
X
Observe the notes on starting the engine
(Y page 183).
X Turn the key to position 3in the ignition
lock (Y page 183) or press the Start/Stop
button once (Y page 184).
The vehicle is operational when READY indi-
cator :lights up.
Noiseless start The vehicle starts in electric mode without the
internal combustion engine. The internal
combustion engine starts only after the
power demanded by the driver exceeds the
available power that the electric motor can
currently provide.
Noiseless start operation is dependent on the
outside temperature and the operating tem-
perature of the internal combustion engine.
The vehicle is operational when READY indi-
cator :lights up. Pulling away
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the brake pedal.
Further information on pulling away
(Y page 184). Driving
AGILITY SELECT switch Driving programs
Use the AGILITY SELECT switch to change the
drive program. Depending on the drive pro-
gram selected, the following vehicle charac-
teristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering R
the availability of the ECO start/stop func-
tion (Y page 279)
R the climate control settings
- THERMATIC (Y page 153)
- THERMOTRONIC (Y page 156)
R the rear window heating operation period
(Y page 164)
R the performance of the seat heating
(Y page 123)
If the ignition is switched off for less than four
hours, the previously selected drive program
is activated when the engine is next started. If the ignition is switched off for more than four
hours, drive program Cis activated when the
engine is next started. X
Push AGILITY SELECT switch :up or down
until the desired drive program is selected. The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of
the selected drive program appears.
In addition, the current drive program set-
tings are displayed in the Audio 20/
COMAND Online display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus R
Extremely sporty driving
style with boost mode
R Electric-only drive is not
possible
R The ECO start/stop
function is not available Hybrid operation
277Driving and parking Z

Display messages
Possible causes/consequences and
M
MSolutions 6
Rear centre mal‐ Rear centre mal‐
function Consult function Consult
workshop workshop The rear centre restraint system has malfunctioned. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury. X Visit a qualified specialist workshop. 6
Left Left
windowbag
windowbag mal‐
mal‐
function Consult
function Consult
workshop workshoporRight Right
windowbag malfunc‐
windowbag malfunc‐
tion Consult work‐ tion Consult work‐
shop shop There is a malfunction in the left or right windowbag. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The left or right windowbag may either be triggered unintentionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Visit a qualified specialist workshop. 326
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R defective power electronics (hybrid vehicles)
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
! Do not continue driving. The engine could otherwise overheat.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Observe the instructions in the #See Owner's Manual See Owner's Manual
display message.
X Consult a qualified specialist workshop. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for a longer
distance.
The battery charges. 334
Display
messagesOn-board computer and displays

X
To insert: insert cup holder ;and slide
back catch =.
X To close: push cover :of the stowage
compartment closed.
You can remove the rubber mat of the cup
holder to clean it. Wash it with clean, luke-
warm water only.
Cup holder in the rear seat armrest !
Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it.
! Close the cup holder before folding the
rear seat armrest up. Otherwise, the cup
holder could be damaged. X
Fold down the rear seat armrest.
X To open: press the front of cup holder :
or ;.
Cup holder :or; extends automatically.
X To fold out: place a container in the cup
holder.
The cup holder folds down automatically.
X To fold in: remove the container.
The cup holder folds in automatically.
X To close: slide cup holder :or; back
until it engages. Sun visors
Overview :
Mirror light
; Retainer
= Retaining clip, e.g. for a car park ticket
? Vanity mirror
A Mirror cover
Vanity mirror in the sun visor Mirror light
:only functions if the sun visor
is clipped into retainer ;and mirror cover A
has been folded up.
Glare from the side X
Fold down the sun visor.
X Pull the sun visor out of retainer ;.
X Swing the sun visor to the side. Roller sunblinds in the rear side win-
dows
! Always guide the roller sunblind by hand.
Do not let it snap back suddenly as this
would damage the automatic roller mech-
anism.
! Do not drive the vehicle with the roller
sunblind hooked in and the side windows
opened simultaneously. The roller sunblind can jump out of the retainers and spring
back suddenly when driving at high speeds,
e.g. when driving on the motorway. This
could damage the inertia reel. Therefore, 378
FeaturesSto
wing an d features

either close the side window or retract the
roller sunblind before driving at high
speeds. X
To extend: pull the roller sunblind out by
tab :and hook it onto retainers ;at the
top of the window. Rear window roller sunblind
Important safety notes G
WARNING
Parts of the body could be trapped in the
sweep of the roller sunblind when the roller
sunblind is extended or retracted. There is a
risk of injury.
When extending or retracting make sure that
no parts of the body are in the sweep of the
roller sunblind. Briefly press the button again if someone becomes trapped. The opening/
closing process is stopped.
! Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objects could be damaged. Extending/retracting the roller sun-
blind X
Turn the key to position 1or 2in the ignition
lock (Y page 181).
X To extend or retract: briefly press but-
ton :.
The roller sunblind fully extends or fully
retracts.
X To stop: briefly press button :again.
The roller sunblind stops briefly and
retracts into the out-of-use position. Ashtray
Front ashtray !
The stowage space under the ashtray is
not heat resistant. Before placing lit ciga-
rettes in the ashtray, make sure that the
ashtray is properly engaged. Otherwise, the
stowage space could be damaged. Features
379Stowing and features Z

Operating the mobile phone
You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 304).
When you remove the key from the ignition
lock, the mobile phone is disconnected from
the vehicle. You can then no longer make calls using the hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is trans-
ferred over to the mobile telephone. It is then possible to continue the conversation on the
mobile phone. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor- mats on top of one another. X
Slide the relevant seat back.
X To fit: lay the floormat in the footwell. X
Press studs :onto retainers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop. Features
387Stowing and features Z

After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Make sure:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0
R the 360° camera or reversing camera is
switched off.
The vehicle could otherwise be damaged.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the boot lid
opening unintentionally:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure that the automatic transmis-
sion is in neutral position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when
the engine is switched off or at very low
speeds. Otherwise, when in transmission position Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
R Operating with the Start/Stop button: Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
Observe the following to make sure that the
automatic transmission stays in position N
neutral:
Operating with the key:
X Make sure the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress and hold the brake pedal.
X Select neutral N.
X Release the brake pedal.
X Release the electric parking brake, if nec-
essary.
X Switch off the ignition and leave the key in
the ignition lock.
Operating with the Start/Stop button:
X Make sure the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress and hold the brake pedal.
X Select park position P.
X Release the brake pedal.
X Remove Start/Stop button from ignition
lock (Y page 181).
X Insert the key into the ignition lock.
X Switch on the ignition.
X Depress and hold the brake pedal.
X Select neutral N.
X Release the brake pedal.
X Release the electric parking brake, if nec-
essary.
X Switch off the ignition and leave the key in
the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper Care
397Maintenance and care Z

X
Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resins,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo
from the range of approved Mercedes-Benz
care products. Cleaning vehicle parts
Cleaning the wheels G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows. Care
399Maintenance and care Z