2014 MERCEDES-BENZ C-Class SEDAN door lock

Problems with the windshield wipers
Problem Possible causes/consequences and
0001 Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement.T
he wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. The windshield washer
fluid from the spray
nozzles no longer hits
the center of the
windshield. The spray nozzles are misaligned.
X
Have the spray nozzles adjusted at a qualified specialist
workshop. Windshield wipers
127Lights and windshield wipers Z

KEYLESS-GO
General notes
R
Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Vehicles with KEYLESS-GO are equipped with
aS martKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignitio nlock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. The vehicle can be
started with the Start/Stop button if the
SmartKey is in the vehicle. 0002
Start/Stop button
0003 Ignition lock
X Insert Start/Stop button 0002into ignition
lock 0003.
i When you insert Start/Stop button 0002
into ignition lock 0003, the system needs
approximately 2seconds recognition time.
You can then use Start/Stop button 0002. Start/Stop button
0022
USA only
0021 Canada only
X Position 0: if Start/Stop button 0002has not
yet been pressed, this corresponds to the
key being removed from the ignition.
X Position 1: press Start/Stop button 0002.
You can now activate the windshield
wipers, for example.
i If you then open the driver's door when in
this position, the power supply is
deactivated.
X Position 2: (ignition): press Start/Stop
button 0002twice. 148
DrivingDriving and parking

i
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0002once
when in this position
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 250). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
The catalytic converter is preheated for
up to 30 seconds after a cold start. The
sound of the engine may change during this
time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X Turn the SmartKey to position 3in the
ignition lock (Y page 147) and release it as
soon as the engine is running.
Using KEYLESS-GO to startt he engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is
in the vehicle. Always take the SmartKey with
you whe
nleaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes. Driving
149Driving and parking Z

i
The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the
vehicle.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 148).
The engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the selector lever lock released.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 165).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away.T he locking knobs in the doors
drop down. You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 217).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is
stopped under certain conditions.150
DrivingDriving and parking

The position of the fuel filler cap is displayed
0010 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
To open X
Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0002.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0003.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
To close X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 0010reserve fuel warning lamp
flashes. Amessage appears in the
multifunction display (Y page 236).
In addition, the 000ECheck Engine warning
lamp may light up (Y page 256). For further information on warning and
indicator lamps in the instrument cluster,
see (Y
page 256). Fuel filler flap emergency release
X Open the trun klid. X
Open the right-hand side trim panel
(Y page 312).
X Pull emergency release 0002in the direction
of the arrow.
The fuel filler flap is unlocked.
X Open the fuel filler flap. Refueling
163Driving and parking Z

!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 148).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When thedriver's door is open, this corresponds to
key position
0:"key removed".
If you try to switch off the engine when the
transmission is not in position P, a message
appears in the multifunctio ndisplay. Asignal
sounds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. Parking
165Driving and parking Z

Stopping
G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a
vehicle occupant or from outside the
vehicle.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Deactivating DISTRONIC PLUS
(Y page 179).
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front.T he specified minimum
distance is set using the control on the
cruise control lever.
You will see a warning message in the
multifunction display if DISTRONIC PLUS is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R the hood is opened.
Shift to 'P' X
Shift the transmission to position Pto
prevent the vehicle from rolling away.
DISTRONIC PLUS is deactivated. The
warning message in the multifunction
display disappears.
The horn will also sound at regular intervals if
DISTRONIC PLUS is activated and you:
R switch the engine off, open the driver's
door and remove your seat belt.
R open the hood.
The sounding of the horn alerts you to the fact
that the vehicle has been parked while
DISTRONIC PLUS is still activated. The sound
becomes louder if you attempt to lock the
vehicle. The vehicle is not locked until
DISTRONIC PLUS is deactivated.
i If the engine has been switched off, it
cannot be started again until DISTRONIC
PLUS has been deactivated.
If DISTRONIC PLUS is activated and a
malfunction occurs in the system or if there
is a disruption in the voltage supply, the
Brake Immediately message is shown in
the multifunction display. Depress the brake
firmly immediately until the warning message
disappears from the multifunction display or
shift the transmission to position P.
DISTRONIC PLUS is then deactivated.
Setting aspeed X
Press the cruise control lever up 0002for a
highe rspeed or down 0003for a lower speed.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up 0002or
down 0003to the pressure point.
Every time the cruise control lever is
pressed up 0002or down 0003the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever Driving systems
177Driving and parking Z

Activation conditions
You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been
automatically switched off by the ECO
start/stop function
R the driver's door is closed or your seat belt
is fastened
R the parking brake is released
R the hood is closed.
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 0001 appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated
automatically if:
R
you accelerate and the transmission is in
position Dor R.
R the transmission is in position P.
R you depress the brake pedal again with a
certain amoun tofpressure until 0001
disappears from the multifunction display.
R you activate DISTRONIC PLUS.
You will see a warning message in the
multifunction display if the HOLD function is
activated and: R
the driver's door is open and the driver's
seat belti s unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R the hood is opened.
Shift to 'P' X
Shift the transmission to position Pto
prevent the vehicle from rolling away.
The HOLD function is deactivated. The
warning message in the multifunction
display disappears.
The horn will also sound at regulari ntervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and remove your sea tbelt.
R open the hood.
The sounding of the horn alerts you to the fact
that the vehicle has been parked while the
HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD
function is deactivated.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is
activated, the Brake Immediately message
is shown in the multifunction display.
Immediately depress the brake firmly until
the warning message in the multifunction
display goes out.
You can also shift the transmission to position
P. This deactivates the HOLD function. RACE START
Important safety notes i
Observe the safety notes for the SPORT
handling mode (Y page 69).
RACE START is intended solely for activation
on dedicated race circuits. Always adapt your Driving systems
183Driving and parking Z