2014 MERCEDES-BENZ C-Class SEDAN Engine
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Display messages Possible causes/consequences and
0001 Solutions
0009 The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes are:
R a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull ove rand stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 164).
X Ope nthe hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 0012
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refueling, at the latest
(Y page 289).
X If necessary, add engine oil (Y page 289).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. Display messages
235On-board computer and displays Z
Page 238 of 362
Display messages Possible causes/consequences and
0001 Solutions
0012
Check Engine Oil
Level (Add 1 quart) AMG vehicles: the engine oil level is too low.
X
Chec kthe oil level when next refueling, at the latest
(Y page 289).
X If necessary, add engine oil (Y page 289).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 0010
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 0008 There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 0010
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. Driving systems
Display messages Possible causes/consequences and
0001 Solutions
0002
Attention Assist:
Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or
alack of concentration on th epart of th edriver. A warning tone
also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. 0002
Attention Assist
Inoperative ATTENTION ASSIST is inoperative.
X
Visi taqualified specialist workshop. 236
Display messagesOn-board computer and displays
Page 240 of 362
Display messages Possible causes/consequences and
0001 Solutions
Blind Spot Assist
Currently
Unavailable See
Operator's
Manual or
Active Blind Spot Assist
Currently
Unavailable See
Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the rada rsensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 0003indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 164).
X Clean the sensors (Y page 295).
X Restart the engine. Blind Spot Assist
Inoperative or
Activ e Blind Spot
Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
0003indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Parking Guidance
Inoperative Parking Guidance is malfunctioning (
Ypage 188).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. 238
Display messagesOn-board computer and displays
Page 241 of 362
Display messages Possible causes/consequences and
0001 Solutions
Parking Guidance
Canceled Parking Guidance is deactivated. Possible causes are:
R
the vehicle is skidding.
R the sensors are dirty.
R a malfunction has occurred.
Aw arning tone also sounds.
X Reactivate Parking Guidance late r(Y page 188).
If the parking space symbol does not appear in the multifunction
display at speeds below 19 mph (30 km/h):
X Clean the sensors (Y page 295).
X Restart the engine.
If the parking space symbol still does not appear in the
multifunction display at speeds below 19 mph (30 km/h):
X Visit a qualified specialist workshop. Parking Guidance has been deactivated because you are no longer
following the recommended path.
X Park again and, while doing so, observe the display messages
in the multifunction display. Parking Guidance
Finished The vehicle is parked.
Awarning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS Off DISTRONIC PLU
Shas been deactivated (Y page 173). If it was
deactivated automatically, a warning tone also sounds. DISTRONIC PLUS Now
Available DISTRONIC PLU
Sis operational againa fter having been
temporarily unavailable .You can now reactivate DISTRONIC PLUS
(Y page 173). Display messages
239On-board computer and displays Z
Page 242 of 362
Display messages Possible causes/consequences and
0001 Solutions
DISTRONIC PLUS
Currently
Unavailable See
Operator's Manual DISTRONIC PLU
Sis temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
Aw arning tone also sounds.
When the causes stated above no longer apply, the display
message disappears.
DISTRONIC is operational again.
If the display message does no tdisappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 164).
X Clean the sensors in the radiator grill and the bumper
(Y page 295).
X Restar tthe engine. DISTRONIC PLUS
Inoperative DISTRONIC PLUS is defective. BAS PLUS and PRE-SAFE
®
Brake
may also have failed.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
Passive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
- - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 173). 240
Display messagesOn-board computer and displays
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Display messages Possible causes/consequences and
0001 Solutions
Tire Press. Monitor
Currently
Unavailable Due to a source of radi
ointerference, no signals can be received
from the wheel sensors .The tire pressure monitor is temporarily
malfunctioning.
X Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. TirePress.
Sensor(s) Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X
Have the faulty tire pressure sensor replaced at a qualified
specialist workshop. Tire Pressure
Monitor
Inoperative No
Wheel Sensors The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X
Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire pressure
monitor
Inoperative The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop. Vehicle
Display messages Possible causes/consequences and
0001 Solutions
Shift to 'P' or 'N'
to Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Risk of Rolling
Shift to 'P' You have attempted to stop the engine with the Start/Stop button
while the transmission was not in position
P.
X Shift the transmission to position P.244
Display messagesOn-board computer and displays
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Display messages Possible causes/consequences and
0001 Solutions
While the HOLD function or DISTRONIC PLU
Sis active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the hood
At one may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. 000E The trunk lid is open.
X
Close the trunk lid. 000D The hood is open.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 164).
X Close the hood. 0003 At least one door is open.
X
Close all the doors. 0006
Rear
Left Backrest
Not Latched or
Rear Right Backrest Not
Latched The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
X
Push the backrest back until it engages. Display messages
245On-board computer and displays Z
Page 249 of 362
Display messages Possible causes/consequences and
0001 Solutions
0001
Don't Forget Your
Key The display message is shown fo
ramaximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. 0001
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 164)
(Y page 164).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 164).
X Operate the vehicle with the SmartKey in the ignition lock. 0001
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. 0001
Key Detected in
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Display messages
247On-board computer and displays Z