steep downhill gradients,
especially if the vehicle is laden, you must
select shift range
1,2or 3in good time. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects a slower-moving
vehicle in front, your vehicle is braked in order
to maintain the preset distance to the vehicle
in front. G
WARNING
The DISTRONIC PLUS requires familiarity with
its operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system. G
WARNING
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically). The
area around the pedal must not be blocked by
obstacles:
R do not place any object sinthe footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped. 298
Driving systemsDriving and parking

Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured. G
WARNING
The DISTRONIC PLUS is a convenience
system. Its speed adjustment reduction
capability is intended to make cruise control
more effective and usable when traffic speeds
vary. It is not however, intended to, nor does
it, replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operatio nto ensure a safe
stopping distance, always remains with the
driver.
The DISTRONIC PLUS cannot take street and
traffic conditions into account.
Complex driving situations are not always
fully recognized by the DISTRONIC PLUS. This
could result in wrong or missing distance
warnings.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 20 mph
(Canada: 30 km/h) and 120 mph (Canada:
200 km/h). If a vehicle is driving in front of
you, it operates in the speed range between
0 mph (0 km/h) and 120 mph (Canada:
200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only:
This device has been approved by the FCC
as a "Vehicular RadarS ystem". The radar
sensor is intended fo ruse in an automotive
radar system only. Removing, tampering
with, or altering the device will void any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment. G
WARNING
DISTRONIC PLUS distance is not a substitute
for the active intervention of the driver. It does
not detect pedestrians or stationary objects,
nor can it detect, recognize or predict the
road's course or the movements of vehicles
in front. DISTRONIC PLUS can only brake the
vehicle using 40% of the vehicle's maximum
available brake force.
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving in the lane beyond the lane
next to your vehicle, especially if the vehicles
are not driving on the middle of their lane.
The driver must always pay careful attention
to the road, weather and traffic conditions.
The driver must drive, steer and brake in a
manner which will allow him to always have
control of the vehicle.
Sources of high-frequency radio waves, such
as toll stations, speed-measuring radar, etc.,
can cause DISTRONIC PLUS to fail
temporarily. Driving systems
299Driving and parking Z